01932 234500
Also known as :
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Howell-jones LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Howell-jones LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Howell-jones LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Howell-jones LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Howell-jones LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Howell-jones LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Howell-jones LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Tristan
Collected on:
Not heard from them after using their online enquiry form over 2 weeks ago. Called 24 hours ago and yet again still waiting for someone to call back. When i mentioned no contact in 2 weeks from online form, the lady didn't ask me about this or apologise. Shocking service from so-called professionals.
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Matter Type:
Purchase and Sale
Diane
Collected on:
This review is for a different branch.
We recently sold a listed property in Cheam and bought a bungalow in Seaford.
Tracey Thornton was exceptional in her handling of both sale and purchase. She had very good knowledge of issues that arise with listed properties and dealt with everything efficiently.
Tracey kept in touch personally and we met regularly with her at the offices in Cheam which we found very reassuring!
Her support staff were also extremely helpful and answered our questions promptly, as they arose.
Tracey managed to stick to the time scale requested by our purchasers despite issues which arose from our purchase!
We can't recommend Howell Jones highly enough!
David and Diane Stephens
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Matter Type:
Probate
Naveed
Collected on:
This review is for a different branch.
Received clear and professional advice, excellent customer service and would use them again.
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Matter Type:
Residential Conveyancing
Helen
Collected on:
This review is for a different branch.
I would not recommend this firm, I believe they are more focused on charging their clients huge amounts of money rather than acting in their client’s interests.
We instructed Shahida Salim (supported by Georgie Burkhill) to act on our behalf for the sale of our house after reading some positive reviews.
3 weeks after instructing Howell-Jones, our buyers pulled out, and we were charged £1399.80 (this sum was charged for the 3 weeks our file was open with Shahida/ Howell-Jones). When I asked if any of the work they had already carried out could be used for when we secured a new buyer (e.g. because it would presumably involve updating names and addresses on the forms), they advised it would not, and that once we secured a new buyer we would be charged the full cost of the sale without taking into account the work we’d already paid for. We could not risk being charged £1399.80 every time a potential buyer might pull out after a short number of weeks, so we sought other legal representation, who have since advised us that what we experienced with Howell-Jones is not usual/ representative of the legal industry.
After this experience, we will never use Howell-Jones in future, and we will be advising all our friends in the area to avoid this firm.
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Matter Type:
Residential Conveyancing
Anita
Collected on:
This review is for a different branch.
Amazing service received from Shahida and the team. Thank you so much for making our moving process smooth. We anticipated moving into our property in the new year, but you made the whole process enjoyable, smooth and fast. We were kept informed at every stage and knew what you were working on and waiting for. There was no hidden fees, paid fees quoted. Would highly recommend and use them again.
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