Patryk
Collected on:
Unfortunately can’t give a zero stars
This review is for a different branch.
I would give zero stars if that were possible. The communication throughout this process has been absolutely appalling — in fact, I would go as far as to say there has been no communication at all. I’ve had to relentlessly chase my solicitor, Aleks Zeglicki, for updates, yet he repeatedly ignores my calls, fails to return messages, and only responds to emails after being pressured multiple times. The customer support team has been equally useless, offering no real assistance whatsoever.
This complete lack of responsiveness is beyond frustrating — it’s irresponsible and unacceptable. Because of these constant delays, I’m now facing the risk of incurring unnecessary stamp duty costs, despite the fact that the sale could have easily been finalized before the end of February. This entire experience has been incredibly stressful, and I’m extremely disappointed with how poorly this has been handled.
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