Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Tg Collins on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Tg Collins. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Tg Collins and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Tg Collins performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Tg Collins and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Tg Collins compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Tg Collins offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Jas
Collected on:
This review is for a different branch.
I recently used TG Collins for a statutory declaration and was amazed by their professionalism.
I regret not having used them for property conveyancing and other legal matters.
I would highly recommend them as a trustworthy and reliable local solicitors.
Was this review helpful?
SAAD
Collected on:
This review is for a different branch.
TG Collins is very professional and reliable firm of solicitors. I have worked with them on 3 occasions. Would highly reccomend them to all.
Special thanks to sara for completing my case within the desired timescales. Frequent updates and friendly at all times.
Was this review helpful?
Matter Type:
Residential Conveyancing
Steven
Collected on:
This review is for a different branch.
Would give zero stars if I could. Shocked at how appalling the service was. Took over a year to get to final completion. Pros: cheap. Cons: 1. Not pro-active. Nothing moved without me chasing it. On chasing was told yes we are doing something and when asked for a copy of correspondence was sent e-mails timed after my initial chasing call/e-mail had been made. 2. Unprofessional - buyers enquiries were sent to the wrong parties and this only got corrected after I had found this out and put them straight. 3. Blame shifting - was constantly told that the delays were all due to the other party without evidence to back this up. Without such evidence I suspect this was to cover their own mistakes and lack of action. 4. Avoidance - when trying to chase I was frequently told my solicitor was unavailable and rarely got phoned back without me chasing further. Suspect this was a difficult case for them but I am not an unreasonable person and would have welcomed an honest dialogue with them. Was frequently left feeling they would tell me anything just to get me off the phone. Would never use this company again.
Update - I can confirm that I have now spoken to Thushara and I am content that she has understood the points I have made and has undertaken to address these.
Was this review helpful?
Matter Type:
Residential Conveyancing
Jacqueline
Collected on:
This review is for a different branch.
We have the luck of dealing personally with Thushara. This solicitor is on the ball, her work is fast, efficient and she listens to us. All solicitors are busy at the moment, so there is not always an immediate response, but you can be sure the work is being done in a timely fashion. I am about to use these solicitors for the sale of a second house. We also had dealings with Thomas, another highly efficient and professional individual.
Was this review helpful?
Karen
Collected on:
This review is for a different branch.
Very professional explained everything in
Detail and not rushed , very friendly
Would definitely be well recommended.
Was this review helpful?
Matter Type:
Consumer Disputes
Juanfranco
Collected on:
This review is for a different branch.
I hired this company for the sale of a house and at the end it did not happen with them. I can not really blame this company for the failure of the sell but there were extremely slow in my opinion.
I would reccomend anyone who is selling that selling a house is not a sure thing so it is better to try to find a no sell no fee conveyancing firm.
The reason my experience was Awful was because when I told the Junior solicitor who was handling my case that they were extremely slow and I got nothing for what i was paying he became extremely upset and unproffesional and even told me in an e-mail that they would charge me for the time it took him to reply to my e-mail.
My e-mail was an obious complain so I was not charge extra at the end because I guess they realised that would have been a big mistake.
I the end I asked for the bill and paid. That was over a week ago and despite having asked for a receipt twice they have not send that to me.
I copied in all e-mails the solicitor and owner of the company and she never intervened she just let the junior solicitor abuse of the power solicitors in general have. So in conclusion avoid this company it is not pleasent to be treated like this by a service company who are also solicitors. It felt like I had no option but to pay and then find another solicitor to sell my house spending more that i forecasted.
Was this review helpful?
