Tahir
Collected on:
Customer service
Spoken with Summer today and she was very attentive and helpful
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Winn Solicitors Limited
Also known as :
- Winn Assist
- Winn Assist Automotive
- Capio Law
- Winn Legal
- Winn Assist Ride
- Address
- NE6 1SE
- www.winnsolicitors.com
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How Winn Solicitors Limited Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Winn Solicitors Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Winn Solicitors Limited. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Winn Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Winn Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Winn Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Winn Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Winn Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
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Winn Solicitors Limited only have 31 reviews listed here
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Client Reviews
Reviews summary
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Excellent
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Jay
Collected on:
Scammers,liars and try to get your bank details,bully for information.
I was hit by another driver that admitted fault and everything was fine until Chris Swanson would keep calling and send me links and asking for all my bank details and when asked why,it was it’s all normal protocol incase it goes to court so I’m like it won’t go to court because she admitted liability then it got worse and wanted to see every account and know everything about me and this is just so they know how much they can take you for,I was then asked for my sort code and account number for my current account even though they have all my statements and now asked for my 3 years tax returns again y!!!! Just to see what they can take me for.so I said let me speak to your manager and I was told she was busy for 24-48 hours and now 30 hours later I have been threatened of having to pay 13 thousand pound if I don’t gove them all the info they ask for within 24 hours,the damage was maximum £1500 and oh and aparently a 28 day hire charge is 8000 pound,absolute bully’s!!!
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Matter Type:
Car Accident
Anushka
Collected on:
D.I.Y Claim
What can I say. The first 2 weeks after my car accident (non-fault) Winns were amazing. Quickly sorting everything. Once that 2 weeks cooling off period passed WOW. My eyes were opened to the absolute shambles of Winns.
Since then, I have had to handle my own case, calling for updates, getting documents to send to medical experts, and more recently involving a legal ombudsman when a complaint was disregarded.
Winns sent me a timeline of work completed by them in response to my complaint. Imagine the shock that most of the timeline was what I HAD DONE. They had admitted neglecting the case for around 3 months and offered £100 compensation. I declined and took it to the legal ombudsman.
After over 2 years of waiting for progress, I was still waiting for a pain specialist appointment. I was advised they had no idea how long this would take.
I have grown so sick of Winns I have instructed them to settle asap, which means I will not receive the payout for the long term injuries I have. And to let the Legal Ombudsman deal with the rest.
However....
Despite them not having received compensation. They have marked my file as compensation received (I have proof of this) Which now stops me being supported from the ombudsman as it looks to them the case has closed, meaning I have nothing, with no legal support.
AVOID WINNS!!
I now expect Winns to call me frantically wanting this review removed.
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Mike
Collected on:
Absolute S C A M
They harass you daily for medical records and bank details then after a year or so ask you for more info then state they fight it in court but have to prove you could not afford the hire car. I could afford the hire but through my insurance it was free the accident wasn't my fault. The other driver addmitted fault, therefore I shouldnt be liable for costs. Avoid this company and go through your insurance company!
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Ian
Collected on:
Avoid this company
Winns were appointed by our insurer and constantly failed to provide a service other than to benefit themselves. The communciation si woeful and the staff cannot answer simpel questions and usually avoid them. I ahve amde a complaint to the company and tehy eeven responded with a false statement to prove their incompetence.
only interested in profiteeringa dn not the customer. Abuse of a priviledged position to claim what tehy want.
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Jopie
Collected on:
Accident claims
Chris Devine was very good and very clear with explaining everything to me.
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Victoria
Collected on:
Great company!
I received a great service and everything was thoroughly explained. I would highly recommend them to anyone!
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Amy
Collected on:
Claim
Winns staff were really friendly and helpful. They provided an efficient service and kept me updated throughout. Would recommend to anyone in need of assistance following an accident.
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Kate
Collected on:
Literally the worst solicitors in the UK
I was rear ended by a driver who accepted full liability for the accident immediately. I contacted my insurers who advised that I would be dealing with their solicitors - Winns. I was also contacted by the insurers for the person who drove in to me, offering to arrange the costs of disposal of my vehicle and a replacement vehicle for a month - we live on a remote farm and have no other cars or form of transport. After being categorically told by Winns not to deal with anyone but themselves, I have had a nightmare for over 18 months now with them hounding me for the costs of the replacement vehicle ( a sum of over £5000). They have prepared entirely inaccurate witness statements on my behalf which I refuse to sign at which point they disappear for months only for a brand new person from Winns to contact me, again asking for access to my bank accounts and with yet another witness statement full of blatant untruths. I have now complained to the ombudsman and can only hope that someone, somewhere does what is necessary to stop these people. No-one needs the huge stress and hassle they have caused which feels especially unfair given that the accident was not my fault, the other driver immediately accepted full liability and I had all the necessary insurance.
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Clair
Collected on:
Awful company
Avoid at all costs unless you want to welcome an abundance of stress and bullying tactics!
My son who has special needs was a passenger in a non fault accident and suffered injuries. As the driver was using Winn to claim they got the details for my son also. Thinking they were a reputable company I agreed to make a claim on his behalf as he is a minor and it’s been nothing but stress ever since. As my son has special needs going to appointments and explaining things is difficult and the case handler has shown about as much empathy as .
The other side have made an offer which is totally acceptable to us however Winn are now forcing a court case saying we have no power to accept the offer made because they think it’s not enough (I can only assume so that they can make more profit) I have been told if I don’t make my son go to court they will charge me £2400 which is a bullying tactic that frankly disgusts me. So now I have the choice of traumatising my son or being liable for their costs. I would strongly warn against using this company.
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About this branch
Regulated by
Legal services
Personal areas of law
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Clinical Negligence
- Accident and Emergency Claims
- Amputation Negligence Claims
- Anaesthetic Awareness Claims
- Birth Defect and Wrongful Birth Claims
- Birth Injury Claims
- Birth Injury To Mother Claims
- Blood Transfusion Claims
- Bowel Cancer Misdiagnosis Claims
- Breast Cancer Misdiagnosis Claims
- Breast Surgery Compensation Claims
- C. Difficile Claims
- Cancer Misdiagnosis Claims
- Cauda Equina Syndrome Claims
- Cerebral Palsy Claims
- Cervical Cancer Misdiagnosis Claims
- Clinical Negligence
- Cochlear Implant Claims
- Cosmetic Dentistry Claims
- Cosmetic Surgery Claims
- Defective Medical Device Claims
- Dental Negligence
- Dental Negligence Claims
- Dermal Filler Compensation Claims
- Diabetes Claims
- Erb’s Palsy Compensation Claims
- Eye Surgery Claims
- Failed Sterilisation Claims
- Fatal Medical Negligence Claims and Inquests
- Faulty Defibrillator Claims
- Fertility Negligence Claims
- GP Negligence Claims
- Group B Streptococcus Claims
- Hospital Negligence Claims
- Knee Replacement Claims
- Laser Eye Surgery Claims
- Laser Treatment Claims
- Lung Cancer Misdiagnosis Claims
- MRSA Claims
- Medical Misdiagnosis Claims
- Medical Negligence
- Meningitis Misdiagnosis Claims
- Metal-On-Metal Hip Replacement Claims
- Misdiagnosed Miscarriage Claims
- Nerve Damage Claims
- Nerve Injury Claims
- Ophthalmic Negligence Claims
- Oral Cancer Claims
- Orthopaedic Negligence Claims
- Ovarian Cancer Misdiagnosis Claims
- Pancreatic Cancer Misdiagnosis Claims
- Periodontal Disease Claims
- Pregnancy and Gynaecology Injury Claims
- Pressure Sore Claims
- Prostate Cancer Misdiagnosis Claims
- Restorative Dentistry Claims
- Sepsis Negligence Claims
- Skin Cancer Misdiagnosis Claims
- Sorin Stockert 3T Heater-Cooler Claims
- Spinal Surgery Claims
- Stillbirth Compensation Claims
- Stroke Misdiagnosis Claims
- Surgery Compensation Claims
- Surgical and Transvaginal Mesh Claims
- Testicular Cancer Misdiagnosis Claims
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Consumer
- Consumer Disputes
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
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Crime/ Criminal Defence
- Assault
- Business Crime
- Criminal Damage
- Criminal defence - All
- Drugs offences
- Fraud
- Legal aid
- Murder and Manslaughter
- Professional Conduct
- Regulatory Defence
- Theft
-
Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Part Time Workers
- Pension Law
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
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Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Asset protection and tax mitigation
- Child Arrangements Following Divorce
- Child Law
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce After A Brain Or Other Serious Injury
- Domestic Abuse
- Family Mediation
- Family law
- Financial Matters
- Grandparents' Rights
- Inheritance Act claims
- Injunctions
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
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Money & Tax
- Debt and Bankruptcy
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Personal Injury
- Against The Council
- Benefits Available To Asbestos Victims
- Diffuse Mesothelioma Payment Scheme
- Gym Injury Compensation
- Personal Injury Law
- Welfare Issues After Serious Injury
Business areas of law
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Company & Commercial
- Credit Control
- Debt Recovery
- Insurance