Paige
Collected on:
Wonderful Team - Great Service!
Great and informative service - especially since it was a turbulent sale and dealing with Help to Buy. Appreciate all the help from the firm.
Was this review helpful?
01623666700
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Tallents Solicitors on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Tallents Solicitors. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Tallents Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Tallents Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Tallents Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Tallents Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Tallents Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Paige
Collected on:
Great and informative service - especially since it was a turbulent sale and dealing with Help to Buy. Appreciate all the help from the firm.
Was this review helpful?
Matter Type:
New home purchases and sales
Keeley
Collected on:
Miss Fido made the whole process incredibly easy. She kept me informed and updated throughout. She was professional and understanding to my needs when I requested information. I can not recommend her enough to deal with the sale of your property. 5 out of 5 everytime.
Was this review helpful?
Matter Type:
Residential Conveyancing
Elaine
Collected on:
Recently used tallents solicitors in Mansfield, they we're absolutely 1st class ,after having much heartache with 2 previous properties and being no further forward after 9 months with each , we finally got the keys to this in just 8 wks this was all down to Rebecca May Fido, she did a brilliant job , she was very proactive, she reassured us all the way ,wonderful service, can't thank her enough ,we would highly recommend her and the company ,once again thankyou
Was this review helpful?
Vicky
Collected on:
Rebecca dealt with the conveyancing on our property. She was extremely thorough and fastidious at all times. The process was very difficult due to multiple hurdles, but she remained determined to the end
Was this review helpful?
Angela
Collected on:
Rebecca- May Fido was not al all phased by the fact that I was buying a house in the UK from Austria, due to Covid restrictions,
She and her team were efficient and helpful despite the difficulties of being in another country,
Communications and transfer of forms digitally were always timely.
I would like to thank her for her support in this purchase,
Angela Ugur
Was this review helpful?
David
Collected on:
Rebecca felt with our house sale which went really smoothly, brilliant communication and would highly recommend their services to anyone. Thanks again Mr Hutchison-Frost
Was this review helpful?
shila
Collected on:
Our letter of complaint to the Tallents senior manager:
I am writing today to express my disappointing with the service I have received with your solicitors. During my time dealing with your solicitors we have suffered numerous incidents that could not be described as major, however given how many there has been, they have caused me some distress. In one case related to stamp duty for a property we were buying (described below) this could have caused us to be in breach of the law. Examples of areas where that we felt the service fell below expect included.
i) Despite you being told that you were helping us to buy a second property, the bill we received from you included stamp duty for first property. Hence, the charge in the bill was only for £400 when it should have been over £4000s. It took us to do research on the internet to determine the correct fee and inform you.
ii) We had been offered by the owner a discount of £500 on the cost of electrical costs for the property if we handed over contracts before Christmas. You found an issue with not knowing who the freeholder of the property was and if there was any disagreement with them related to the lease. In response to this you sent an email to the seller lawyer who would not deal with the inquiry. You never told us in good time about this or considered a different approach. Once you told us about this, we did a 5 mins search on google, made a phone call and sent a couple of emails and found the required information. We are wondering why you could not have either told us earlier or carried out this simple activity. As a result of your inaction, we lost the £500 offered to us for the seller.
iii) Following your creating wills for us, you also mentioned the concept of doing medical and financial Power of Attorney. I would have thought it was early in the discussion to outline the costs. However, we were told everything about what was involved and had to ask the cost ourselves. We feel the cost was not made clear to us. We thought it was £700 pounds including the court fee when it turned out it excluded the fee. We really feel that there is need to describe clearer the cost structure.
Was this review helpful?
Charlotte
Collected on:
This review is for a different branch.
kerry and her team are very efficient and always respond promptly. I am very happy with the service I have received in the sale and purchase of a property.
Was this review helpful?
elaine
Collected on:
This review is for a different branch.
Formal complaint letter will be handed in on Monday morning . Wills and probate department.
Was this review helpful?
Matter Type:
Residential Conveyancing
Sally
Collected on:
This review is for a different branch.
Amazing service throughout for the conveyancing of the sale and purchase of our new home. Extremely efficient, caring and friendly service from Oliver who pulled it all together in what was a frustrating chain with several difficult issues that needed solving re the chain. The best communication. Elizabeth was very efficient and caring as his collegue as well. From the beginning we were impressed with this firm from reception through the different services we have used. Tallents Newark will now be our family solicitors. We have now used this firm of solicitors several times and are always impressed with the efficiency of the solicitors working on our behalf.
Was this review helpful?