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Hains & Lewis Limited

0345 408 0125
4.8/5
132 Client Reviews Leave a review

We aim to give a high quality legal service. We recognise that only by achieving the highest standards can we meet our clients’ expectations of us. The importance of satisfying our existing clients cannot be underestimated and we are committed to the highest standards of client care. Read more...

Also known as - Hains & Lewis

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Hains & Lewis Limited
Hains & Lewis Limited

Accreditations

accreditation
accreditation
accreditation
accreditation
accreditation

Other locations

Other locations

Hains & Lewis Limited
have 2 other locations

Staunton House
Narberth
SA67 7BZ

23 Bridge Street
Carmarthen
SA31 3JS

Staunton House
Narberth
SA67 7BZ

23 Bridge Street
Carmarthen
SA31 3JS

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Available lawyers at Hains & Lewis Limited

Gayle Edwards

4.9 out of 5
(28)
Conveyancing Executive

Ben Tuck

5.0 out of 5
(12)
Solicitor

Lydia Addis

4.9 out of 5
(12)
Director

Christopher Taylor

5.0 out of 5
(10)
Solicitor

Eloise Llewellin

4.4 out of 5
(9)
Solicitor

Fenella Longstaff

5.0 out of 5
(8)
Solicitor

Tracy Griffiths

5.0 out of 5
(7)
Solicitor

Ifor Phillips

5.0 out of 5
(3)
Solicitor

Kareena Aldrich

4.7 out of 5
(3)
Solicitor

Emma Caughey

1.0 out of 5
(1)
Solicitor

Helen John

5.0 out of 5
(1)
Conveyancing Clerk

Danielle Edwards

0.0 out of 5
(0)
Private Family Solicitor

Dawn Nicholas

0.0 out of 5
(0)
Paralegal

Emma Busch

0.0 out of 5
(0)
Assistant Solicitor

How Hains & Lewis Limited Compares

Value for money

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Hains & Lewis Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Hains & Lewis Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 6%
Overpriced 9%
About Right 84%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Hains & Lewis Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Hains & Lewis Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Hains & Lewis Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Hains & Lewis Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Hains & Lewis Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Consumer
1st / 1
478th / 4585
Company & Commercial
1st / 1
507th / 4363
Housing & Property
1st / 2
478th / 4238
Family Law
1st / 1
389th / 3838
Wills, Trusts & Probate
1st / 2
461st / 3498
Commercial Property
1st / 2
213th / 3311
Regulations
1st / 1
248th / 2565
Personal Injury
1st / 1
389th / 2369
Crime/ Criminal Defence
1st / 6
265th / 2105
Money & Tax
1st / 1
332nd / 1837
Dispute Resolution
1st / 1
287th / 1031
Welfare & Benefits
1st / 1
148th / 819
Agriculture
1st / 2
102nd / 595
Charities
1st / 2
121st / 564

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    122

  • Very Good

    5

  • Average

    1

  • Poor

    3

  • Awful

    1

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Judith
Wills, Trusts & Probate

Matter Type:

Wills

Judith

February 15, 2025

Report to admin

Collected on:

Professional & Approachable

We needed to have our wills updated. For us it was a difficult and complicated issue. But it was made much easier by our solicitor, Eloise Llewellin. She listened, explained the procedure, advised when we asked about some of the certain concerns we had. Overall, the phone calls, emails and face to face appointments were professional but friendly. We have absolutely no hesitation in recommending Hains & Lewis.

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Gwyn
Housing & Property

Verified review

This review has been left by a verified client who used Hains & Lewis Limited.

Matter Type:

Residential Conveyancing

Gwyn

November 21, 2024

Report to admin

Collected on:

House sale

Great communication and nothing too much trouble.
Many thanks Finella

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Judith
Family Law

Matter Type:

Children

Judith

October 11, 2024

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Collected on:

Extremely disappointing service

My family has been badly let down by the Firm. We were not adequately advised of the risks and consequences involved in a sensitive matter involving an infant, which led to all kinds of problems. An investigator at the Legal Ombudsman deemed that the service we received was not reasonable in several aspects, and recommended that the Firm refund a percentage of our fees and pay some compensation for distress caused. The Firm agreed to do this, but we have never received an apology.

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Michaela

Verified review

This review has been left by a verified client who used Hains & Lewis Limited.

Michaela

September 12, 2024

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Collected on:

Sale of property

Have been with this solicitor for many years but feel that communication was very disappointing

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V Jarvis

Verified review

This review has been left by a verified client who used Hains & Lewis Limited.

V Jarvis

August 27, 2024

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Collected on:

Consumer Rights Duspute

Great service from Haines & Lewis. Ben Tuck supported us through an extremely stressful dispute over the past two years. He is very professional yet friendly and approachable.
Highly recommended.

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John Lupton

Verified review

This review has been left by a verified client who used Hains & Lewis Limited.

John Lupton

August 22, 2024

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Collected on:

From start to finish .

From beginning to end, it was a pleasure dealing with Eloise and Lucy.
The purchase of a property is often fraught with issues and timings, but this was a seamless procedure which was down in no small measure to their attention and professionalism.
I have enjoyed doing business with the Firm in the past and will continue in the future.

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Martin

Verified review

This review has been left by a verified client who used Hains & Lewis Limited.

Martin

August 18, 2024

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Collected on:

Great service

Brilliant from beginning to end, highly professional

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Jerome davies

Verified review

This review has been left by a verified client who used Hains & Lewis Limited.

Jerome davies

August 15, 2024

Report to admin

Collected on:

Insurance case

My experience of Haynes and Lewis solicitors specifically Ben Tuck has been excellent. Ben has kept me informed throughout the process and has helped me when I’ve needed it. I’ve come to a satisfactory conclusion and cannot thank them enough, everyone involved. They’d have been there for me if I’d have wished to pursue further and cannot thank them enough. I will gladly use this firm in the future.

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Rosemary

Verified review

This review has been left by a verified client who used Hains & Lewis Limited.

Rosemary

August 14, 2024

Report to admin

Collected on:

Haines and. Lewis

Helpful, supportive and good communication

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Jadie Edwards

Verified review

This review has been left by a verified client who used Hains & Lewis Limited.

Jadie Edwards

August 14, 2024

Report to admin

Collected on:

successful solicitor

I’m happy to have been appointed Ben for my legal dispute! He has been positive, supportive and very knowledgeable through this entire process! I’ve personally gained so much support and knowledge along the way thanks to Ben. And I would like to simply say Thank you for everything and helping me strive through which resulted successfully. Thank you!

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Hains & Lewis Limited are accredited by

accreditation
accreditation
accreditation
accreditation
accreditation

About this branch

Description

Hains & Lewis was established in May 1996 following the merger of the practices of Victoria Hains and Daniel Lewis. Prior to the merger Vicki had practised as a sole practitioner since 1991 and Dan since 1994. Previously, both had been partners in solicitors’ firms, in Pembrokeshire and in London, respectively.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Dispute resolution - civil mediation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Travel rights
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Drugs offences
    • Murder and Manslaughter
    • Professional Conduct
    • Regulatory Defence
    • Theft
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Welfare & Benefits
    • Benefits
    • Housing
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Management buyouts
    • Merchandising and sponsorship
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Dispute Resolution
    • Mediation
  • Regulations
    • Health and Safety
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