01636 673731
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Chattertons Legal Services Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Chattertons Legal Services Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Chattertons Legal Services Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Chattertons Legal Services Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Chattertons Legal Services Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Chattertons Legal Services Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Chattertons Legal Services Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Verified review
This review has been left by a verified client who used Chattertons Legal Services Limited.
Matter Type:
Purchase and Sale
Stephen
Collected on:
We were very happy with the service we received from Amy & Sue. It was a straightforward procedure with no chain either end.
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Verified review
This review has been left by a verified client who used Chattertons Legal Services Limited.
Matter Type:
Purchase and Sale
Verified Client
Collected on:
From the initial meeting to discuss reviewing my Will, I felt at ease and confident that the person advising me clearly understood the issues giving me concerns and would offer appropriate guidance to allow me to make informed decisions to draft a Will to give me peace of mind.
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Verified review
This review has been left by a verified client who used Chattertons Legal Services Limited.
Matter Type:
Purchase and Sale
David
Collected on:
Both sue and Amy were absolutely on the ball keeping us informed through every step of both selling my previous property and buying my new one,everything went through as smooth as possible with the minimum amount of stress,I would wholeheartedly recommend Andrew and co to anyone wanting to buy or sell their home A+++service.
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Paul
Collected on:
This review is for a different branch.
AVOID! READ THIS FIRST.
The service was extremely poor.
Asked for their help recovering some funds when another business supplied us with a faulty engine and was unwilling to fix it. Tens of thousands in litigation and two years later, Chattertons lost the case on a technicality involving our company name. A huge oversight on their part that they are still unwilling to admit any fault on. They made it sound like it would be an easy win. It turned into an expensive loss.
Chattertons went into court unprepared and despite claiming it would be “easy”, I ended up having to pay the other company thousands. So, not only did I have to pay to have an engine rebuild twice out of my own pocket, I had to pay Chattertons huge sums of money for the privilege, and I had to pay the engineering company for wasting their time.
I had to constantly chase the partner responsible for updates. Months would go by without any correspondence. I tried to leave the final bill unpaid. They just kept hounding me for it. I wanted them to let me off with the final bill considering how much I had lost. I paid everything except the final £500. They threatened to personally take me to court. So in the end I paid the final £500. Bullies.
I’ve used them previously for house moves and I would have done moving forward. Never again. Not after this. You’ve lost the business for my next house move and any other future legal work.
Please note I never usually leave reviews. This is the first one I have ever left in my life. I just don’t want anyone else to suffer like I have.
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Matter Type:
Discrimination at Work
Jess
Collected on:
This review is for a different branch.
Lackluster service, very expensive, charged for some things when largely done by myself, worked hours to suit themselves (late nights) rather than daytime so struggled to keep up with a toddler at home. Not 100% accurate and unavailable quite a few times. Left deadlines to last minute. Didnt feel like were working in best interests of myself a lot of the time. I did complain but not dealt with sufficiently. Wouldn't recommend.
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Matt
Collected on:
This review is for a different branch.
Alice Morgan (and others) failed to properly engage and their delaying tactics caused extreme stress causing me hypertension. This has led to repeated suicidal thoughts for which the police and Interpol are aware. Chattertons refused to acknowledge any responsibility despite the fact I have 18 months of correspondence detailing their failings. They withheld vital files and information thus making recovery from their abuse impossible. This review site prevents full reporting of the failings of Chattertons but since their failings caused my heart disturbance and depression they are guilty of abuse.
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Matter Type:
Renting and Tenancy Agreements
Jonathan
Collected on:
This review is for a different branch.
I wanted to get a tenancy agreement created by an experienced solicitor for a property that I am renting out, so that I was confident it was fully legally binding. After searching several solicitors in the area I contacted Andrew Morley at Chattersons due to his vast experience with landlord and tenancy matters. I am very pleased that I did, as his work was excellent, prompt and professional. I certainly would recommend Andrew and I would use his services again.
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Matter Type:
Investment and buy to let properties
Sandra
Collected on:
This review is for a different branch.
We had a great experience when purchasing a property. Gillian Smith demonstrated such super knowledge and delivered this to us in an easy to understand manner. Communication was very timely. We also had a great experience with Rory Cullen who helped with our personal guarantees. A very welcoming firm, many thanks.
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Verified review
This review has been left by a verified client who used Chattertons Legal Services Limited.
Sarah & Floyd
Collected on:
This review is for a different branch.
First time using Andrew & Co, which was for new Wills and LPA's ahead of marriage. Andrea was the most friendly solicitor I've met, extremely efficient and understood what we needed to achieve.
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Verified review
This review has been left by a verified client who used Chattertons Legal Services Limited.
Jamie Jackson
Collected on:
This review is for a different branch.
Great communication and attention to detail. Staff are approachable and kept me informed. There was an issue, which Andrew and Co spotted and they persevered to get the best and most satisfactory outcome.
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