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Thompson & Brown

01324 228587
2.8/5
18 Client Reviews Leave a review
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Thompson & Brown

How Thompson & Brown Compares

Value for money

!

Limited data.

This firm - 57%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Thompson & Brown on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thompson & Brown. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 44%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thompson & Brown and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Thompson & Brown performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 44%
No 56%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 44%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thompson & Brown and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Thompson & Brown compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 44%
No 56%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Thompson & Brown offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Family Law
2nd / 7
795th / 3860
Wills, Trusts & Probate
4th / 4
1137th / 3528

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

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Reviews summary

  • Excellent

    8

  • Very Good

    0

  • Average

    0

  • Poor

    1

  • Awful

    9

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Susana
Family Law

Matter Type:

Child Arrangements Following Divorce

Susana

November 13, 2024

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Collected on:

Divorce,Custody,Parental Rights/Alienation,Property Sale,Issue Orders.

This review is for a different branch.

Michael Thomson is a powerful well experienced solicitor. It’s also a father and man of integrity, honesty and good values. His confidence is a reassurance that he will fight for fairness and get you the best deal. He will transform your situation for the better. He has a team of professionals who will also work along with you. The process might be long but justice is slow and requires a lot of protocols and continuous hard work. After all of this, you will believe that the legal route is the only one that can guarantee you a safe present and future after suffering parental alienation, abuse of power and discrimination. We had an incredible difficult and challenging case but we are definitely the winners, thanks to Michael Thomson. We can’t Thankyou enough. The future is bright.

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Liz
Family Law

Matter Type:

Divorce

Liz

July 23, 2024

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Collected on:

Take Time to not use Thomson Family Law

This review is for a different branch.

Take the time to not use this law firm because they really don't have time for you. They will fail to send you Terms of Business. They will fail to offer you appointments They will fail to call you and most importantly they will fail to realise that your life is in their hands. Find a law firm that cares and understands or use Thomson law and then don't say..." you wish you didn't...:

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P
Family Law

Matter Type:

Child contact

P

January 18, 2024

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Collected on:

AVOID AT ALL COSTS absolute vultures that are in the courts pocket.

This review is for a different branch.

Actively operating against their clients. Degenerate firm with zero substance. Profits from the abuse of children.
WEAK LIMP REPRESENTATION

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Kerr
Family Law

Matter Type:

Injunctions

Kerr

August 29, 2023

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Collected on:

POA and interdict in place

This review is for a different branch.

All sorted within reasonable time, professional and myself and the family now know where we stand for future. Would recommend.

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John

John

June 15, 2023

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Collected on:

Highly recommended

This review is for a different branch.

When I approached Thompson Family Law in 2022 my civil case was on its knees. I had dismissed my previous legal team and started representing myself.
I needed help to get everything back on track as this was a matter of urgency!
My first point of contact was with Michael Thompson, he quickly reassured me that the firm will take on my child custody case and they will do their very best to get this to court.
I was appointed Ainslie Bennet to manage my case.
Words cannot express how eternally grateful I am that Ainslie Bennett was appointed to my case.
Ainslie help me through this legal journey with excellent advice, kind direction and moral support when times were challenging. With Ainslie Bennetts commitment, determination, and compassion I could not have asked for more.
The legal process for child custody is very challenging in so many ways, especially if you are a single dad. However, having a great legal team makes it just a little bit easier.
Ainslie Bennett, Michael Thompson, and the team have been excellent, I can’t recommend Thompson Family Law enough.

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Dean

Dean

June 11, 2023

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Collected on:

Excellent work by Johnny Thompson

This review is for a different branch.

After years of receiving poor advice/poor representation and getting no where with my case by other solicitors I finally found Johnny Thompson willing to help, within a few weeks he had understood my case, represented me in court and couldn’t have asked for a better outcome.
Thank you

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Pamela

Pamela

April 19, 2023

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Collected on:

Highly recommend TF Law

This review is for a different branch.

I was recently represented my Michael in my ongoing divorce. I was always kept updated even when Michael was unavailable to take appointments, I would receive correspondence from another appointed solicitor. Very satisfied with Thompson family law

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Alexander
Family Law

Matter Type:

Civil Partnership Dissolution

Alexander

March 28, 2023

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Collected on:

GO ELSEWHERE

This review is for a different branch.

This firm - Don't return calls, Don't answer emails, cannot get an appointment, make false promises, overcharge and bottom line is - Seriously - GO ELSEWHERE

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Mary

Mary

March 06, 2023

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Collected on:

Very good

This review is for a different branch.

Very good
nothing but a pleasure with Ashley Bennet. Always called and answered questions when required reassurance. Explained from start to finish repeatedly to ensure I understood process. I feel listened to and patient. . Nothing but kind words to say. 5/5.

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Bethany
Family Law

Matter Type:

Child contact

Bethany

March 04, 2023

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Collected on:

Highly Recommend!

This review is for a different branch.

A very professional and reliable solicitors.
I had every confidence in my solicitor Michael who represented my case so strongly in court.
I am so thankful for everything they have ever done for me.
To being at the end of the phone for advice and reassurance to being very experienced and helping me cope with the most traumatic time in my life.

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About this branch

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Legal services