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At QualitySolicitors Yates & Co we ensure that you get to speak to the lawyer you are dealing with. This helps you to build a relationship with your own lawyer and helps us to understand what you need. We treat every client as an individual to ensure that you get first class personal service. We are here to make your experience in legal matters as smooth, efficient and pleasant as possible. We are dedicated to providing an excellent service to our clients. We are always happy to answer queries and to explain the matter to you as fully and as clearly as possible. We know legal matters can be complicated and we always take time to explain in plain and simple English, not technical jargon. We are committed to ensuring that things make sense to our clients. Read more...
Also known as - Qualitysolicitors Yates & Co (Practising Style For Yates & Co)
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Yates & Co on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Yates & Co. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Yates & Co and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Yates & Co performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Yates & Co and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Yates & Co compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Yates & Co offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Residential Conveyancing
Sarah
Collected on:
Shehbaz was really helpful and pro-active, explained things with no legal jargon. Worked till late and was quick to get our purchase through. Best for residential conveyancing.
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Matter Type:
Disputed Trusts
Julie
Collected on:
Super helpful with sorting out mums probate guided us through whole process. Very professional and approachable. Highly recommended
A representative from Yates & Co responded to this review on 21 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Stacey
Collected on:
The support and communication received whilst selling my flat has been second to none! Asma has been incredible, always giving a fast response with endless patience, especially during some tough challenges. Highly recommended.
A representative from Yates & Co responded to this review on 04 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Karen
Collected on:
Kieran did all that was asked of him and more as we hadn’t moved house for over 40 years and needed extra guidance! Would highly recommend the company
A representative from Yates & Co responded to this review on 04 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Wills
Pat
Collected on:
I recently had a new will drafted at Yates Solicitors in Nottingham. This was done during Free Wills month. I noted that Yates were the only local firm participating in this excellent and worthwhile service. My business was dealt with by Michael Palmer who explained jargon to me patiently whilst assisting me in setting up my wishes. I found Michael to be friendly and efficient whilst remaining throughly professional. I recommend this firm and will definitely use Michael again should I need to make changes or indeed for any other legal matter.
Michael Palmer from Yates & Co responded to this review on 15 May, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Yates & Co.
Matter Type:
Wills
Dianne
Collected on:
Yates & Co were a firm of solicitors participating in "free will month" for March 2024. As I needed to change my will I contacted them and cannot praise highly enough the service I received from this firm of solicitors in particular Michael Palmer who dealt with my will. He was professionalism personified from day one to the day my final will was sent to me for signature and witnessing. The contents of the will were exactly as I had requested and the whole process was completed very quickly. I would have no hesitation in recommending this firm of solicitors to anyone.
Michael Palmer from Yates & Co responded to this review on 10 April, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Yates & Co.
Matter Type:
Wills
Alison
Collected on:
Michael Palmer recently drafted a will for me.
I was very impressed with the service I received.
He was professional, yet friendly and approachable and made the whole process as agreeable as it could be given the subject matter!
Michael offered really sound and useful advice about things I hadn't considered regarding my will, and explained complex legal jargon clearly.
He was extremely patient with all the questions I asked and nothing seemed to be too much trouble.
I would highly recommend him!
Michael Palmer from Yates & Co responded to this review on 09 April, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Yates & Co.
Matter Type:
Wills
Heather
Collected on:
Michael was really great at explaining our options and choices and took us through everything in simple steps that are complex
Free Will we was excellent as it still gave us a less expensive will than if we had gone down the normal route highly recommend
Michael Palmer from Yates & Co responded to this review on 09 April, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Purchase and Sale
Natalie
Collected on:
Yates have worked on our behalf on the sale of one home and the subsequent equity transfer into dual names of another. They were professional, helpful, quick to answer any questions and efficient.
We would recommend this firm to anyone and we will definitely be using them again if we require any property legal services. Asma Alli and Luke Bignall worked on our two transactions and we couldn’t be happier with their work. Highly recommend.
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Matter Type:
Wills
Pam
Collected on:
Both myself and my husband found the process regarding the above clear due to Jenny's advise and guidance. As the Powers of Attorney take a while to complete Jenny kept us fully informed throughout. Would highly recommend.
A representative from Yates & Co responded to this review on 25 March, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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suvithra
Collected on:
I received exceptional service from yates &co in buying my first property.
William & Asma were extremely helpful in completing sale within the timeframe that I wanted. Can’t praise enough for how professional and responsive and knowledgeable they were.
Would highly recommend.
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Matter Type:
Wills
Ei
Collected on:
Jenny Garrett was so kind and reassuring to me when I made a new will. She was extremely accommodating when I had to change the time of my appointment and still smiled and assured me it was fine. Jenny was so clear and made everything simple. The cost was very reasonable too. Everyone at Yates & Co was friendly and welcoming and everybody smiled. I felt treated professionally and kindly. I feel relieved and reassured to have my will sorted so quickly and simply. Thank you.
A representative from Yates & Co responded to this review on 24 March, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Shehraz
Collected on:
First and foremost, I want to say a big thank you to Yates and Co - I changed to use them as my previous solicitors were very slow at replying and I became extremely frustrated at the lack of clarity from them (as we all know solicitors are infamous for taking their time) - with only a few weeks left before the stamp duty deadline, I turned to Yates and Co and looking at their google reviews, I knew I wouldn't be disappointed.
From the moment I contacted them, I had immediate responses from Theresa and Harvey who were working on my file. I was kept up to do on every step with realistic timeframes on when I would complete on my new house. I went in to the Yates and Co office in Nottingham and met with Harvey and even had a nice chat with him (regarding non house matters).
If you are on the fence about Yates and Co, I would strongly urge you to use them in all your property related matters. They live up to their name (QUALITY) and work is carried out efficiently and effectively.
I, for one, will be using them and them only moving forward.
Thank you Yates and Co, you are a breath of fresh air in a highly packed market where uncertainty looms.
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Matter Type:
Residential Conveyancing
Polly
Collected on:
Luke from QualitySolicitors Yates & Co helped me with a transfer of equity. He made the process painless and was very helpful throughout. I would definitely work with him again should I need to.
A representative from Yates & Co responded to this review on 24 March, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
H
Collected on:
It is over 6 months since Asma Alli completed the sale of a probate property on our behalf. Yates and Co have NOT asked me to write this review and it is testament to their professionalism that I am still delighted by their excellent customer service after this passage of time.
I cannot praise Asma enough for her thoroughness, expertise and very prompt responses to any questions we had. Our sale went through without fuss or complication and my fellow executor and myself were always kept up to date with what was happening. Thank you Asma.
A representative from Yates & Co responded to this review on 11 March, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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We know that our clients want information about how much our services will cost, how much they will pay and when. We are happy to explain and discuss the costs to ensure that there are no hidden costs or any misunderstandings on price. In many cases, there is a set fee which we charge for the work we do. We will provide you with exact details of that fee and when you will need to pay the bill. If the work which you ask us to do requires ongoing input from us then we may not be able to do this on a fixed fee basis. However, we will always give our very best estimate of what the work will cost; provide regular bills for work during a set period and help you to plan for the expenses involved.
