Matter Type:
Residential Conveyancing
Sophie
Collected on:
Frustrated
Unfortunately my experience with Hand Morgan and Owen isn't a good one. This was my first time buying a house and when I spoke to them originally, they were really helpful and answered some questions I had as it was my first time through the process. My dad had a bad experience with them a while back, but because they were helpful I decided to give them the benefit of the doubt. However, from that point, it went down hill from there.
I had to chase for replies back and felt like I wasn't being understood. In the end had to pull out of the house sale due to issues, but I had a patronising email back from the solicitor, trying to explain something to me which wasn't what I was asking.
After pulling out of the sale, i've been hit with a massive bill, which is nearly 70% of what my original quote was for the full completion of the sale, and I only dropped out just over a month after starting the process. I just don't feel this whole thing was dealt with properly, and i've had to pay for it.
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