0345 408 0125
We aim to give a high quality legal service. We recognise that only by achieving the highest standards can we meet our clients’ expectations of us. The importance of satisfying our existing clients cannot be underestimated and we are committed to the highest standards of client care. Read more...
Also known as - Hains & Lewis
Hains & Lewis Limited
have 2 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Hains & Lewis Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Hains & Lewis Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Hains & Lewis Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Hains & Lewis Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Hains & Lewis Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Hains & Lewis Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Hains & Lewis Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Hains & Lewis Limited.
Samantha
Collected on:
Fenella was very efficient dealing with the sale of a property as part of a deceased estate through probate. I received sensible advice through the process in my capacity as executor and would recommend.
Was this review helpful?
Verified review
This review has been left by a verified client who used Hains & Lewis Limited.
Philip
Collected on:
We received as excellent service from Fenella with great communication & extremely efficient, we would highly recommend & will certainly be using again .
Thank you Fenella.
Was this review helpful?
Verified review
This review has been left by a verified client who used Hains & Lewis Limited.
Nathania Morgan
Collected on:
Eloise was absolutely amazing throughout the whole process of our house sale and purchase. We had regular communication from Eloise, and she really pushed the process along when the chain was lacking due to other parties.
Was this review helpful?
Matter Type:
Wills
Judith
Collected on:
We needed to have our wills updated. For us it was a difficult and complicated issue. But it was made much easier by our solicitor, Eloise Llewellin. She listened, explained the procedure, advised when we asked about some of the certain concerns we had. Overall, the phone calls, emails and face to face appointments were professional but friendly. We have absolutely no hesitation in recommending Hains & Lewis.
Was this review helpful?
Verified review
This review has been left by a verified client who used Hains & Lewis Limited.
Matter Type:
Residential Conveyancing
Gwyn
Collected on:
Great communication and nothing too much trouble.
Many thanks Finella
Was this review helpful?
Matter Type:
Children
Judith
Collected on:
My family has been badly let down by the Firm. We were not adequately advised of the risks and consequences involved in a sensitive matter involving an infant, which led to all kinds of problems. An investigator at the Legal Ombudsman deemed that the service we received was not reasonable in several aspects, and recommended that the Firm refund a percentage of our fees and pay some compensation for distress caused. The Firm agreed to do this, but we have never received an apology.
Was this review helpful?
Verified review
This review has been left by a verified client who used Hains & Lewis Limited.
Michaela
Collected on:
Have been with this solicitor for many years but feel that communication was very disappointing
Was this review helpful?
Verified review
This review has been left by a verified client who used Hains & Lewis Limited.
V Jarvis
Collected on:
Great service from Haines & Lewis. Ben Tuck supported us through an extremely stressful dispute over the past two years. He is very professional yet friendly and approachable.
Highly recommended.
Was this review helpful?
Verified review
This review has been left by a verified client who used Hains & Lewis Limited.
John Lupton
Collected on:
From beginning to end, it was a pleasure dealing with Eloise and Lucy.
The purchase of a property is often fraught with issues and timings, but this was a seamless procedure which was down in no small measure to their attention and professionalism.
I have enjoyed doing business with the Firm in the past and will continue in the future.
Was this review helpful?
Verified review
This review has been left by a verified client who used Hains & Lewis Limited.
Martin
Collected on:
Brilliant from beginning to end, highly professional
Was this review helpful?
Hains & Lewis was established in May 1996 following the merger of the practices of Victoria Hains and Daniel Lewis. Prior to the merger Vicki had practised as a sole practitioner since 1991 and Dan since 1994. Previously, both had been partners in solicitors’ firms, in Pembrokeshire and in London, respectively.
