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How Russel + Aitken (Falkirk + Alloa) Ltd Compares

Value for money

This firm - 81%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Russel + Aitken (Falkirk + Alloa) Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Russel + Aitken (Falkirk + Alloa) Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 27%
About Right 72%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 86%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Russel + Aitken (Falkirk + Alloa) Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Russel + Aitken (Falkirk + Alloa) Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 86%
No 14%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 86%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Russel + Aitken (Falkirk + Alloa) Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Russel + Aitken (Falkirk + Alloa) Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 86%
No 14%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Russel + Aitken (Falkirk + Alloa) Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.2/5

Reviews summary

  • Excellent

    43
  • Very Good

    7
  • Average

    3
  • Poor

    1
  • Awful

    9

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Susan

Verified review

This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.

Matter Type:

Wills

Susan

August 17, 2024

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Collected on:

Amendment of Will

I can’t fault this service, communications have been open throughout and all questions answered promptly.

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Helen C

Verified review

This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.

Matter Type:

Probate

Helen C

August 14, 2024

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Collected on:

Certificate of confirmation

Previously, we used the firm in relation to storing the deeds for our house and rewriting our wills.
On this occasion, my husband had died and although all other bank accounts , direct debits etc transferred relatively simply, NS&I insisted that a certificate of confirmation was necessary in order to pay the amount of my husbands premium bonds and any prizes into my account, despite the fact that they already had our marriage certificate, my husbands death certificate and a copy of the will naming me as executor and ole inheritor. Lesley acted on behalf of the firm. She was understanding, efficient and gave clear instructions at each stage about information needed in the paperwork. Any questions I had were answered swiftly by email. All transactions are now complete.

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Anonymous

Verified review

This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.

Anonymous

August 09, 2024

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Collected on:

Variable

Variable depending on commitment of solicitor

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George

Verified review

This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.

Matter Type:

Settlement Agreements

George

August 08, 2024

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Collected on:

Settlement

A fairly easy process start to finish with a professional approach.

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Henry Martin

Verified review

This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.

Matter Type:

Probate

Henry Martin

August 07, 2024

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Collected on:

Managing my Mother's estate

Our experience was purely with Kerri McCorkindale, who was knowledgeable, kind and helpful all through the process of dealing with my Mother's estate. Progress was as fast as Kerri could go - any slowdowns were due to others. Kerri kept us informed at every stage. We always felt that we had a very competent person on our side who would handle matters well.
My uncle died a couple of months earlier and it was decided to use a large Edinburgh firm to manage his estate. This was a very poor experience, with me having to deal with some of the more tricky matters myself because they seemed incapable of doing the job. Then they had the cheek to charge us about twice Kerri's fee.
I will certainly return to Russel + Aitken if I have need for legal help in the future.

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Alan

Verified review

This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.

Matter Type:

Disputed Probate

Alan

August 01, 2024

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Collected on:

Will update and property ownership review.

Having decided to update our will after 40+ years, we decided to use Russel and Aitken as we have used them in the past and our house title deeds were already stored in their vault. We booked an appointment with Lesley Stewart at the Alloa office. Lesley was very friendly and not only updated our will but advised us on POA and the best way forward for our properties. We had no idea how useful this meeting would be! Lesley made us aware of all the implications of leaving everything as it stood, the changes we have now made have left us and our son in a much better position when the inevitable happens. Sound advice from a very experienced solicitor. I would highly recommend Russel and Aitken to all.

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Anthony

Verified review

This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.

Matter Type:

Adoption, Surrogacy, Care and Special Guardianship

Anthony

August 01, 2024

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Collected on:

Guardianship

Extremely professional , and communication was easy to follow.

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Jim

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This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.

Jim

July 30, 2024

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Collected on:

Fast efficient and friendly service!

The occasions I have used R & A for various purposes have resulted in effective conclusion in the timing and accurate performance of requested support. Hopefully this relationship will continue in any future requirements.

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Kelly

Verified review

This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.

Matter Type:

Separation Agreement

Kelly

July 30, 2024

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Collected on:

Honest & great service

Straightforward, no hassle and nothing hidden. Definitely recommend.

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Leona

Verified review

This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.

Matter Type:

Separation

Leona

July 30, 2024

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Collected on:

Excellent Service

Well sufficient, friendly, knowledgeable and kept me up to date in all the progress. Have already recommended this company to a friend in need.

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Reviews collected from

Frances

Frances

August 07, 2024

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Collected on:

Frances

All staff friendly, helpful and caring. Excellent communication.

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Da

Da

March 12, 2024

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Collected on:

A client

Easy parking and. Helpful staff

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Holly

Holly

March 05, 2024

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Collected on:

Holly

Very helpful and I would say the best lawyers, would recommend if you have been falsely accused, I had been falsely accused of careless driving and walked out with no points and only a fine.

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Ewan

Ewan

September 23, 2023

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Collected on:

Ewan

Very professional people doing a great job. I used them for a house sale and did not regret a single second. The problem with most solicitors is there lack of communication but I can categorically say the these solicitors don't have that issue!!
Cannot recommend highly enough.

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John

John

July 08, 2023

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Collected on:

John

Was dealt with promply and efficiently

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Russel + Aitken (Falkirk + Alloa) Ltd are accredited by

accreditation

About this branch

Description

We offer a wide range of services including helping young adults looking to buy their first home, entrepreneurs setting up business, families going their separate ways and parents planning their retirement. We are here to offer help and advice at the most important and sometimes the most difficult times. Our legal team is here to guide and support you in the right way. Offering a personalised service, transparent costs and no complicated legal jargon, we want to understand your own circumstances to help and advise you in achieving your desired result. Our premises in Falkirk offer modern meeting rooms and ample parking facilities whilst our Alloa office operates from a traditional property close to the Courts and at the heart of the town.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Dispute resolution - civil mediation
    • Libel and Defamation
    • Litigation - Breach of contract
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Domestic violence
    • Drugs offences
    • Fraud
    • Harassment
    • Juvenile
    • Legal aid
    • Murder and Manslaughter
    • Prison law
    • Professional Conduct
    • Regulatory Defence
    • Sexual allegations including Rape and Sexual Assaults
    • Theft
  • Driving offences
    • Appeal driving conviction
    • Careless driving
    • Convicted in absence
    • Dangerous driving
    • Dangerous vehicle conditions
    • Death By Careless Driving
    • Death by dangerous driving
    • Discretionary disqualification
    • Disqualification removal
    • Drink driving
    • Driving Whilst Unfit
    • Driving Without Due Care
    • Driving whilst disqualified
    • Driving without a licence
    • Driving without insurance
    • Drug driving
    • Drunk in charge
    • Early return of driving licence
    • Exceptional Hardship
    • Failing to notify DVLA
    • Failure to furnish identification
    • Failure to provide a blood sample
    • Failure to provide a specimen
    • Goods vehicles - operators licence
    • Goods vehicles - tachograph offences
    • Mobile phone offences
    • New Driver Provisions
    • Notice of intended prosecution
    • Recognition of disqualification
    • Restoration of licence
    • Road rage incidents
    • Serious injury by dangerous driving
    • Signs and signal offences
    • Special Reasons
    • Speeding offences
    • Stopping and reporting
    • Taxi offences
    • Taxi offences - illegally plying for hire
    • Taxi offences - licensing investigations
    • Taxi offences - points and disqualification
    • Totting Up Driving Ban
  • Employment
    • Settlement Agreements
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Change of name
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Divorce Mediation
    • Elderly care
    • Elderly care home fees
    • Family Mediation
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • International Divorce
    • Lasting power of attorney
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Unmarried Couples' Rights
  • Housing & Property
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Residential Conveyancing
    • Second charges
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
  • Money & Tax
    • Inheritance Tax
    • Trusts
  • Notary
    • Notary
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • International
    • Probate
    • Trusts
    • Wills
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