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How Hains & Lewis Limited Compares

Value for money

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Hains & Lewis Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Hains & Lewis Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 6%
Overpriced 9%
About Right 83%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Hains & Lewis Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Hains & Lewis Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Hains & Lewis Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Hains & Lewis Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Hains & Lewis Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    121
  • Very Good

    5
  • Average

    1
  • Poor

    3
  • Awful

    1

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Gwyn

Verified review

This review has been left by a verified client who used Hains & Lewis Limited.

Matter Type:

Residential Conveyancing

Gwyn

November 21, 2024

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Collected on:

House sale

Great communication and nothing too much trouble.
Many thanks Finella

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Judith

Matter Type:

Children

Judith

October 11, 2024

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Collected on:

Extremely disappointing service

My family has been badly let down by the Firm. We were not adequately advised of the risks and consequences involved in a sensitive matter involving an infant, which led to all kinds of problems. An investigator at the Legal Ombudsman deemed that the service we received was not reasonable in several aspects, and recommended that the Firm refund a percentage of our fees and pay some compensation for distress caused. The Firm agreed to do this, but we have never received an apology.

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Michaela

Verified review

This review has been left by a verified client who used Hains & Lewis Limited.

Michaela

September 12, 2024

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Collected on:

Sale of property

Have been with this solicitor for many years but feel that communication was very disappointing

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V Jarvis

Verified review

This review has been left by a verified client who used Hains & Lewis Limited.

V Jarvis

August 27, 2024

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Collected on:

Consumer Rights Duspute

Great service from Haines & Lewis. Ben Tuck supported us through an extremely stressful dispute over the past two years. He is very professional yet friendly and approachable.
Highly recommended.

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John  Lupton

Verified review

This review has been left by a verified client who used Hains & Lewis Limited.

John Lupton

August 22, 2024

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Collected on:

From start to finish .

From beginning to end, it was a pleasure dealing with Eloise and Lucy.
The purchase of a property is often fraught with issues and timings, but this was a seamless procedure which was down in no small measure to their attention and professionalism.
I have enjoyed doing business with the Firm in the past and will continue in the future.

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Martin

Verified review

This review has been left by a verified client who used Hains & Lewis Limited.

Martin

August 18, 2024

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Collected on:

Great service

Brilliant from beginning to end, highly professional

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Jerome davies

Verified review

This review has been left by a verified client who used Hains & Lewis Limited.

Jerome davies

August 15, 2024

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Collected on:

Insurance case

My experience of Haynes and Lewis solicitors specifically Ben Tuck has been excellent. Ben has kept me informed throughout the process and has helped me when I’ve needed it. I’ve come to a satisfactory conclusion and cannot thank them enough, everyone involved. They’d have been there for me if I’d have wished to pursue further and cannot thank them enough. I will gladly use this firm in the future.

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Rosemary

Verified review

This review has been left by a verified client who used Hains & Lewis Limited.

Rosemary

August 14, 2024

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Collected on:

Haines and. Lewis

Helpful, supportive and good communication

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Jadie Edwards

Verified review

This review has been left by a verified client who used Hains & Lewis Limited.

Jadie Edwards

August 14, 2024

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Collected on:

successful solicitor

I’m happy to have been appointed Ben for my legal dispute! He has been positive, supportive and very knowledgeable through this entire process! I’ve personally gained so much support and knowledge along the way thanks to Ben. And I would like to simply say Thank you for everything and helping me strive through which resulted successfully. Thank you!

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Angela

Angela

August 03, 2024

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Collected on:

Fantastic Service!

Great Service.Fenella was friendly and approachable and very professional.We were very happy with our service and would highly recommend !

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Hains & Lewis Limited are accredited by

accreditation
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About this branch

Description

Hains & Lewis was established in May 1996 following the merger of the practices of Victoria Hains and Daniel Lewis. Prior to the merger Vicki had practised as a sole practitioner since 1991 and Dan since 1994. Previously, both had been partners in solicitors’ firms, in Pembrokeshire and in London, respectively.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Dispute resolution - civil mediation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Travel rights
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Drugs offences
    • Murder and Manslaughter
    • Professional Conduct
    • Regulatory Defence
    • Theft
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Welfare & Benefits
    • Benefits
    • Housing
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Management buyouts
    • Merchandising and sponsorship
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Dispute Resolution
    • Mediation
  • Regulations
    • Health and Safety
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