This review is for a different branch.
I employed this company to handle the sale of my parents house, based on the recommendation of the Estate Agent. This was a big mistake. I should have read the reviews beforehand. They are unprofessional and the main solicitor is arrogant.
There is lack of communication from their staff and when you call, the receptionist undermines you - not the customer service you expect for the fees you are paying.
I was told at the 11th hour that they could not no longer act on our behalf as they couldn't deal with a property in a Trust!!
It took them 3 months to realize this, and then have the audacity to remove themselves as our solicitors because they cannot handle 'Trusts'.
So not only did we lose the money we had paid them, but the sale was put back by a further 4 month. Luckily I replaced them with another solicitor's firm, who know their job. An expensive lesson learnt
Bottom line - They are Unprofessional, lack Customer Service and operate with arrogance.
Best to avoid such legal practices.