0191 567 0101
Hedleys and Co. staff have an extensive range of expertise and experience and are passionate about the delivery of a quality legal service, specifically in relation to the following areas: - Property Law Business Law Private Client Work Family Law Personal Injury & Accident Claims Civil Litigation Harassment & Domestic Violence. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Hedleys & Co on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Hedleys & Co. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Hedleys & Co and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Hedleys & Co performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Hedleys & Co and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Hedleys & Co compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Hedleys & Co offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Hedleys & Co.
Matter Type:
Wills
Carol Sharrat
Collected on:
I found them very knowledgeable and value for money.
A representative from Hedleys & Co responded to this review on 06 March, 2025:
Thank you for your feedback, Carol. We're glad you found Lisa's service knowledgeable and value for money. We appreciate your support!
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Verified review
This review has been left by a verified client who used Hedleys & Co.
Matter Type:
Wills
Gwen Larkins
Collected on:
Lisa was very helpful and obliging and very pleasant to deal with.
A representative from Hedleys & Co responded to this review on 06 March, 2025:
Thank you for your kind words, Gwen! We're delighted to hear that Lisa was helpful, obliging, and a pleasure to work with throughout your Wills matter. Your feedback is greatly appreciated!
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Verified review
This review has been left by a verified client who used Hedleys & Co.
Matter Type:
Probate
Louise Pinkley
Collected on:
Lisa was very approachable and friendly and answered all of our questions. She responded to any queries very promptly. Very Happy with the service
A representative from Hedleys & Co responded to this review on 06 March, 2025:
Thank you for your lovely feedback, Louise! We're delighted to hear that Lisa was approachable, friendly, and responsive. We're so glad you were happy with the service provided by her and Hayley throughout your Probate matter.
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Verified review
This review has been left by a verified client who used Hedleys & Co.
Matter Type:
Wills
John Bell
Collected on:
Great Service, Explained fully what was required, A very good all round experience.
A representative from Hedleys & Co responded to this review on 06 March, 2025:
Thank you for your kind words, John. We're glad to hear that you had a positive experience with Lisa and Hayley and that everything was clearly explained. We appreciate your feedback!
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Verified review
This review has been left by a verified client who used Hedleys & Co.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
I was drawn to the firm by their compelling advertising. Leo's punctuality and concise communication style greatly enhanced my experience, and I appreciated the convenience of the conveyancing service they provided.
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Verified review
This review has been left by a verified client who used Hedleys & Co.
Matter Type:
Residential Conveyancing
Timothy Graham
Collected on:
Excellent Job Thank you for everything
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Verified review
This review has been left by a verified client who used Hedleys & Co.
Matter Type:
Residential Conveyancing
Andrew
Collected on:
Both were available to answer questions by phone and email, always with a prompt response, saving both time and effort and speeding up the whole process - excellent communication and less stress with the selling process - Thank you.
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Verified review
This review has been left by a verified client who used Hedleys & Co.
Matter Type:
Probate
Anonymous
Collected on:
Having used Hedlrys in 2016 to deal with our wills we hold no hesitation in going back to the practice.
The efficient way they handled our 2016 visit, had not changed. The same efficiency applied to any needs in 2023.
I would use Hedleys again without a second thought.
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Verified review
This review has been left by a verified client who used Hedleys & Co.
Matter Type:
Residential Conveyancing
Ms Osagie
Collected on:
It was a long process but it ended well, and I appreciate the entire conveyancing team for their hard work
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Verified review
This review has been left by a verified client who used Hedleys & Co.
Matter Type:
Lasting power of attorney
Anonymous
Collected on:
I was made to feel at ease, everything was explained in everyday language. I will use this solicitor again if needed.
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paddy
Collected on:
I have worked with Hedleys for over 30 yrs.They are an excellent family run local solicitor..
Thorough, hard working and safe. I would recommend them to any local business or individual. They have never let me down.
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Graham
Collected on:
Best solicitors in Sunderland. Leo Johnston has a wealth of experience, always responds very swiftly and professionally. Would like to express my gratitude for today and all the other times .
Regards
Mr Lee
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Pawel
Collected on:
Professional and nice. High level of service. Quick implementation of steps, constant support during the procedure. Good price. I recommend it 💚🍀😊
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Kevin
Collected on:
Hedleys have a range of services, staff are good, patient and helpful
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Patrick
Collected on:
From start to finish Hedleys provided a faultless and courteous service almost making moving house fun!
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Hedleys & Co have provided legal services to clients in Sunderland and the surrounding area for over 100 years. In recent years we have expanded our delivery boundaries and now provide our legal services in locations throughout the UK, satisfying growing customer demands. The practice has been trusted for generations to provide an efficient service giving clear advice and practical legal solutions at a fair price to both private and business clients. Hedleys and Co. also advises on buying and selling properties and on wills and planning family finances. The practice has been trusted for generations to provide an efficient service giving clear advice and affordable practical legal solutions to both private and business clients. We are a full-service Law Firm. Over the years, investment in technology has meant that we are able to offer up-to-date legal services whilst maintaining our reputation as a friendly and approachable High Street practice, with a solid base focused on service to the community. Our staff has an extensive range of expertise and experience and are passionate about the delivery of a quality legal service, specifically in relation to the following areas: - Property Law, Business Law, Private Client Work, Family Law, Personal Injury & Accident Claims, Civil Litigation and Harassment & Domestic Violence. *NEW* DEDICATED CUSTOMER SERVICES DEPARTMENT Hedleys Solicitors is undergoing massive changes in its operation. Our customer feedback indicates that a centralised, dedicated customer services department that can handle your day-to-day case queries either by telephone or email would be a welcome addition to the practice. Until we have the new telephony system fully in place, we have a temporary number to contact customer care and a dedicated email where you can raise your queries. The system is being refined, but early tests report a massive improvement in customer relations and we know that this will be a welcome addition to our practice. The contact details are: telephone: 07516905476 Monday to Friday, 10.00 until 16.00; email: customercare@hedleyssolicitors.com We hope that this will make your customer experience with us a smoother journey.
Hedleys and Co. serve customers nationwide, but with a particular focus on the North East region covering Tyne and Wear, North and South Tyneside and Northumberland.
