John
Collected on:
Conveyancing
I used Waugh and Co recently and found their conveyancing service to be poor. The staff were rude and unhelpful on the phone. I would not use this firm again or recommend it.
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Waugh & Co
01444 451666
- Address
- RH16 1XQ
- 01444 451666
- www.waughandco.co.uk
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How Waugh & Co Compares
Value for money
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Waugh & Co on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Waugh & Co. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Waugh & Co and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Waugh & Co performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Waugh & Co and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Waugh & Co compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Waugh & Co offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
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Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Poor
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
paul
Collected on:
Unresponsive- claim IT problems but it’s been nearly a month!
I had a simple enquiry regarding a prior matter. I emailed on 23 September, followed up on 3rd October, again on 8th October and then tried by phone on 10th October. Today I called again (16th October) with the promise of a call back which did not come. Really unhappy about the firm’s lack of basic politeness, a sub-set of professionalism.
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alain
Collected on:
Avoid
Avoid at all cost. Extremely bad experience. Receptionist rude. Communication very poor or inexistant. Agreed on taking on a job and never even started 5 weeks after taking it on. Anthony McGowan would not talk to you or respond to emails. Even when he is at the office.
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Matter Type:
Commercial mortgages
Dean
Collected on:
Very poor sevice
Had dealings with ANTHONY G MCGOWAN.
After we had are main issue resolved he theN proceeded to ignore all my messages and phone call. 6 months later and I’m still awaiting a phone call back.I wouldn’t waste your time using him and his unprofessional behaviour
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Matter Type:
Family law
Susan
Collected on:
The reverse of the other review
These solicitors did the probate for my father-in-law, and subsequently rewrote my mother-in-law's will. Their kindness and courtesy was much needed at that time, and they were both professional, rapid and very inexpensive. So much so that I have recommended them to other people who have some experience of other solicitors, and who have expressed themselves similarly pleased.
I realise that conveyancing is a very different matter, but our experience was very different to that of the other poster. Worth saying.
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Matter Type:
Purchase and Sale
Derek
Collected on:
Failure to advise on leasehold
I purchased a property in Haywards Heath west Sussex in 2004, I recently came across an article in the daily mail online regarding leaseholds and and how family's when they purchased there properties were not informed, they don't own the ground,this started me to think about my own property (flat) I looked at the paperwork and realised I had 69 years left on my lease, I done some research on the subject, through links provided by the Daily mail.
When a lease has 80 years left (mine had 80 years left at time of purchase),this is called the magic number ie, you should consider extending at this time, when the lease goes under 80 years it gets more expensive as the years go on, if it reaches 60 years the property becomes unsaleable.
During my research I came across that if your Solicitor ( waugh and co) has your best interest at heart, they will advice to incorporate the price of a lease extension with the current owner before you purchase,as you will have to own the property for two years before you can apply for an extension .
Regarding the lease ect this was never brought too my attention by waugh and co, now in 2016 I am faced with a bill for £15.000 plus to extend my lease, because of there incompintance to carry out there duties correctly?
And what is annoying is they came with recommendation from mansell mctaggart estate agent
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About this branch
Regulated by
Legal services
Personal areas of law
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Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Part Time Workers
- Pension Law
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
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Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- New home purchases and sales
- Option agreements and conditional contracts
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
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Money & Tax
- HMRC Tax Investigations and Disputes
- Inheritance Tax
- Insolvency and bankruptcy
- Property Holding Structures
- Tax
- Tax Advisory Services
- Tax Compliance Services
- Trusts
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Wills, Trusts & Probate
- Probate
- Trusts
- Wills
Business areas of law
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Agriculture
- Agricultural land for sale or development
- Buying and selling a farm
- Commercial contracts for farming businesses
- Employment of farm workers
- Equestrian property
- Farm partnerships and corporate structures
- Farming disputes
- Veterinary negligence
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Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
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Company & Commercial
- Employment - business
- Tax