Request a callback

Book an appointment

How Russel & Aitken LLP Compares

Value for money

!

Limited data.

This firm - 85%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Russel & Aitken LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Russel & Aitken LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 89%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Russel & Aitken LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Russel & Aitken LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 89%
No 11%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 89%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Russel & Aitken LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Russel & Aitken LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 89%
No 11%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Russel & Aitken LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.4/5

Reviews summary

  • Excellent

    64
  • Very Good

    7
  • Average

    3
  • Poor

    1
  • Awful

    9

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
John

Matter Type:

Purchase and Sale

John

February 12, 2017

Report to admin

Collected on:

great stuff

My brother had a criminal record, including drug cases and when the police summoned him to court we thought he was going to get a massive sentence, luckily Russell and Aitken handled the situation well and made it better

Was this review helpful?

Ashlea

Verified review

This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.

Ashlea

February 20, 2025

Report to admin

Collected on:

Very friendly staff

Staff were very friendly and knowledgeable. We were kept up to date throughout the entire process. Although we had no contact with the actual lawyer, Gemma was lovely and I would highly recommend.

Was this review helpful?

Sarah

Verified review

This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.

Sarah

February 19, 2025

Report to admin

Collected on:

Have used before and would recommend

Used Russel + Aitken to purchase our flat and have now used them again to sell it.

Was this review helpful?

Mark

Verified review

This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.

Matter Type:

Residential Conveyancing

Mark

February 18, 2025

Report to admin

Collected on:

everything as expected !

Completely satisfied with the selling and buying of a new house using the solicitors at Russel & Aitken.

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.

Anonymous

February 15, 2025

Report to admin

Collected on:

Excellent service.

The knowledge and honesty of the solicitors was a breath of fresh air, and helped guide me through a very tricky situation.
They gave me my confidence back to move forward.

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.

Anonymous

February 11, 2025

Report to admin

Collected on:

Divorce

When I really needed help and advice I found it at Russel and Aitken.
From handling my separation ,sorting out my will ,helping me buy my new home to sorting out my divorce I don’t think I could have done it without them .

Was this review helpful?

Mary

Verified review

This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.

Mary

January 11, 2025

Report to admin

Collected on:

Thank you

From our first meeting to the last Mr Bonnar was professional and understanding of the situation. Outcome was what we hoped for.

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.

Matter Type:

Wills

Anonymous

December 24, 2024

Report to admin

Collected on:

Wills

Found the lawyer very easy to talk to and very informed

Was this review helpful?

Shona

Verified review

This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.

Shona

December 18, 2024

Report to admin

Collected on:

Great servic

Had a first class experience with Andrew who assisted me fully and everything was done quickly yet thoroughly. Highly recommend.

Was this review helpful?

Robert

Verified review

This review has been left by a verified client who used Russel + Aitken (Falkirk + Alloa) Ltd.

Robert

December 17, 2024

Report to admin

Collected on:

Very helpful

Would highly recommend. Great in alll aspects of my problem. Very, very professional. 11 out of 10.

Was this review helpful?

Reviews collected from

Sandra

Sandra

September 05, 2023

Report to admin

Collected on:

Sandra

They never returned my call.

Was this review helpful?

ThatElfTorunn

ThatElfTorunn

April 10, 2023

Report to admin

Collected on:

ThatElfTorunn

Helpful

Was this review helpful?

David

David

August 31, 2022

Report to admin

Collected on:

David

Worse than useless, infact i'd go as far as to say they were criminal, they were supposed to be defending me but it seemed they wanted to defend the police and not me.....i sacked them before it went to trial and chose to defend myself.

Was this review helpful?

Katie

Katie

June 23, 2022

Report to admin

Collected on:

Katie

Great family lawyer, they make sure you know what's going on and encourage you to ask questions if unsure, desk staff also are lovely

Was this review helpful?

Catrina

Catrina

April 05, 2022

Report to admin

Collected on:

Catrina

Very slow to respond to calls ,infact they very rarely call you back if you send an email add yourself in it otherwise they will say they never received it .

Was this review helpful?

Russel & Aitken LLP are accredited by

accreditation

About this branch

Description

We offer a wide range of services including helping young adults looking to buy their first home, entrepreneurs setting up business, families going their separate ways and parents planning their retirement. We are here to offer help and advice at the most important and sometimes the most difficult times. Our legal team is here to guide and support you in the right way. Offering a personalised service, transparent costs and no complicated legal jargon, we want to understand your own circumstances to help and advise you in achieving your desired result. Our premises in Falkirk offer modern meeting rooms and ample parking facilities whilst our Alloa office operates from a traditional property close to the Courts and at the heart of the town.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Dispute resolution - civil mediation
    • Libel and Defamation
    • Litigation - Breach of contract
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Domestic violence
    • Drugs offences
    • Fraud
    • Harassment
    • Juvenile
    • Legal aid
    • Murder and Manslaughter
    • Prison law
    • Professional Conduct
    • Regulatory Defence
    • Sexual allegations including Rape and Sexual Assaults
    • Theft
  • Driving offences
    • Appeal driving conviction
    • Careless driving
    • Convicted in absence
    • Dangerous driving
    • Dangerous vehicle conditions
    • Death By Careless Driving
    • Death by dangerous driving
    • Discretionary disqualification
    • Disqualification removal
    • Drink driving
    • Driving Whilst Unfit
    • Driving Without Due Care
    • Driving whilst disqualified
    • Driving without a licence
    • Driving without insurance
    • Drug driving
    • Drunk in charge
    • Early return of driving licence
    • Exceptional Hardship
    • Failing to notify DVLA
    • Failure to furnish identification
    • Failure to provide a blood sample
    • Failure to provide a specimen
    • Goods vehicles - operators licence
    • Goods vehicles - tachograph offences
    • Mobile phone offences
    • New Driver Provisions
    • Notice of intended prosecution
    • Recognition of disqualification
    • Restoration of licence
    • Road rage incidents
    • Serious injury by dangerous driving
    • Signs and signal offences
    • Special Reasons
    • Speeding offences
    • Stopping and reporting
    • Taxi offences
    • Taxi offences - illegally plying for hire
    • Taxi offences - licensing investigations
    • Taxi offences - points and disqualification
    • Totting Up Driving Ban
  • Employment
    • Settlement Agreements
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Change of name
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Divorce Mediation
    • Elderly care
    • Elderly care home fees
    • Family Mediation
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • International Divorce
    • Lasting power of attorney
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Unmarried Couples' Rights
  • Housing & Property
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Residential Conveyancing
    • Second charges
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
  • Money & Tax
    • Inheritance Tax
    • Trusts
  • Notary
    • Notary
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • International
    • Probate
    • Trusts
    • Wills
Book an appointment