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How NBB Law Compares

Value for money

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of NBB Law on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using NBB Law. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 5%
Overpriced 7%
About Right 86%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used NBB Law and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how NBB Law performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used NBB Law and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how NBB Law compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that NBB Law offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    344
  • Very Good

    11
  • Average

    0
  • Poor

    8
  • Awful

    11

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Andrew Tennant

Verified review

This review has been left by a verified client who used NBB Law.

Andrew Tennant

September 16, 2024

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Collected on:

Moving house

Fiona and her team were excellent. Great communication and if I had any questions that needed answers they were always there with a speedy response.
Highly recommend.

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Peter

Peter

August 20, 2024

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Wills service

NBB recently prepared mirror wills for myself and my wife.
A very informed, efficient and professional service from Christian and the team.
Many thanks.
Peter & Tracy

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Charlie

Charlie

August 16, 2024

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Amazing solicitors

Paul and his team are absolutely amazing, they were working on my case for sometime. We had a fantastic result after all of the hard work that was done, we started as customers and ended up as friends. I will be eternally grateful for everything they have done for me and my family.

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Mark

Matter Type:

Employment Law

Mark

August 14, 2024

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Employment Settlement Advice

Following my requirement for Legal advice with regards to an Employment Settlement agreement, i contacted NBB Law and received a very friendly response and given a very prompt appointment to discuss things further. Fantastic all round assuring support.

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Jo Green

Verified review

This review has been left by a verified client who used NBB Law.

Matter Type:

Residential Conveyancing

Jo Green

August 02, 2024

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Conveyancing Sale

I dealt with Fiona, who was very polite and knowledgeable and assisted me in getting my Mother's Sale through swiftly. I was kept updated through each stage of the process.

As it was my late Mother's property, I felt it difficult to deal with at times and Fiona was on hand to comfort me and had such a friendly and pleasant way about her, she always seemed to make me feel better.

I would highly recommend her and her Team.

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Neil & Susan McLellan

Verified review

This review has been left by a verified client who used NBB Law.

Matter Type:

Wills

Neil & Susan McLellan

August 01, 2024

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Making a Will handled expertly

We needed to draft new wills and create a trust following a change of circumstances. Christian Nicholls was very helpful and understanding and gave us thoughtful, comprehensive and clear advice. He was also very well organised and efficient. We were most impressed with his expertise and found the entire process at NBB Law to be first rate.

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Amanda

Matter Type:

Car Accident

Amanda

July 29, 2024

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Superb service from Paul at NBB

Paul dealt with a personal injury claim which he did as smoothly as possible, I had direct contact with Paul and he kept me up to date along the way during the duration of the claim going through and gave me regular updates which I really appreciated, I would really recommend NBB law for any legal needs and I would not hesistate to use their services again if needed
Many thanks Amanda

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Richard Waller

Verified review

This review has been left by a verified client who used NBB Law.

Matter Type:

Wills

Richard Waller

July 26, 2024

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Collected on:

Fast and friendly

My wife and I met with Chris Nicholls to review our wills and related matters. We found him friendly and highly knowledgeable with two new wills explained, produced, signed and witnessed within one hour. We made use of the Cancer Research scheme and duly donated money to them and so reduced our already reasonable bill.

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Simone & Kevin

Verified review

This review has been left by a verified client who used NBB Law.

Matter Type:

Residential Conveyancing

Simone & Kevin

July 08, 2024

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Excellent service

Really excellent service from start to finish. As first time buyers our solicitor Fiona guided us through the whole process. She made it feel easy, quickly responded to our queries and made us feel at ease. Would highly recommend. Pleasure to do business with.

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Nicholas Stephens

Verified review

This review has been left by a verified client who used NBB Law.

Matter Type:

Personal Injury Law

Nicholas Stephens

June 18, 2024

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Excellent service

Nicholas and Mandy have been stoic throughout the process of my Injury Damages claim which took exactly 12 months to complete with a fair outcome reached. I was kept well informed throughout the process. I would definitely use their services again, should the need arise.

Nicholas & Caroline Stephens

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Reviews collected from

Tessa

Matter Type:

Residential Conveyancing

Tessa

April 19, 2022

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Tessa

My partner and I were very pleased with the professional conveyancing service provided by Fiona, Ben and Beth. Fiona was easy to contact and kept us in the loop through the process. We will definitely recommend NBB Solicitors to our friends and families.

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Jat

Jat

April 05, 2022

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Jat

Fantastic service, friendly and efficient.

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David

Matter Type:

Purchase and Sale

David

February 25, 2022

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David

Fiona handled the purchase of our property. Very prompt, very efficient and when there was a last minute issue with completion, she provided expert advice. Would without a doubt use NBB and Fiona again- she is clearly a very experienced conveyancer.

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Tony

Tony

February 19, 2022

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Tony

Amazing service, nice customer service, spot on and excellent prices in comparison to others in the smethwick area. Main boss Paul Nicholls very humble person. 👍

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Craig

Matter Type:

Residential Conveyancing

Craig

February 16, 2022

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Craig

Strongly recommend using NBB Solicitors.
Especially recommended for complicated property sales. NBB staff very good at doggedly chasing up other professionals and keeping you informed of progress.

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NBB Law are accredited by

accreditation

About this branch

Description

NBB Law, with a history dating back over 60 years, is a modern law firm built to provide expert advice and representation for all our clients. We deliver on our promises and provide high-quality customer service, legal expertise, and skills across many different aspects of the law – be it personal or business law. Our teams have a strong sense of community and significant experience in their fields of law. Each discipline that we cover is led by a senior solicitor and through our extensive knowledge of the law, broad network of legal and professional advisers and excellent client service, all our efforts are geared towards the best conclusion for your case.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Actions against the police
    • Wrongful arrest or false imprisonment
  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Dispute resolution - civil mediation
    • Libel and Defamation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pay Issue
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Annulment
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Domestic Violence
    • Elderly care
    • Elderly care home fees
    • Family Mediation
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Unmarried Couples' Rights
  • Housing & Property
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Extending your Lease
    • Freehold Enfranchisement
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of Way and Rights to Light
    • Right to Manage
    • Second charges
    • Service Charge Recovery
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
  • Immigration
    • Tier 1 (investors, entrepreneurs and exceptional talent)
    • Tier 2 (sponsored skilled workers)
    • Tier 5 (temporary workers)
  • Money & Tax
    • Debt and Bankruptcy
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Trusts
  • Personal Injury
    • Accident At Work
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Back Injury At Work
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Children's Accident
    • Children's Serious Injury
    • Chronic Pain
    • Cycling Accident
    • Defective Work Equipment
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Holiday Accidents and Illness
    • Horse Riding Injury
    • Manual Handling
    • Motor Insurance Policy
    • Motorbike Accident
    • No Win No Fee
    • Pedestrian Accident
    • Personal Injury Law
    • Road Traffic Accident
    • Serious Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Sports Injury
    • Supermarket Accident
    • Whiplash
    • Workplace Slip and Trip
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Development plot sales
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Alternative Dispute Resolution (ADR)
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Debt Recovery
    • Employment - business
    • Franchising
    • Management buyouts
    • Mergers and Acquisitions
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Slander
    • Small businesses
    • Statutory Demands
    • Summary Judgment
  • Dispute Resolution
    • Mediation
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