Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Thompsons Solicitors LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thompsons Solicitors LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompsons Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Thompsons Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompsons Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Thompsons Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Matthew
Collected on:
Joanne was brilliant,
It was a complex case so wasn’t sure which route to go down but Joanne would always seek professional help and sound advise. Correspondence was 10/10 despite me emailing pretty much weekly, Joanne always got back to me and made all the legal jargon easy to understand.
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Matter Type:
Accident At Work
Sam
Collected on:
Joanne was my appointed solicitor
From the get go she was caring, professional, full of guidance and this remained throughout the process of our journey.
The communication and updates has exceeded my expectations and I can not thank Joanne enough. No question was too small and each contact appeared to be of the most importance.
A representative from Thompsons Solicitors LLP responded to this review on 22 November, 2024:
Dear Sam, Thank you for taking the time to leave a review. I am delighted that you are happy with the service you received from Joanne and the team at Thompsons. I will pass along your comments. Kind regards, Nolan Mortimer, Regional Managing Partner, Thompsons London & SE
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Studley
Collected on:
Using my former works union solicitors, I was allocated a solicitor from Thompsons. From the start Simon D offered great communication but also a listening ear to what the claim was about. He took a lot of details, often going over my words to ensure accurate notes. He advised of the procedure. He was excellent throughout. There were a few times when I had to chase and nudge a little, but this is common in long drawn-out matters. He supported me throughout the 6+ year claim and i am grateful for his help and support. He secured me a relatively good payout and ensured that i received all paperwork that would help my tricky situation.
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Norma
Collected on:
My solicitor Mr. Simon Duke are very helpful and give me support for my case and he give me advise about work even I asked him some questions about work he is very kind and very approachable and very professional. He give me update what’s happening to my case and I really appreciate his support and I would like say thank you very much for your help and I can guarantee to the other clients of Mr. Simon Duke they can win the case.Thompson solicitors are the best.
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Matter Type:
Accident At Work
Janice
Collected on:
Thompsons appointed Simon Dueck as my solicitor on a workplace injury case.
I cannot think Simon and his team enough for their support and advice throughout the claim, always giving me clear guidance and advice on what was needed and what was best for the case and myself and most importantly concluded things as quickly as possible displaying a great level of knowledge in the area needed!
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Jackie
Collected on:
The solicitor who supported me with my case worked with me and made sure I was happy with anything he intended to do or share with the other party. He followed up quickly if I phoned or sent emails and kept me up to date if any updates were due. If other legal advice was needed this was discussed and sort.
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C
Collected on:
I was claiming for a complicated stress related issue at work. I chose Thompsons through my trade union and their reputation for work related claims.
Thompsons and Joanne delivered an excellent result and was very professional throughout the whole process with an eye for detail.
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Matter Type:
Accident At Work
Marites
Collected on:
Thompson's Solicitors, particularly Joanne Soccard, provided exceptional guidance, advice, and support throughout my case over the past five years (concluded June 2024), following an assault I experienced at the hospital where I worked. Her professionalism, dedication, and expertise were instrumental in navigating the complexities of legal matters and achieving a positive outcome. She demonstrated remarkable commitment, making me feel supported and confident throughout this challenging journey. I am deeply grateful for the outstanding service and unwavering support.
I will not hesitate to recommend Joanne and Thompson's Solicitors to anyone in need of legal assistance, knowing they will be in the best of hands.
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Elena
Collected on:
Joanne Soccard supported me with my claim. The nature of the claim was deeply personal and traumatic in nature and she was both professional and empathetic. She was very open and honest with me about what to expect and I appreciated that greatly. The jargon was explained to me so that I could understand exactly what was happening every step of the way. She even took the time to listen to me when it all felt too much. I really felt that she cared and wanted to help me achieve the best outcome.
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Mathew
Collected on:
Thompsons Law Firm have been exceptional and supportive over the past several years in dealing with my case. From the outset of my legal journey, I was met with professionalism, support, and unwavering dedication to achieving a favourable outcome.
Initially, my case was guided by Tracy Datta whose expertise and commitment were instrumental in navigating the complexities of my case. Tracy's guidance provided me with reassurance and confidence during what was undoubtedly a challenging time. Her insightful advice and thorough explanations helped me understand the process every step of the way, I can't thank Tracy enough for her hard work throughout the process.
Although Tracy eventually left the firm during my case, the transition to Anna Konzon was seamlessly managed. Anna seamlessly picked up where Tracy left off, demonstrating the same level of dedication, professionalism and expertise which was great to see as it was no doubt a difficult task catching up on all the evidence from my case. Anna was always approachable and very responsive in communication she was amazing and transparent about the concerns in my case as well as great in addressing my questions in an easy-to-understand format.
Overall, my experience with Thompsons Law Firm has been overwhelmingly positive. Their team's professionalism, support, and commitment to achieving the best possible outcome. I am exceptionally happy with the result and deeply grateful for the support and guidance provided by both Tracy Datta and Anna Konzon throughout the last several years. I highly recommend Thompsons Law Firm to anyone in need of legal representation. Thank you to everyone involved for their help again!
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