Humera
Collected on:
House sale
This review is for a different branch.
I have been a client for 20 years now. Always prompt and efficient. Respond to emails/calls quickly. I was happy with the service provided.
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Buchanan Dickson Frame
01505 690289
- Address
- PA11 3AF
- 01505 690289
- www.bdflaw.co.uk
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How Buchanan Dickson Frame Compares
Value for money
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Buchanan Dickson Frame on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Buchanan Dickson Frame. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Buchanan Dickson Frame and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Buchanan Dickson Frame performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Buchanan Dickson Frame and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Buchanan Dickson Frame compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Buchanan Dickson Frame offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
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Client Reviews
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Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Margaret
Collected on:
Estate
This review is for a different branch.
Excellent professional and quick service from Alan and Karen who were helpful compassionate friendly and made the whole experience easy
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Anne
Collected on:
Fantastic Experience
This review is for a different branch.
After contacting several law firms, I chose to engage the services of Buchanan Dickson Frame. I found Karen MacDonald very helpful and willing to answer my questions regarding my late mother's estate.
Karen proved to be a very professional, competent and personable paralegal. She obtained all the information she needed at our first meeting and kept me well informed throughout the process. She promptly replied to emails and disbursed the funds as soon as the firm received them.
I would certainly use Karen for future business and highly recommend her to others.
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Ann
Collected on:
Excellent service
This review is for a different branch.
BDF were excellent throughout the sale of my house, my mums and the purchase of our new house. All 3 went through around the same time and smoothly too.
We have also used BDF in the past for the purchase and wind down of our business along with various other transactions and have complete confidence in the advice and service they provide.
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Matter Type:
Wills
ali
Collected on:
Best lawyer ever!
This review is for a different branch.
The best lawyer i have ever met, Allan. If you have straight forward matters where you ask no questions and don't get to express yourself well, just come in for a straight forward request, pay and then leave then do not go to Buchanan Dickson Frame.
If you want to discuss your matters in a friendly, well informed and understanding environment where your wishes are well understood and your needs as a client are met and to speak to someone who really cares about the person and not just the money then Buchanan Dickson Frame is right for you.
I genuinely cannot see why anyone would be dissatisfied with the company (and more specifically allan) in a million years. I would be forever grateful to them for helping me out of my problems and i will never want to change my lawyer no matter what.
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Matter Type:
Residential Conveyancing
Anonymous
Collected on:
Our first home
This review is for a different branch.
My wife and I used Allan Hutton of Buchanan Dickson Frame to buy our first home. We found him very knowledgeable of the local housing market which benefited us as first time buyers enormously.
During the process he kept us in the loop of all developments and answered our constant phone-calls regularly. Thanks Allan!
We recommend him if your planning on buying a home, that's us now two weeks in our first house and we couldn't be happier.
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Matter Type:
Purchase and Sale
Euan
Collected on:
An unbelievably poor experience, framed by terrible communication and guidance.
This review is for a different branch.
We had a miserable experience using Buchanan Dickson Frame last year. Communication with David Frame was slow and one sided - I would frequently wait days before receiving a reply. David then took 2 weeks leave in the middle of the acceptance of our final offer, without informing us.
2 weeks before our move in date, David told us we had to move it forward at least a week. We were furious, as we had paid for arrangements for moving that day. Unbelievably, with one week to go, David again went on leave. We were reassigned to Aisha Hussain, who wasn’t brought up to speed with the details of our case. Despite assurances by Aisha, our move-in date was moved forward again several times, meaning further cost on our end to reschedule services.
Dealing with Buchanan Dickson Frame was the worst experience I've ever had with so called professionals in my life. Learn from our mistake, choose a quality solicitor who will value your custom and stay far away from Buchanan Dickson Frame.
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