Limited data.
Excellent does not necessarily mean âcheapâ. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Thompsons Solicitors LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thompsons Solicitors LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a âReviewSolicitors scoreâ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompsons Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Thompsons Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either âYesâ or âNoâ.
The above score is a simple percentage representation of the total amount of clients who selected the âYesâ option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompsons Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Thompsons Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either âYesâ or âNoâ.
The above score is a simple percentage representation of the total amount of clients who selected the âYesâ option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
John
Collected on:
After an injury at work my unite union advised me to contact thompsons Solicitors although my case is still proceeding I wanted to say how helpful I have found the Solicitors especially Shereen Mania Ali who has been working with every step of the way
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Suzanne
Collected on:
Thompsons was quick to get in touch with me and was very helpful in getting my claim settled
I would definitely recommend this company to anyone needing to file a personal injury claim
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Gary
Collected on:
Very helpfull and understanding easy to speak with ,sorted my claim out very quick and the service with my correspondence was first class Mrs sharpen manla Ali đ
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Diane
Collected on:
I phoned Thompson today to put in a personal injury claim for an accident at work. A lovely lady called Jessica went through everything with me. She was very professional but full of empathy aswell. She made me feel calm and relaxed in what is a very stressful experience to deal with. Jessica has forwarded all the relevant details so thank you and hopefully this matter will be resolved efficiently and professionally
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David
Collected on:
I have used Thompsons on a number of occasions and every time I have found them to be very diligent. This latest case was quite complicated but they handled it very methodically and whatâs more, took the time to guide me through it step by step.
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tracie
Collected on:
I was told they would take on our personal injury case, only to have 6 different advisors deal with it, until eventually, they turned the case down, after 18months of time wasted, it was a case of an 80 year old lady, who in fairness doesn't have time to waste.
Terrible service no call backs or emails .
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Richard
Collected on:
Thompsons Solicitor's kept me well informed from the first day of my claim. They continued to inform me at every stage of the process. And have always been there to answer any queries I've had along the way.
Should anybody need this kind of assistance, I would recommend Thompson Solicitor's.
I can't thank Gary Evans and his team enough, for the outcome and great result.
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Matter Type:
Accident At Work
Madeleine
Collected on:
I have had a really good experience, Iâve been kept up to date with my case and given very good advice and a very favourable outcome.
Very professional and was able to communicate with my solicitor even during the covid pandemic. I highly recommend Thomsonâs solicitors.
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Jackie
Collected on:
I spoke to a lady today called Linda Murray regarding an accident I had at work. I found Lina to be very eloquent explaining things to me clearly s that I understood . Linda was also very polite and friendly.
Regards Jackie Tinmouth
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Matter Type:
Car Accident
Naif
Collected on:
My workers union advised me to deal with Thomson solicitors after I was involved in a non-fault automobile accident on March 10, 2021. So I followed my tread union's suggestion and now I'm kicking myself for doing so!
This company is unprofessional, rude, and a complete time waster, and if they don't like you for asserting your right to do things, your case will be delayed.
My problem began shortly after I submitted the claim form, as I waited weeks for a call from Mr Jordan Battison, and when he did, they assigned my case to a new beginner who missed a few details and made me wait over a month for my physio appointment.
I called to change my case worker after learning that the new starter had missed my physio appointment, and Jordan Battison and his supervisor, Sarah Lelliott, basically wanted me to feel awful for not giving the new starter an opportunity!
Jordan Battison's customer service is really poor, based on my experience dealing with him, as he once shouted at me for trying to phone him for an update!
Sophie Thomson took over my case and was really nice, however she had a hard time keeping me up to date because she never contacted and every time I called she had an update for me that had just received this morning!
This firm is not one I would suggest to anyone.
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