I was recommended to this solicitor by an estate agent. I went with this solicitor only because they were local to the purchase. I found them very slow and they don't provide you with an on-line portal that you can follow your purchase on, to follow the progress of it. When I mentioned this to my solicitor' dealing with my purchase I didn't get a response from him. When purchasing a house it is good to see the progression of your sale with an on-line portal, so you can see how fast things are moving and if there are any questions you need to raise, otherwise you don't have a foggiest of where your at with your purchase and your left in the dark waiting for for an email or a phone call that doesn't come through. Having things in writing is much better and professional than just talking with your client on the phone, and you also have a paper trial of your purchase. This solicitor really needs to bring this service in and to let their clients follow their progression of their purchase both together. I have returned to my original solicitor' who has always had an on-line portal you can follow and who are really efficient and fast.
Be aware also of hidden 'abortion fees' with this firm, as I pulled out of a 'purchase' and had money on account, but they still charged me £1,000 + VAT for pulling out - (50%)