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How RLE Law Compares

Value for money

This firm - 91%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of RLE Law on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using RLE Law. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 7%
About Right 92%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 93%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used RLE Law and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how RLE Law performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 93%
No 7%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 93%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used RLE Law and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how RLE Law compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 93%
No 7%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that RLE Law offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    199
  • Very Good

    22
  • Average

    1
  • Poor

    3
  • Awful

    11

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Rhi

Verified review

This review has been left by a verified client who used RLE Law.

Rhi

November 05, 2024

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Exceptional Team

I have experienced both the Family and Conveyancing departments of RLE Law and I must say, they're a fantastic firm. When I discovered RLE Law, it was my first experience with seeking legal representation. I have been back twice since and would easily choose them again. They are efficient, reliable and always willing to support in the best way possible. Thank you

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Ceri

Ceri

August 21, 2024

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Thank you

I contacted RLE Law to produce my Will. I was very happy with the service provided. Jessica provided clear answers to any queries or changes required throughout the process. The level of communication that I received throughout was good and I would recommend RLE Law to anyone looking for this service.

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Linda

Linda

August 15, 2024

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Amazing advice and service

From the first phone call to RLE Law in Bridgend to the end of service required. It was friendly, knowledgeable, everything was explained in detail on a personal level. The staff from receptionists to the solicitor were amazing. Thank you for a great service and value for money.

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Anonymous

Anonymous

August 07, 2024

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Wills

Return calls in good time. Be more accurate and check documentation before issuing them.

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Anonymous

Anonymous

July 31, 2024

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My Will

As my parents had used RLE Law I had no hesitation in doing the same. Excellent service at a competitive rateI would highly recommend for all legal requirements.

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Debbie

Debbie

July 02, 2024

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Probate of Husban Letter of Administration

Very happy with the whole process, very professional while at the same time explained in simple terms I could understand. Did everything with my husbands probate, all I had to was sign. Already recommended my mother to do her Will with Emma, and Power of Attorney, once that is done, I will then stay with RLE Law to do my Will.

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Gail

Gail

June 18, 2024

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Friendly service but slow

I was disappointed my new Will took two months, especially as it was a few minor changes to my existing Will with RLE Law. I also had to chase it after a month to be asked if I had received the draft - which I hadn't. Meanwhile, I had emailed a senior partner about the delay and again I was disappointed not to receive an acknowledgement at least.

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Anonymous

Anonymous

June 11, 2024

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Update my Will

Efficient and completed to expectations

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Anonymous

Anonymous

June 05, 2024

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Change of Will

Communication was good. Time taken was good. Lawyer was very good, also the secretary in the office was very helpful.

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Anonymous

Anonymous

May 23, 2024

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Making a Will

I have dealt with RLE Law on a number of occasions in relation to making my Will. Straightforward process handled well. Thank you. We will be in touch in the future.

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Reviews collected from

Lyn

Lyn

March 20, 2024

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Lyn

Can't even begin to express my complete disappointment with this company. They are dreadful. Avoid at all cost. Apart from the fact that they sent very sensitive personal information of mine to a third party email address on at least 3 occasions they were painfully slow & professionally negligent on all levels. I complained & was ignored. I really would avoid.

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Chris

Chris

March 18, 2024

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Chris

Not very helpful.

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Richard

Richard

February 11, 2024

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Richard

Absolutely rubbish. 2 years since we purchased land and still ongoing. They are now trying to charge us extra as costs have gone up since they priced their so called services. Not happening. Still waiting to gain the final documents. Lol. What a joke!!!

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Cj

Cj

February 10, 2024

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A client

Really pleased with the overall service I have had from Victoria Jones from the family department been very supportive throughout my case and very professional would highly recommend thank you so much

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Karen

Karen

December 23, 2023

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Karen

Regularly use this solicitor for my legal tasks. Always pleasant and professional staff

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About this branch

Description

We recognise that people are at the heart of our business. We are committed to the training and development of all of our staff, as a critical element in the delivery of quality legal services to our clients. We recognise that our clients demand efficient and well-trained legal teams to deliver the correct solutions.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Freehold Enfranchisement
    • Housing Associations
    • Investment and buy to let properties
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Purchase and Sale
    • Remortgaging
    • Residential Conveyancing
    • Right of First Refusal
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills
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