Matter Type:
Remortgaging
Danny
Collected on:
Excellent communication
Philipa gave great service and communication throughout our case, could not fault anything and would recommend using Gorvins.
Was this review helpful?
Gorvins Residential Llp
01619305151
- Address
- ST6 4BF
- 01619305151
- www.gorvinsresidential.com
View map
How Gorvins Residential Llp Compares
Value for money
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Gorvins Residential Llp on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Gorvins Residential Llp. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Gorvins Residential Llp and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Gorvins Residential Llp performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Gorvins Residential Llp and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Gorvins Residential Llp compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
Rankings by area of expertise
The rankings below show the areas of expertise that Gorvins Residential Llp offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Become Verified
Gorvins Residential Llp only have 106 reviews listed here
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Top Rated Law Firms - Highly Recommended and Recently Used By Clients Like You
Review Sources
Client Reviews
Reviews summary
-
Excellent
-
Very Good
-
Average
-
Poor
-
Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Emma
Collected on:
Excellent service
Eleanor has kept me up to date with the process of my new home purchase and and kept it stress free thank you for everything regards Emma
Was this review helpful?
Matter Type:
Residential Conveyancing
Julie
Collected on:
Beyond frustrating experience.
This review is for a different branch.
Beyond frustrating experience. I would not recommend them. They ignore you until the very last minute when they wake up and start asking for documents they missed. Their app serves no purpose and not updated by them so you never truly know where things are at. Exchange of contracts and completion date had to be the same day, and was postponed because of their incompetence and lack of care. We had to chase so many times and what is worse is that we NEVER throughout this whole process spoke with our surveyor - she never picked up the phone or called us back. We had the estate agent calling us in panic because neither them or the other party's surveyor could get hold of her. She totally oversaw the fact that part of our deposit was coming from abroad (although she had this info for MONTHS) and the day before supposed exchange of contracts she was asking us paperwork and identity checks for our family abroad - causing incredible stress. I also need to highlight the fact that none of our questions or concerns were ever answered. Absolutely frustrating through and through, I think they are just taking too many clients in and they do everything last minute because they have no choice.
Was this review helpful?
Monika
Collected on:
Worst solicitors in UK
This review is for a different branch.
The worst solicitors in UK, we are in the process of buying a house, second time ! The first time we was told it was the sellers fault only to find out it was their fault for taking to long - 6months. We went with them the second time after a false claim the search fees will be free, had two different people confirming this and yet still when we are I’m ow on our 4month of waiting they decided we have to pay the search fees, which also has increase more than 20%. Further more we signed our contract 3 weeks ago and was told that another search needs to be done on mining, seriously though this was meant to be done first! Can’t wait until we complete , if we even complete the sale. I will write reviews on every platform I find so people are aware what a terrible company this is !
Was this review helpful?
Donna
Collected on:
Gave wrong completion figures TWICE
This review is for a different branch.
I was recommended Gorvins to deal with our remortgage of our property from my mortgage broker/
They was swift with their responses and the process moved at a timely manner.
However on the day of completion i had still not received an updated completion statement showing the correct amounts of borrowing.
Eventually this was received and i agreed to complete based upon a overpayment figure being paid to myself once funds were received so i could consolidate debts.( after all this was the purpose of the remortgage)
Cut to the chase the figures on the completion statement were wrongly provided to me meaning the figure i received was less than i had agreed to.
When i went back to the solicitor to query this she advised that this amount would be coming from the new mortgage company direct after completion.
When i spoke to the mortgage broker they advised that there was no further funds being released to me and it was infact Gorvins completion statement that was wrong. not something you expect from a solicitors that are being paid in excess of £1000.
So not only did Gorvins advise me of the wrong figures on the completion statement, they also further advised me incorrectly that it was coming from the mortgage company direct.
I have since sent this complaint to the Partner at Gorvins who offered me reimbursement of the £24 TT fee. Which is a complete insult being that the amount i am down is over 10 times that amount.
Gorvins made sure their fee was taken correctly BTW!!!!!
Was this review helpful?
pragya
Collected on:
Very slow
This review is for a different branch.
I used to chase them but never got timely reply or even an update of what is going on. I had to extend my rental for a month due to their delay and non responsive services.
Was this review helpful?
Matter Type:
Purchase and Sale
Peng
Collected on:
absolutely terribe, my purchase was dragged for almost a year
This review is for a different branch.
I am afraid the service I got is absolutely not satisfactory. We agreed a price at the beginning and confirmed with email. But later I was charged more, I emailed Rob, the team leader, but did not recieve any reply. The purchase was dragged on for almost a year. I have to wait for weeks before Maisie, the solicitor, replied every email. Maisie also tended to ignore my request. I asked a change of solicitor later, so for three months, Natasha was my contact. But there was no progress at all, every time I was told they would contact the seller and update me. After a few month, without any notice, Natasha stopped answering my email and Maisie came back although I requested that she should be removed from my case since she did not reply my email. I had to contact the estate agent and seller myself and tried to push the purchase. The purchase was dragged on forever and I found it was really difficult to get anything from them. I requested documents and emailed with my questions, all of them ignored. Only later, Maisie was on holiday and someone else stepped in, these questions were answered. I emailed Rob the team leader about my disappoitment again, but received no reply. So if you want to drag your purchase for a year, be ignored and charged more than agreed, choose them.
Was this review helpful?
Major
Collected on:
The worst experience of my life it has put me off for good AVOID
This review is for a different branch.
PLEASE READ I was recommend this company via Simply Lending Solutions Limited from the start I had a bad feeling however because they came recommend I trusted them after nearly 3 months 4 different people and over £1000 spent they sent me an app from another company requesting my entire families banking details. When I questioned them why at the stage of sending my contracts saying I was legally obliged to buy the property and I was worried it was a possibly not genuine they made it impossible to contine for example asking for my parents bank statements and proof of their address signed by a solicitor (even though they were not buying the property) then ceased contact so I'm thousands down with no property at the end PLEASE AVOID
Was this review helpful?
Josh
Collected on:
Really poor
This review is for a different branch.
Really poor service from these, waiting weeks at a time for replies, with the estate agents sending several requests for updates also. Shocking communication from gorvins. I'm months into a straight forward no chain purchase with no sign of resolution any time soon.
Was this review helpful?
Pirusska
Collected on:
No feedback at all
This review is for a different branch.
The only communication from them was to receive documents over their app. Our solicitor Danielle refused to answer simple questions made over email and was never available over the phone. We felt completely left out and lost. This is the worst customer experience I ever had
Was this review helpful?
About this branch
Regulated by
