5 Reviews of Howell-jones LLP rated 3.4/5 in Sutton

Howell-jones LLP

020 8939 7300

Also known as :

Chivers Easton Brown Solicitors A Division Of Howe (Practising Style For Howell-Jones Llp)

Howell Jones Solicitors Incorporating Taylor Willcox (Practising Style For Howell-Jones Llp)

Harveys A Division Of Howell Jones Solicitors

Howell Jones Solicitors Incorporating Chivers East

Howell Jones Solicitors

Howell Jones Solicitors Incorporating Taylor Willcox (Practising Style For Howell-Jones Ll

Taylor Willcocks A Division Of Howell-Jones Llp

How Howell-jones LLP Compares

Value for money

Limited data.

This firm - 58%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Howell-jones LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Howell-jones LLP. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 0%

About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 60%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Howell-jones LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Howell-jones LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 60%

No 40%

If you would like to read more about how we work with our review data please see our Transparency section.

Reviews summary

Excellent

3
Very Good

0
Average

0
Poor

0
Awful

2

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Housing & Property

Matter Type:

Purchase and Sale

Diane

January 24, 2024

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Collected on:

First Class Service!

We recently sold a listed property in Cheam and bought a bungalow in Seaford.
Tracey Thornton was exceptional in her handling of both sale and purchase. She had very good knowledge of issues that arise with listed properties and dealt with everything efficiently.

Tracey kept in touch personally and we met regularly with her at the offices in Cheam which we found very reassuring!

Her support staff were also extremely helpful and answered our questions promptly, as they arose.
Tracey managed to stick to the time scale requested by our purchasers despite issues which arose from our purchase!

We can't recommend Howell Jones highly enough!
David and Diane Stephens

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Wills, Trusts & Probate

Matter Type:

Probate

Naveed

January 13, 2024

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Collected on:

Great Experience

Received clear and professional advice, excellent customer service and would use them again.

Lawyer named in this review:
Hamish Grant Macpherson

Hamish Grant Macpherson

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Housing & Property

Matter Type:

Residential Conveyancing

Anita

November 15, 2019

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Collected on:

Amazing service

Amazing service received from Shahida and the team. Thank you so much for making our moving process smooth. We anticipated moving into our property in the new year, but you made the whole process enjoyable, smooth and fast. We were kept informed at every stage and knew what you were working on and waiting for. There was no hidden fees, paid fees quoted. Would highly recommend and use them again.

Lawyer named in this review:
Shahida Salim

Shahida Salim

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Tristan

April 18, 2023

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Terrible customer service

This review is for a different branch.

Not heard from them after using their online enquiry form over 2 weeks ago. Called 24 hours ago and yet again still waiting for someone to call back. When i mentioned no contact in 2 weeks from online form, the lady didn't ask me about this or apologise. Shocking service from so-called professionals.

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Housing & Property

Matter Type:

Residential Conveyancing

Helen

March 16, 2023

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Collected on:

An expensive mistake – I would avoid this firm

This review is for a different branch.

I would not recommend this firm, I believe they are more focused on charging their clients huge amounts of money rather than acting in their client’s interests.

We instructed Shahida Salim (supported by Georgie Burkhill) to act on our behalf for the sale of our house after reading some positive reviews.

3 weeks after instructing Howell-Jones, our buyers pulled out, and we were charged £1399.80 (this sum was charged for the 3 weeks our file was open with Shahida/ Howell-Jones). When I asked if any of the work they had already carried out could be used for when we secured a new buyer (e.g. because it would presumably involve updating names and addresses on the forms), they advised it would not, and that once we secured a new buyer we would be charged the full cost of the sale without taking into account the work we’d already paid for. We could not risk being charged £1399.80 every time a potential buyer might pull out after a short number of weeks, so we sought other legal representation, who have since advised us that what we experienced with Howell-Jones is not usual/ representative of the legal industry.

After this experience, we will never use Howell-Jones in future, and we will be advising all our friends in the area to avoid this firm.

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About this branch

Regulated by

Legal services

Personal areas of law

Clinical Negligence
- Accident and Emergency Claims
- Amputation Negligence Claims
- Anaesthetic Awareness Claims
- Birth Defect and Wrongful Birth Claims
- Birth Injury Claims
- Birth Injury To Mother Claims
- Blood Transfusion Claims
- Bowel Cancer Misdiagnosis Claims
- Breast Cancer Misdiagnosis Claims
- Breast Surgery Compensation Claims
- C. Difficile Claims
- Cancer Misdiagnosis Claims
- Cauda Equina Syndrome Claims
- Cerebral Palsy Claims
- Cervical Cancer Misdiagnosis Claims
- Clinical Negligence
- Cochlear Implant Claims
- Cosmetic Dentistry Claims
- Cosmetic Surgery Claims
- Defective Medical Device Claims
- Dental Negligence
- Dental Negligence Claims
- Dermal Filler Compensation Claims
- Diabetes Claims
- Erb’s Palsy Compensation Claims
- Eye Surgery Claims
- Failed Sterilisation Claims
- Fatal Medical Negligence Claims and Inquests
- Faulty Defibrillator Claims
- Fertility Negligence Claims
- GP Negligence Claims
- Group B Streptococcus Claims
- Hospital Negligence Claims
- Knee Replacement Claims
- Laser Eye Surgery Claims
- Laser Treatment Claims
- Lung Cancer Misdiagnosis Claims
- MRSA Claims
- Medical Misdiagnosis Claims
- Medical Negligence
- Meningitis Misdiagnosis Claims
- Metal-On-Metal Hip Replacement Claims
- Misdiagnosed Miscarriage Claims
- Nerve Damage Claims
- Nerve Injury Claims
- Ophthalmic Negligence Claims
- Oral Cancer Claims
- Orthopaedic Negligence Claims
- Ovarian Cancer Misdiagnosis Claims
- Pancreatic Cancer Misdiagnosis Claims
- Periodontal Disease Claims
- Pregnancy and Gynaecology Injury Claims
- Pressure Sore Claims
- Prostate Cancer Misdiagnosis Claims
- Restorative Dentistry Claims
- Sepsis Negligence Claims
- Skin Cancer Misdiagnosis Claims
- Sorin Stockert 3T Heater-Cooler Claims
- Spinal Surgery Claims
- Stillbirth Compensation Claims
- Stroke Misdiagnosis Claims
- Surgery Compensation Claims
- Surgical and Transvaginal Mesh Claims
- Testicular Cancer Misdiagnosis Claims
Consumer
- Consumer Disputes
- Consumer Rights
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
- Travel rights
Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Part Time Workers
- Pension Law
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Asset protection and tax mitigation
- Child Arrangements Following Divorce
- Child Law
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce After A Brain Or Other Serious Injury
- Domestic Abuse
- Family Mediation
- Family law
- Financial Matters
- Grandparents' Rights
- Inheritance Act claims
- Injunctions
- Marriage and civil partnerships
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- Neighbour Disputes
- New home purchases and sales
- Option agreements and conditional contracts
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
Money & Tax
- Debt and Bankruptcy
- HMRC Tax Investigations and Disputes
- Inheritance Tax
- Insolvency and bankruptcy
- Property Holding Structures
- Tax
- Tax Advisory Services
- Tax Compliance Services
- Trusts
Personal Injury
- Against The Council
- Benefits Available To Asbestos Victims
- Diffuse Mesothelioma Payment Scheme
- Gym Injury Compensation
- Personal Injury Law
- Welfare Issues After Serious Injury
Professional Negligence
- Barristers
- Financial advisors
- IT professionals
- Insurance brokers
- Professional trustees
- Valuers
Wills, Trusts & Probate
- Probate
- Trusts
- Wills

Business areas of law

Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Asset Tracing
- Business structures and joint ventures
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Credit Control
- Data Protection
- Debt Recovery
- Employment - business
- Franchising
- Insolvency and Bankruptcy
- Management buyouts
- Merchandising and sponsorship
- Mergers and Acquisitions
- Mis-sold Interest Rate Swap Agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Statutory Demands
- Summary Judgment
- Tax
- Unfair Loan Charges
Regulations
- Health and Safety

Howell-jones LLP