This review is for a different branch.
I would not recommend this firm, I believe they are more focused on charging their clients huge amounts of money rather than acting in their client’s interests.
We instructed Shahida Salim (supported by Georgie Burkhill) to act on our behalf for the sale of our house after reading some positive reviews.
3 weeks after instructing Howell-Jones, our buyers pulled out, and we were charged £1399.80 (this sum was charged for the 3 weeks our file was open with Shahida/ Howell-Jones). When I asked if any of the work they had already carried out could be used for when we secured a new buyer (e.g. because it would presumably involve updating names and addresses on the forms), they advised it would not, and that once we secured a new buyer we would be charged the full cost of the sale without taking into account the work we’d already paid for. We could not risk being charged £1399.80 every time a potential buyer might pull out after a short number of weeks, so we sought other legal representation, who have since advised us that what we experienced with Howell-Jones is not usual/ representative of the legal industry.
After this experience, we will never use Howell-Jones in future, and we will be advising all our friends in the area to avoid this firm.