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Smith & Wells

02476 553040
3.0/5
2 Client Reviews Leave a review
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Smith & Wells

How Smith & Wells Compares

Value for money

!

Limited data.

This firm - 55%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Smith & Wells on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Smith & Wells. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 50%
About Right 50%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

!

Limited data.

This firm - 50%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Smith & Wells and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Smith & Wells performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 50%
No 50%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

!

Limited data.

This firm - 50%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Smith & Wells and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Smith & Wells compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 50%
No 50%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Smith & Wells offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Consumer
7th / 20
732nd / 4644
Company & Commercial
13th / 20
1579th / 4409
Regulations
8th / 14
863rd / 2598
Professional Negligence
4th / 5
601st / 1210
IT & Intellectual Property
4th / 4
412th / 1061
Dispute Resolution
8th / 8
573rd / 1036

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

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Reviews summary

  • Excellent

    1

  • Very Good

    0

  • Average

    0

  • Poor

    0

  • Awful

    1

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Will
Consumer

Matter Type:

Libel and Defamation

Will

January 18, 2024

Report to admin

Collected on:

Ruthlessly efficient

Ive dealt with this firm on 3 occasions- 2 for colleagues, then more recently for myself.
Their efficiency is always ruthless, and they take no prisoners at least with business/ litigation matters. Dealt with a very unpleasant situation for me with haste and urgency at a time that it was desperately needed - it made a massive difference to the problem and my sanity.
Always my first port of call moving forward.

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Karri

Karri

September 21, 2019

Report to admin

Collected on:

Talks the talk but doesn't walk the walk

Mel and co are excellent at talking about the actions they will take. They are experts to giving a very false hope to already vulnerable clients. Took advantage of us. An extremely disappointing outcome. She froze in settlement meeting. Fees were in excess and sadly our opposition let out to us that ' she's a good lawyer but money talks with her' we say no more. Her behaviour changed and she supported the opposition more???? Totally betrayed by them!! There is no justice.

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About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Dispute resolution - civil mediation
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional trustees
    • Valuers

Business areas of law

  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Franchising
    • Insolvency and Bankruptcy
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Unfair Loan Charges
  • Dispute Resolution
    • Mediation
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
  • Regulations
    • Health and Safety