Spencer Shaw Solicitors Limited

0121 817 0520

Spencer Shaw Solicitors provide specialist employment law services and are recognised for quality, expertise and professionalism. Our goal is to advise you accurately and clearly in plain English so that you can make well-informed decisions with confidence. Employment law is a very emotive and complex field of law and we will support you throughout your matter, whether you are making a claim, defending one or looking for advice. We advise individuals, businesses of all sizes and HR departments. We are Lexcel Accredited since 2019, and in 2024 won the Modern Law Awards Client Care Award (firms of 1-25 employees). We have also been shortlisted at the Birmingham Law Society Awards, Lexis Nexis Awards and Legal Business Awards. We are located in Birmingham and deal with clients anywhere in England and Wales. Read more...

Address
St Mary's House
68 Harborne Park Road
Harborne
West Midlands
B17 0DH
0121 817 0520
www.spencershaw.co.uk

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Accreditations

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Available lawyers at Spencer Shaw Solicitors Limited

Ian Jones

Nazia Khan

Tashoi Reid

Legal Assistant (non-solicitor)

Sahra Khan

Sukhii Garcha

Senior Litigation Executive

How Spencer Shaw Solicitors Limited Compares

Value for money

This firm - 95%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Spencer Shaw Solicitors Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Spencer Shaw Solicitors Limited. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 5%

Overpriced 7%

About Right 86%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 97%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Spencer Shaw Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Spencer Shaw Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%

No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Spencer Shaw Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 3

211th / 4645

Company & Commercial

1st / 3

279th / 4410

Employment

1st / 2

35th / 3126

Dispute Resolution

1st / 2

172nd / 1036

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

Excellent

189
Very Good

4
Average

3
Poor

1
Awful

4

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Verified review

Anonymous

December 19, 2024

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Not worth it

Pros: Pleasant and approachable staff.

Cons: Lack attention to details of individual cases, which is exactly what a client pays for; specific case-based advice.
I had much more success receiving free legal advice on reputable websites, which were far more informative and helpful than the over-priced legal advice I received. You would expect paid legal advice to be tailored to your specific case and any points for further investigation to be highlighted. I don’t believe all the documents I sent over were meticulously scrutinised, seems it may have been a rushed job as I raised notable points my legal advisor has not noticed.
My first time paying for legal advice in a time of need and I was surprised at the quality unfortunately. My own research proved more effective when liaising with the opposite party.

Lawyer named in this review:
Sukhii Garcha

Sukhii Garcha

A representative from Spencer Shaw Solicitors Limited responded to this review on 19 December, 2024:

We are disappointed to hear this. As you have not made direct contact with us before leaving a review or left any contact details, we have not had chance to address your concerns. We're glad you found our staff pleasant, and can promise that our work is tailored to the individual situation. We can only advise on what the law says, but we know it can be disappointing if the advice is not what you were hoping to hear. If you have concerns, the best way to resolve them is to contact us directly. Please email enquiries@spencershaw.co.uk and we'll be happy to look into the issue.

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Verified review

Leeanne

December 18, 2024

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First time using this firm

Good experience Sukhi was great I had help with a grievance would defo use again

Lawyer named in this review:
Sukhii Garcha

Sukhii Garcha

A representative from Spencer Shaw Solicitors Limited responded to this review on 18 December, 2024:

Thank you for your review Leeanne, we're glad you had a good experience. Have a lovely Christmas.

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Employment

Verified review

Matter Type:

Employment Law

Toqeer,

December 01, 2024

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Fantastic end to end experience

Nazia was superb in helping me achieve an outcome I desired.

Lawyer named in this review:
Nazia Khan

Nazia Khan

A representative from Spencer Shaw Solicitors Limited responded to this review on 03 December, 2024:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Employment

Verified review

Matter Type:

Employment Contracts

Darren

November 29, 2024

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Contract Review

Nazia Khan, did a stellar job reviewing my employment contract requiring a very quick turn around (2 days). She was very thorough and provided great rationale behind her suggested changes, as well as the associated risks of leaving certain clauses/wording in. In most cases, I was about to get the future employer to modify the contract due to her arguments. I would definitely use her again and I would highly recommend her to others.

Lawyer named in this review:
Nazia Khan

Nazia Khan

A representative from Spencer Shaw Solicitors Limited responded to this review on 29 November, 2024:

Thank you for your feedback Darren. It was a pleasure to work with you!

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Employment

Verified review

Matter Type:

Employment Law

Anonymous,

November 28, 2024

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Great service

Everyone I dealt with was so helpful. Superb team.

Lawyer named in this review:
Nazia Khan

Nazia Khan

A representative from Spencer Shaw Solicitors Limited responded to this review on 28 November, 2024:

Thank you for your feedback. We're always happy to help!

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Employment

Verified review

Matter Type:

Employment Law

Shareen Akhtar

November 09, 2024

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Workplace stress

Exceptional service
Professional attitude

Lawyer named in this review:
Nazia Khan

Nazia Khan

A representative from Spencer Shaw Solicitors Limited responded to this review on 15 November, 2024:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Employment

Matter Type:

Settlement Agreements

Colin

November 07, 2024

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Settlement agreement review and negotiation

Nazia was fantastic in dealing with all aspects of my settlement agreement. She was compassionate, professional, knowledgable, and set my mind at ease from the first phone call we had.

She explained everything to me clearly, responded promptly to any queries I had, and kept me up to date regularly throughout.

Nazia negotiated on my behalf, and the very reasonable fees she charged were well worth the investment as she successfully negotiated a substantial increase from my employer’s original offer.

Would highly recommend Spencer Shaw and Nazia to anyone seeking advice.

Lawyer named in this review:
Nazia Khan

Nazia Khan

A representative from Spencer Shaw Solicitors Limited responded to this review on 07 November, 2024:

Thank you for your review Colin. We're happy we could help and put your mind at ease. We wish you all the best in the future.

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Employment

Verified review

Matter Type:

Employment Law

Rebecca,

November 02, 2024

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Redundancy Settlement

Soon as I contacted Spencer Shaw I was followed up with a phone call, it was all sorted once my previous employer did their part. When it come to going through the settlement agreement everything was explained clear and precise so I understood every little aspect.

Lawyer named in this review:
Sahra Khan

Sahra Khan

A representative from Spencer Shaw Solicitors Limited responded to this review on 04 November, 2024:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Employment

Verified review

Matter Type:

Redundancy

Neil Steventon

October 25, 2024

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Legal Advice & Document Review - Employment Law

A massive thank you to Nazia & colleague Sahra for their fantastic service. Both were extremely professional and explained every step of the process in clear terms.

Nazia was brilliant throughout the consultation and the services were extremely quick and efficient.

Highly reccommend

Lawyers named in this review:
Nazia Khan Sahra Khan

Nazia Khan

Sahra Khan

A representative from Spencer Shaw Solicitors Limited responded to this review on 28 October, 2024:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Employment

Verified review

Matter Type:

Employment Law

Anonymous

October 24, 2024

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Positive experience with Nazia Khan of Spencer Shaw Solicitors

I have nothing but positive things to say about my experience with Nazia of Spencer Shaw Solicitors. She gave me clear, professional advice, explained the legal documents in ways I could understand and she patiently answered all of the questions I had during our conversation. I would be happy to recommend her any time.

Lawyer named in this review:
Nazia Khan

Nazia Khan

A representative from Spencer Shaw Solicitors Limited responded to this review on 24 October, 2024:

Thank you so much for such a lovely review. Best wishes for the future!

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Reviews collected from

Employment

Matter Type:

Employment Law

Lisa

August 28, 2024

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Lisa

Extremely professional, Nazia guided me through a very traumatic time, the constant support and advice when needed was invaluable. Calls and paperwork received promptly and when expected, a truly professional team that I will definitely recommend to family and friends

Lawyer named in this review:
Nazia Khan

Nazia Khan

A representative from Spencer Shaw Solicitors Limited responded to this review on 28 August, 2024:

Thank you for your review Lisa. We're happy we could help. We'll pass your message on to Nazia and the team.

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Employment

Matter Type:

Employment Law

Andrew

July 11, 2024

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Andrew

From first contact, through to completion, the company and its staff were very proactive and helpful.
Given the short timeline I had given them to work with, they managed to bring everything in on time and to my satisfaction.
Extremely professional company, from knowledge, and communications and I am pleased to have had them on my side.

A representative from Spencer Shaw Solicitors Limited responded to this review on 12 July, 2024:

Thank you for your review Andrew. We're happy we could help.

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Employment

Matter Type:

Employment Law

Maryam

October 17, 2023

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Maryam

I had a very reliable, personable and successful experience with Spencer Shaw, I would definitely recommend them to anyone in need of an employment lawyer

A representative from Spencer Shaw Solicitors Limited responded to this review on 17 October, 2023:

Thank you for your feedback Maryam, we're glad you were happy with the service. Best wishes for the future.

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Employment

Matter Type:

Employment Law

Arifa

March 24, 2023

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Arifa

Im very disappointed with the service. The charges are very high and would not recommend to anyone to use their service.

A representative from Spencer Shaw Solicitors Limited responded to this review on 27 March, 2023:

Hi Arifa, We're sorry to hear you weren't happy. We accept that our rates are not the cheapest, but our solicitors are highly skilled and work collaboratively with our Principal Solicitor, so all time spent on a case is used efficiently. While there may be firms with cheaper hourly rates, there is no guarantee they will be as time-effective, meaning the end price is often similar or even more. Our prices also mean we don't have to overload our solicitors with work, allowing them to give each case the attention it deserves. If you have specific feedback about the service and what you were unhappy with, please email ianjones@spencershaw.co.uk to discuss further. All feedback is valuable as it helps us maintain our high levels. We hope you manage to resolve your issue. Kind regards, Laura

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January 13, 2023

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A client

13/01/2023 - Unsatisfactory. The “advice” provided by the solicitor directed me towards alternative services in order to pursue my case.
Having to speak to a solicitor in order to resolve a case is daunting in itself. This experience has been the worst ever. It drove my anxiety levels higher than my daily average.

A representative from Spencer Shaw Solicitors Limited responded to this review on 16 January, 2023:

We are sorry to hear you were unhappy with the complimentary preliminary discussion. Unfortunately, there are strict time limits on employment matters and it is beyond our control to change that. As we are employment specialists, the other matters discussed were outside of our expertise. In these cases we recommend a trusted alternative service that is better placed to help resolve your matter, as this will lead to a better outcome for you. We hope you manage to resolve your issue.

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Reviews collected from

Andrew James

August 10, 2019

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Andrew James

If you have employment law issues this is the go to firm of solicitors

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