01259 723201
We offer a wide range of services including helping young adults looking to buy their first home, entrepreneurs setting up business, families going their separate ways and parents planning their retirement. We are here to offer help and advice at the most important and sometimes the most difficult times. Our legal team is here to guide and support you in the right way. Offering a personalised service, transparent costs and no complicated legal jargon, we want to understand your own circumstances to help and advise you in achieving your desired result. Read more...
Russel & Aitken LLP
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Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Russel & Aitken LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Russel & Aitken LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Russel & Aitken LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Russel & Aitken LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Russel & Aitken LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Russel & Aitken LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Russel & Aitken LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Purchase and Sale
John
Collected on:
My brother had a criminal record, including drug cases and when the police summoned him to court we thought he was going to get a massive sentence, luckily Russell and Aitken handled the situation well and made it better
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Verified review
This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.
Shona
Collected on:
This review is for a different branch.
Had a first class experience with Andrew who assisted me fully and everything was done quickly yet thoroughly. Highly recommend.
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Verified review
This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.
Robert
Collected on:
This review is for a different branch.
Would highly recommend. Great in alll aspects of my problem. Very, very professional. 11 out of 10.
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Verified review
This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.
Moira
Collected on:
This review is for a different branch.
We were unsure about the best way to update our wills and power of attorney.
However, Andrew was patient and helpful, giving us various choices and advice while explaining everything in detail in layman’s terms.
The whole procedure was unhurried and we are now happy to have achieved our goal!
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Verified review
This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.
Daniel
Collected on:
This review is for a different branch.
Everything dealt with quickly and very effectively.
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Verified review
This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.
Rhona
Collected on:
This review is for a different branch.
I found the process straightforward. I was pleased with the outcome.
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Verified review
This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.
Anonymous
Collected on:
This review is for a different branch.
I recently moved my affairs to Russel and Aitken after a very bad experience with Marshall and Wilson in Grangemouth. From the outset I knew how professional they would be. I wanted to update my will and Kerri who was assigned to me did this speedily and efficiently and gave me excellent advice and help. I am so glad that they will now any business i have in the future
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Verified review
This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.
Matter Type:
Probate
Clifford
Collected on:
This review is for a different branch.
I needed assistance with a legal matter which demanded a lot of careful groundwork and the agreement of many parties to bring to completion. Russel + Aitken made it clear what was required at the outset, and worked through the whole procedure with great care. Everyone I dealt with was polite and knowledgeable. They gave me regular updates, and explained everything in terms I could easily understand. Draft documents were accurate. Excellent service throughout!
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Verified review
This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.
Matter Type:
Wills
Tracy
Collected on:
This review is for a different branch.
We recently had our wills updated, and also completed power's of attorney. The service was professional and efficiently completed, start to finish.
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Verified review
This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.
Matter Type:
Disputed Probate
Anonymous
Collected on:
This review is for a different branch.
R&A helped with some family arrangements and were very friendly, taking time to explain everything clearly to my mother. Will use them again.
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Sandra
Collected on:
They never returned my call.
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ThatElfTorunn
Collected on:
Helpful
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David
Collected on:
Worse than useless, infact i'd go as far as to say they were criminal, they were supposed to be defending me but it seemed they wanted to defend the police and not me.....i sacked them before it went to trial and chose to defend myself.
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Katie
Collected on:
Great family lawyer, they make sure you know what's going on and encourage you to ask questions if unsure, desk staff also are lovely
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Catrina
Collected on:
Very slow to respond to calls ,infact they very rarely call you back if you send an email add yourself in it otherwise they will say they never received it .
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We offer a wide range of services including helping young adults looking to buy their first home, entrepreneurs setting up business, families going their separate ways and parents planning their retirement. We are here to offer help and advice at the most important and sometimes the most difficult times. Our legal team is here to guide and support you in the right way. Offering a personalised service, transparent costs and no complicated legal jargon, we want to understand your own circumstances to help and advise you in achieving your desired result. Our premises in Falkirk offer modern meeting rooms and ample parking facilities whilst our Alloa office operates from a traditional property close to the Courts and at the heart of the town.
