clifford
Collected on:
Very good service
Very good service and ben was very helpful from start to finish would strongly recommend I would definitely use their services again thanks you so much
Lynn and brian
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Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Brindley Twist Tafft & James LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Brindley Twist Tafft & James LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
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ReviewSolicitors uses our community data to show you how many clients used Brindley Twist Tafft & James LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Brindley Twist Tafft & James LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
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ReviewSolicitors uses our community data to show you how many clients used Brindley Twist Tafft & James LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Brindley Twist Tafft & James LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
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The rankings below show the areas of expertise that Brindley Twist Tafft & James LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
clifford
Collected on:
Very good service and ben was very helpful from start to finish would strongly recommend I would definitely use their services again thanks you so much
Lynn and brian
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Michelle
Collected on:
Thank you Diane Latham for all your hard work in getting our sale & purchase on houses completed on time for us. I would definitely recommend .
Michelle & Gavin Downes
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Matter Type:
Litigation - Breach of contract
Stuart
Collected on:
Kristy was customer focused, pragmatic and sensible in her approach to our litigation matter. Her advice was clear, jargon-free and delivered in a timely manner. Really great advice and even better service.
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Matter Type:
Residential Conveyancing
kalbinder
Collected on:
It's a boiler room. PAs do my conveyancing. It's getting worse.
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Matter Type:
New home purchases and sales
Anonymous
Collected on:
Unfortunately I needed to work with BTTJ due to my mortgage advisor recommendation. they turned up very inaccurate, awful customer service and completely oblivious with regards to customer situation.
Completely waste of time and money!!! After two months of my sales on my house, they just started communicating and if I was not pushing I probably needed to wait another two months. The Solicitor who was supposed to work on my case did not turn up, and I still do not know what happened for him. After two months a new interim Solicitor allocated for my case.
Whenever I called BTTJ the way they answering the phone is like they are your customer. very rude and very condescending. avoid them if you can.
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Chan
Collected on:
This review is for a different branch.
Requested a deed of easement to be drawn up. Started off fine with a phone call explaining how everything would go and that they will send out client documentation. Then long delays no replies to phone calls or emails. Then finally after months and months a reply back from one of the partners Alex saying that I should fine another solicitor with no explanation why. I understand solicitor’s are slow generally but these guys take the biscuit as not only are they super slow they don’t finish the job they started. Wasted months just leaving my on the line would have appreciated if they had told me they could do the work in the first place.
Would not recommend as customer service is apparently unimportant.
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Matter Type:
Residential Conveyancing
Victoria
Collected on:
This review is for a different branch.
We used a local solicitor for a house purchase to support the local economy. We could have gone on-line cheaper. We paid £475 up front. After searches came back, we were advised to be careful about the property as it had been underpinned. We withdrew, and asked if we owed anything. We were told no by the conveyancer as we had paid upfront. 2 weeks later and another bill arrived for another £525! So just short of £1000. When questioned, there was no negotiation, frankly NFG from this firm. Don't bother with this firm. Go online and get a no purchase guarantee on fees. They claimed to have got much further with the purchase, I would suggest to wait for searches before completing additional chargeable work and be accurate when telling people they don't owe anything.
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clifford
Collected on:
This review is for a different branch.
quoted £10,000 by John Ward to fight a case. He told me that we would win the case, ended up doing some of the work myself.In ther company profile he says he like to get the glove on and fight your case.it,s a good job he was not a boxer. useless complete con man ended up costing me £70,000 legalised robbery , avoid at all costs
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