The Retro
Collected on:
Excellent communication.
Although I was unable to get a solicitor because of timing, they were very quick to return calls and were very helpful and polite. Fully recommend.
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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Alderson Law LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Alderson Law LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
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ReviewSolicitors uses our community data to show you how many clients used Alderson Law LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Alderson Law LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
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ReviewSolicitors uses our community data to show you how many clients used Alderson Law LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Alderson Law LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Alderson Law LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
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Client Reviews
The Retro
Collected on:
Although I was unable to get a solicitor because of timing, they were very quick to return calls and were very helpful and polite. Fully recommend.
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Matter Type:
Residential Conveyancing
Chief
Collected on:
Terrible communication, often rude, did not chase up loose ends. These people do not deserve to run this service. Gillian Fawcett was incapable of completing the very straight forward conveyancing for a purchase. After 7 months of false information I had to switch to another solicitor, the job was then completed the job within two weeks.
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Matter Type:
Residential Conveyancing
Anthony
Collected on:
We recently sold our mums house due to her passing in April last year.
We had a trust deed that needing to sorted out so we went with Alderson Law in Blyth, this part of the service was very good so we decided to use Alderson law in Morpeth for the conveyancing .
This turned out to be a very bad decision, I constantly had to chase them up for updates, they said they had sent documents (which on several occasions was not true). On one occasion I finally got to speak to the solicitor handling the conveyancing and she was rude to say the least.
You have to constantly chase them up for updates, they rarely reply to emails and for the price they charged, supplied a shocking service.
Our estate agents also said it was one of the worst they had seen in a while.
The trauma of loosing a loved one and having to sell the family home was bad enough let alone having to deal with the shocking service we received.
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Mark
Collected on:
Have used Alderson Law for years , but they’ve got rid of the good solicitors. I’ve purchased 6 properties through them but the last one was a nightmare... you have to constantly chase via phone and email... they either don’t answer emails or take over 7 day even just to acknowledge.... rubbish not be using them again once this last property is complete
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Brian
Collected on:
I have been using this solicitors for about 8 years. For numerous house purchases. and I have always dealt with Jillian and her secretaries. Over the years they have been fantastic. She is quick on getting the paperwork for the purchase of the houses. And is always available for any queries. Would not go anywhere else
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Andrew
Collected on:
Where to start??! From the first instruction I have found Anderson Law to be unprofessional and incompetent. They are incapable of communicating in a competent manner. I have received confidential documents relating to other clients private matters instead of the correspondence that was intended for me. They only want their money with no interest in whether they are serving you as a client and doing as you instruct them.
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Luke
Collected on:
This review is for a different branch.
Julie was an absolutely fantastic source of legal advice and representation. During all of our meetings she showed empathy towards me and actually went out of her way to minimise my costs at all times. I am glad to have found a solicitor who cares, deeply and genuinely, about their clients.
During the entire 9 months of my case she kept me informed, was always there, and above all was honest and transparent with me.
Alderson Law was recommended to me by someone who had used them in the past and I was certainly not let down. I will definitely recommend them to people in the future.
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