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How Thatcher + Hallam Solicitors Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Thatcher + Hallam Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thatcher + Hallam Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 2%
About Right 96%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thatcher + Hallam Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Thatcher + Hallam Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thatcher + Hallam Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Thatcher + Hallam Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Thatcher + Hallam Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    489
  • Very Good

    28
  • Average

    1
  • Poor

    2
  • Awful

    4

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Jane

Verified review

This review has been left by a verified client who used Thatcher + Hallam LLP.

Matter Type:

Residential Conveyancing

Jane

January 13, 2025

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Collected on:

Superb service

Why can't all conveyancers be like Caroline Polder and the team in Frome?!! I was kept informed throughout my sale and purchase and was given sensible first class advice at every stage. Everyone in office was friendly and never made me feel like I was being a nuisance. I can't thank everyone enough for taking away much of the stress of my conveyancingl. A real pleasure to deal with!

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Clive

Verified review

This review has been left by a verified client who used Thatcher + Hallam LLP.

Matter Type:

Wills

Clive

December 12, 2024

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Collected on:

Satisfaction

I had an occasion to visit Ames Kent in Frome to discuss a personal matter. I was treated with respect and courtesy by the person on reception. My appointment with Katherine Oakes was exceptional very helpful and professional. Thank you.

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Roger

Verified review

This review has been left by a verified client who used Thatcher + Hallam LLP.

Matter Type:

Wills

Roger

December 11, 2024

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Collected on:

Good All Round Service

We needed to alter our existing Wills and chose Ames Kent because they are local. The advice and service we received was clear and accurate and the staff pleasant and easy to deal with. Good value for money and we would recommend them to anybody.

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Simon

Verified review

This review has been left by a verified client who used Thatcher + Hallam LLP.

Matter Type:

Probate

Simon

November 29, 2024

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Collected on:

Probate

Excellent service and very good value compared to other solicitors. Very efficient service. Probate completed in 4 weeks.

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Mary

Verified review

This review has been left by a verified client who used Thatcher + Hallam LLP.

Matter Type:

Residential Conveyancing

Mary

November 26, 2024

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Collected on:

selling my house after 2 years of anxiety

Caroline was completely focussed on the task. Totally different from a previous experience with a different firm of solicitors two years ago. Conveyancing is clearly her expertise.

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Maggie

Verified review

This review has been left by a verified client who used Thatcher + Hallam LLP.

Matter Type:

Wills

Maggie

November 18, 2024

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Collected on:

Will

My experience of revising my Will was clear and easy. I appreciated the advice and notes to be added to the Will so that my wishes are followed as I would like. The staff are all friendly and helpful.

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Geoff

Verified review

This review has been left by a verified client who used Thatcher + Hallam LLP.

Matter Type:

Probate

Geoff

November 18, 2024

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Collected on:

Probate

The prompt work in the case of probate relieved us all of the work during a time of grieving.

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Debbie and Sophie

Verified review

This review has been left by a verified client who used Thatcher + Hallam LLP.

Matter Type:

Residential Conveyancing

Debbie and Sophie

November 12, 2024

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Collected on:

Caroline and Sharon made us feel welcomed. Service was great.

Great service and reliable. Caroline and Sharon were really helpful. They do things fast. Our experience with them was positive.

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Helena

Matter Type:

Residential Conveyancing

Helena

November 09, 2024

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Collected on:

Outstanding solicitors

From the get go I knew myself to be in trustworthy and experienced hands, Caroline went above and beyond throughout the at times rocky process of selling my house. I could not have wished for a more professional and kind solicitor throughout this process and would recommend her and Ames and Kent to anyone looking for a first class service. Thank you

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Lynda

Verified review

This review has been left by a verified client who used Thatcher + Hallam LLP.

Matter Type:

Wills

Lynda

November 08, 2024

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Collected on:

Will Writing

An excellent approach to legal matters and extremely professional. Explained the legal words to a layman or (laywoman) in my case!

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Reviews collected from

Nina

Nina

February 18, 2023

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Collected on:

Nina

Staff friendly, discreet and efficient. Quick to reply to any questions with clear and easy to understand follow up.

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Johnwoodcock85

Johnwoodcock85

September 18, 2022

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Johnwoodcock85

Don't know, didn't have to use them. However, they were, friendly, professional and efficient.

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Claire

Matter Type:

Residential Conveyancing

Claire

May 10, 2022

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Claire

Hayley helped me navigate my house sale and purchase with terrific humour and efficiency.

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sophie

Matter Type:

Residential Conveyancing

sophie

April 12, 2022

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Collected on:

sophie

This is the second time I’ve used Thatcher & Hallam for a house purchase and I couldn’t recommend them any more. Laura was kind, communicative and professional throughout, no mean feat considering it was a hectic period racing to the stamp duty deadline. She kept a calm head and got it sorted with over a week to spare - a huge relief! 5 stars - and thank you.

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Tyler

Matter Type:

Residential Conveyancing

Tyler

April 11, 2022

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Collected on:

Tyler

I’ve used thatcher and Hallam twice now. Hayley helped us when purchasing my house and also when selling my house. Both times the service has been brilliant. Super fast and easy to communicate with but also very informative.
Really happy with the decision to use thatcher and Hallam it made a big task a lot more manageable.

Thank you Hayley

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Thatcher + Hallam Solicitors are accredited by

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About this branch

Description

We are a full service Law Firm for Wills + Probate, Family Law + Divorce, Conveyancing + Residential Property, Personal Injury + Medical Negligence and much more. We are a modern full service law firm, providing quality advice since 1770. We are proud to provide a friendly, efficient service with transparent and competitive pricing in a way that suits you, through face to face appointments, video appointments, via telephone, email and home visits. We provide legal aid funding within our family law department, and 'No win, no fee' funding within our Personal Injury and Medical Negligence departments. To find out more, visit our website or contact us by telephone, email or through our website to find out more or arrange an appointment. Call today: 01761 414646 Enquire online: www.th-law.co.uk Email us: enquiries@th-law.co.uk See us in person: Thatcher + Hallam, Island House, Midsomer Norton, BA3 2HJ.

Regulated by

Solicitors Regulation Authority

Legal services

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