David
Collected on:
AWful
I hired Fidler to sell my house, after using them for the purchase 12 years ago. A lot has changed. In 2011 the service was cheap but reasonable for the price. My experience in 2024 was horrendous. Unnecessary delays, poor communication, 40% increase in my fee compared to the estimate, and overall a complete lack of any client service philosophy - this culminated with a response from the 'CEO' about my complaint that “I do not deal with complaints”.
I would have happily paid twice the fee for a competent firm with better, quicker service. I will never use Fidler again and strongly discourage anyone attracted by a low fee quote.
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