Request a callback

Book an appointment

How Russel + Aitken (Falkirk + Alloa) Ltd Compares

Value for money

This firm - 84%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Russel + Aitken (Falkirk + Alloa) Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Russel + Aitken (Falkirk + Alloa) Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 23%
About Right 76%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 88%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Russel + Aitken (Falkirk + Alloa) Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Russel + Aitken (Falkirk + Alloa) Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 88%
No 12%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 88%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Russel + Aitken (Falkirk + Alloa) Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Russel + Aitken (Falkirk + Alloa) Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 88%
No 12%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Russel + Aitken (Falkirk + Alloa) Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.4/5

Reviews summary

  • Excellent

    57
  • Very Good

    7
  • Average

    3
  • Poor

    1
  • Awful

    9

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Shona

Verified review

This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.

Shona

December 18, 2024

Report to admin

Collected on:

Great servic

Had a first class experience with Andrew who assisted me fully and everything was done quickly yet thoroughly. Highly recommend.

Was this review helpful?

Robert

Verified review

This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.

Robert

December 17, 2024

Report to admin

Collected on:

Very helpful

Would highly recommend. Great in alll aspects of my problem. Very, very professional. 11 out of 10.

Was this review helpful?

Moira

Verified review

This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.

Moira

December 10, 2024

Report to admin

Collected on:

Reassuring and very helpful!

We were unsure about the best way to update our wills and power of attorney.
However, Andrew was patient and helpful, giving us various choices and advice while explaining everything in detail in layman’s terms.
The whole procedure was unhurried and we are now happy to have achieved our goal!

Was this review helpful?

Daniel

Verified review

This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.

Daniel

December 01, 2024

Report to admin

Collected on:

Great service

Everything dealt with quickly and very effectively.

Was this review helpful?

Rhona

Verified review

This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.

Rhona

November 21, 2024

Report to admin

Collected on:

Excellent Service

I found the process straightforward. I was pleased with the outcome.

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.

Anonymous

November 21, 2024

Report to admin

Collected on:

Recent experience

I recently moved my affairs to Russel and Aitken after a very bad experience with Marshall and Wilson in Grangemouth. From the outset I knew how professional they would be. I wanted to update my will and Kerri who was assigned to me did this speedily and efficiently and gave me excellent advice and help. I am so glad that they will now any business i have in the future

Was this review helpful?

Clifford

Verified review

This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.

Matter Type:

Probate

Clifford

November 21, 2024

Report to admin

Collected on:

Excellent Service

I needed assistance with a legal matter which demanded a lot of careful groundwork and the agreement of many parties to bring to completion. Russel + Aitken made it clear what was required at the outset, and worked through the whole procedure with great care. Everyone I dealt with was polite and knowledgeable. They gave me regular updates, and explained everything in terms I could easily understand. Draft documents were accurate. Excellent service throughout!

Was this review helpful?

Tracy

Verified review

This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.

Matter Type:

Wills

Tracy

November 21, 2024

Report to admin

Collected on:

I'm happy to recommend Russell and Aitken solicitors

We recently had our wills updated, and also completed power's of attorney. The service was professional and efficiently completed, start to finish.

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.

Matter Type:

Disputed Probate

Anonymous

October 03, 2024

Report to admin

Collected on:

Very professional and friendly

R&A helped with some family arrangements and were very friendly, taking time to explain everything clearly to my mother. Will use them again.

Was this review helpful?

Alison

Verified review

This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.

Matter Type:

Divorce

Alison

October 03, 2024

Report to admin

Collected on:

Very professional

Russell & aitken have taken care of me while dealing with building situation and divorce proceedings. They were so helpful and friendly nothing was too much trouble. Very professional and wouldn’t hesitate to recommend or use again. Thank you for getting me through a tough few years.

Was this review helpful?

Reviews collected from

Andrea

Andrea

December 13, 2024

Report to admin

Collected on:

Andrea

All staff very approachable and passed on any relevant information quickly and efficiently. Would not hesitate to engage the services of this law firm again if required

Was this review helpful?

Kristy

Kristy

October 01, 2024

Report to admin

Collected on:

Kristy

Very professional. They kept me up to date on their progress, and explained everything to me as we went along. Highly recommend.

Was this review helpful?

Frances

Frances

August 07, 2024

Report to admin

Collected on:

Frances

All staff friendly, helpful and caring. Excellent communication.

Was this review helpful?

Da

Da

March 12, 2024

Report to admin

Collected on:

A client

Easy parking and. Helpful staff

Was this review helpful?

Holly

Holly

March 05, 2024

Report to admin

Collected on:

Holly

Very helpful and I would say the best lawyers, would recommend if you have been falsely accused, I had been falsely accused of careless driving and walked out with no points and only a fine.

Was this review helpful?

Russel + Aitken (Falkirk + Alloa) Ltd are accredited by

accreditation

About this branch

Description

We offer a wide range of services including helping young adults looking to buy their first home, entrepreneurs setting up business, families going their separate ways and parents planning their retirement. We are here to offer help and advice at the most important and sometimes the most difficult times. Our legal team is here to guide and support you in the right way. Offering a personalised service, transparent costs and no complicated legal jargon, we want to understand your own circumstances to help and advise you in achieving your desired result. Our premises in Falkirk offer modern meeting rooms and ample parking facilities whilst our Alloa office operates from a traditional property close to the Courts and at the heart of the town.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Dispute resolution - civil mediation
    • Libel and Defamation
    • Litigation - Breach of contract
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Domestic violence
    • Drugs offences
    • Fraud
    • Harassment
    • Juvenile
    • Legal aid
    • Murder and Manslaughter
    • Prison law
    • Professional Conduct
    • Regulatory Defence
    • Sexual allegations including Rape and Sexual Assaults
    • Theft
  • Driving offences
    • Appeal driving conviction
    • Careless driving
    • Convicted in absence
    • Dangerous driving
    • Dangerous vehicle conditions
    • Death By Careless Driving
    • Death by dangerous driving
    • Discretionary disqualification
    • Disqualification removal
    • Drink driving
    • Driving Whilst Unfit
    • Driving Without Due Care
    • Driving whilst disqualified
    • Driving without a licence
    • Driving without insurance
    • Drug driving
    • Drunk in charge
    • Early return of driving licence
    • Exceptional Hardship
    • Failing to notify DVLA
    • Failure to furnish identification
    • Failure to provide a blood sample
    • Failure to provide a specimen
    • Goods vehicles - operators licence
    • Goods vehicles - tachograph offences
    • Mobile phone offences
    • New Driver Provisions
    • Notice of intended prosecution
    • Recognition of disqualification
    • Restoration of licence
    • Road rage incidents
    • Serious injury by dangerous driving
    • Signs and signal offences
    • Special Reasons
    • Speeding offences
    • Stopping and reporting
    • Taxi offences
    • Taxi offences - illegally plying for hire
    • Taxi offences - licensing investigations
    • Taxi offences - points and disqualification
    • Totting Up Driving Ban
  • Employment
    • Settlement Agreements
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Change of name
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Divorce Mediation
    • Elderly care
    • Elderly care home fees
    • Family Mediation
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • International Divorce
    • Lasting power of attorney
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Unmarried Couples' Rights
  • Housing & Property
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Residential Conveyancing
    • Second charges
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
  • Money & Tax
    • Inheritance Tax
    • Trusts
  • Notary
    • Notary
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • International
    • Probate
    • Trusts
    • Wills
Book an appointment