Kirsty
Collected on:
Exceptional service
Exceptional service from friendly local firm.
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Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Holmes & Hills LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Holmes & Hills LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Holmes & Hills LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Holmes & Hills LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Holmes & Hills LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Holmes & Hills LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Holmes & Hills LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Kirsty
Collected on:
Exceptional service from friendly local firm.
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Peter
Collected on:
My mother visited the offices a week before Christmas last year, to issue instructions to draft a UK will, really easy, nothing complicated, what could go wrong, well, it took over 3 months to even get a draft, that draft was wrong, she somehow had gained a grandchild. Email was sent, we are now another 2 months down the line and still not had a draft. They never return emails or calls, promised to call my mother last week to discuss, surprise surprise, nothing, we are now over 5 months in from initial meeting, yet still don’t even have a draft copy. I even called them on her behalf as I have power of attorney, regarding a query she had, nope, spoke to me like an idiot. What a shambles.
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Tanya
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Pro:
Our lawyer seemed consciencious and detail-oriented and when we did speak she explained the legislation to us clearly.
Con: We instructed Holmes & Hill at the beginning of the year to help with the leasehold renewal of our property. Communication with the lawyer from beginning to end was slow. One meeting was missed, emails took a while (it took almost four weeks for the solicitor to let me know the response from the landlord) and she seemed so busy with many other jobs that ours didn't feel high priority. When after 6 months she advised us to wait rather than proceed (due to lack of clarity on applicable legislation that could have been mentioned to us at the outset) we decided to close the matter and go elsewhere.
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Matter Type:
Residential Conveyancing
Marion
Collected on:
The service provided by the solicitor at Holmes and Hills was excellent.
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Chris
Collected on:
Local solicitor in town invaluable to smooth process of dealing work paperwork. Kind, helpful and professional.
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Matter Type:
Residential Conveyancing
Gemma
Collected on:
A fantastic professional team of people who are on the ball and made the buying and selling of a property faultless and a pleasure.
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Matter Type:
Residential Conveyancing
Susan
Collected on:
This review is for a different branch.
Having used Holmes & Hills several times I highly recommend them. The staff offer a professional service at a friendly informative level. I was especially impressed by the level of communication including evening & weekend emails keeping me totally up to date & informed, whilst keeping within their price quotation.
I recommend them 100%
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Richard
Collected on:
This review is for a different branch.
Following my late mothers death in April, I as executor, needed legal services to secure Grant of Probate, and conveyancing for the sale of the property. During both processes, I was kept informed of progress. Any questions I had were answered promptly. I am pleased to say the whole process, for both matters was seemlessly completed by 21/08/2024.
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Chris
Collected on:
This review is for a different branch.
Tracy was exceptional and very professional, understanding and extremely helpful during a stressful 15 months. The fixed fee was really a good idea and very helpful to know what the costs would be.
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Matter Type:
Employment Law
Nadia
Collected on:
This review is for a different branch.
Charlotte provided an exemplary service from start to finish in my case. She remained professional at all times, but also supportive in making such an unpleasant experience much more bearable; she went above and beyond to ensure I reached a fair outcome. I believe I could not have reached such a positive outcome without her aid - Thank you.
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