This review is for a different branch.
I have been using IMe Law as I was directed through my insurance company, well what a mistake that was. I was involved in a non fault accident early 2020, they have to deal with the MIB who have been quick to respond and ask for documents etc, however, IMe Law take weeks to do anything. I have spent two and a half years being passed to a new case handler every couple of months, who then spends weeks either looking for documents IMe Law have already received over the past two years plus, or sending emails just explaining who they are. If you want an update from them, you chase them, and you’ll continue to chase them by every form of contact you can to finally receive an email typically saying “I have contact the other side for an update”. It is basically if you don’t chase them and leave them to it, they do nothing, so be prepared to call and email constantly. They have an online system which is never updated, documents are never added and no notes or updates are left on there. Two and a half years later and I’m still chasing them for a case that should have been over years ago.
