01259 723201
We offer a wide range of services including helping young adults looking to buy their first home, entrepreneurs setting up business, families going their separate ways and parents planning their retirement. We are here to offer help and advice at the most important and sometimes the most difficult times. Our legal team is here to guide and support you in the right way. Offering a personalised service, transparent costs and no complicated legal jargon, we want to understand your own circumstances to help and advise you in achieving your desired result. Read more...
Russel & Aitken LLP
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Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Russel & Aitken LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Russel & Aitken LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Russel & Aitken LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Russel & Aitken LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Russel & Aitken LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Russel & Aitken LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Russel & Aitken LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Purchase and Sale
John
Collected on:
My brother had a criminal record, including drug cases and when the police summoned him to court we thought he was going to get a massive sentence, luckily Russell and Aitken handled the situation well and made it better
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Verified review
This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.
Clifford
Collected on:
This review is for a different branch.
I needed assistance with a legal matter which demanded a lot of careful groundwork and the agreement of many parties to bring to completion. Russel + Aitken made it clear what was required at the outset, and worked through the whole procedure with great care. Everyone I dealt with was polite and knowledgeable. They gave me regular updates, and explained everything in terms I could easily understand. Draft documents were accurate. Excellent service throughout!
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Verified review
This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.
Matter Type:
Wills
Tracy
Collected on:
This review is for a different branch.
We recently had our wills updated, and also completed power's of attorney. The service was professional and efficiently completed, start to finish.
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Verified review
This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.
Matter Type:
Disputed Probate
Anonymous
Collected on:
This review is for a different branch.
R&A helped with some family arrangements and were very friendly, taking time to explain everything clearly to my mother. Will use them again.
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Verified review
This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.
Matter Type:
Divorce
Alison
Collected on:
This review is for a different branch.
Russell & aitken have taken care of me while dealing with building situation and divorce proceedings. They were so helpful and friendly nothing was too much trouble. Very professional and wouldn’t hesitate to recommend or use again. Thank you for getting me through a tough few years.
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Verified review
This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.
Matter Type:
Wills
Gary
Collected on:
This review is for a different branch.
Faultless and most efficient on getting a will adjusted
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Verified review
This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.
Derrick
Collected on:
This review is for a different branch.
The staff, especially Kerri,who made the process a dream.
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Verified review
This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.
Matter Type:
Wills
Susan
Collected on:
This review is for a different branch.
I can’t fault this service, communications have been open throughout and all questions answered promptly.
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Verified review
This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.
Matter Type:
Probate
Helen C
Collected on:
This review is for a different branch.
Previously, we used the firm in relation to storing the deeds for our house and rewriting our wills.
On this occasion, my husband had died and although all other bank accounts , direct debits etc transferred relatively simply, NS&I insisted that a certificate of confirmation was necessary in order to pay the amount of my husbands premium bonds and any prizes into my account, despite the fact that they already had our marriage certificate, my husbands death certificate and a copy of the will naming me as executor and ole inheritor. Lesley acted on behalf of the firm. She was understanding, efficient and gave clear instructions at each stage about information needed in the paperwork. Any questions I had were answered swiftly by email. All transactions are now complete.
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Verified review
This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.
Anonymous
Collected on:
This review is for a different branch.
Variable depending on commitment of solicitor
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Sandra
Collected on:
They never returned my call.
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ThatElfTorunn
Collected on:
Helpful
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David
Collected on:
Worse than useless, infact i'd go as far as to say they were criminal, they were supposed to be defending me but it seemed they wanted to defend the police and not me.....i sacked them before it went to trial and chose to defend myself.
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Katie
Collected on:
Great family lawyer, they make sure you know what's going on and encourage you to ask questions if unsure, desk staff also are lovely
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Catrina
Collected on:
Very slow to respond to calls ,infact they very rarely call you back if you send an email add yourself in it otherwise they will say they never received it .
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We offer a wide range of services including helping young adults looking to buy their first home, entrepreneurs setting up business, families going their separate ways and parents planning their retirement. We are here to offer help and advice at the most important and sometimes the most difficult times. Our legal team is here to guide and support you in the right way. Offering a personalised service, transparent costs and no complicated legal jargon, we want to understand your own circumstances to help and advise you in achieving your desired result. Our premises in Falkirk offer modern meeting rooms and ample parking facilities whilst our Alloa office operates from a traditional property close to the Courts and at the heart of the town.
