Matter Type:
Divorce
Karen
Collected on:
Terrible result, complaint to Ombudsman resulted in Parry Carver reducing their bill, and for separate issues the ICO had to explain their data protection responsibilities!
My divorce was stressful and unnecessarily prolonged, and unfortunately struggling to get responses or progress from my own solicitor was a major factor. The concentration became a battle of words between the two waring firms,which my solicitor took personally,and the original proposal of an agreed 50/50 division of funds, the whole aim of the instruction, was lost in that battle. My settlement was hugely disappointing,falling far short of the original agreed fifty percent. The way I was handled warranted a referral to the Legal Ombudsman,who recommended that the firm reduce their final bill.In addition they received a reprimand from the Information Commissioners Office for incorrect statements made to me. These together are a strong indication of the quality of service I received.I am unable to recommend this firm. I should also have gone to the SRA, but there are only so many battles you can withstand.
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