karl
Collected on:
National accident law
They was absolutely amazing,done everything for me,very professional, and I got exactly what they said I would,I would highly recommend 👌
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National Accident Law Limited
01536488116
We thought it was time to create a personal injury law firm that really understands its customers. National Accident Law gives you responsive access to expert legal support that's friendly and efficient. Above all, we're easy to deal with - right when you need help the most. We understand personal injury and we appreciate how it affects people. That's why we place such emphasis on exceptional customer care. Read more...
Also known as - National Accident Helpline
- Address
- NN15 6XR
- 01536488116
- www.national-accident-law.co.uk
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Accreditations
Other locations
Other locations
National Accident Law Limited
have 1 other location
How National Accident Law Limited Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of National Accident Law Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using National Accident Law Limited. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used National Accident Law Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how National Accident Law Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used National Accident Law Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how National Accident Law Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that National Accident Law Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Poor
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Mark thomas
Collected on:
My accident
My experience was great and I was look after very professionally and had a very professionally experience
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Verified review
This review has been left by a verified client who used National Accident Law Limited.
Simon
Collected on:
Accident Compensation Claim Completed
Although it seemed a fairly long drawn out procedure, my Litigator was very professional and responded to my email and phone requests with the responses I was seeking. In the end, he had received an email offering an offer of settlement, and arranged a Teams Call with a Barrister. Although I was not able to be advised to accept the offer, the alternative was put in such a way that it was quite obvious what I should do.
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Verified review
This review has been left by a verified client who used National Accident Law Limited.
Matter Type:
Car Accident
Hannah
Collected on:
RTC
Alex L was great help after I was involved in an RTC. Ensuring that everything was communicated with me before any decisions were made, as well as ensuring everything was explained to me in a clear way that I could understand. Alex provided me with impartial advice and guidance on what decisions to make and ultimately got me a great outcome. Thankyou Alex L and the team at national accident Law.
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Matter Type:
Accidents In Public Places
Eric
Collected on:
AVOID AVOID AVOID !!
when they took my case the first few months ,things were moving smoothly then came the halt, enquired and find out that my case handler has changed, this guy took the case back to ground zero ,keep sending me repeated messages, he never went over old messages I had with the first case handler ,so frustrating . they refer me premex for some medical examination and premex send me a message that NAL has advice them to cancel their appointment with me. NAL the cost of premex will go against me for none attendance .this is a joke .over 18 months for nothing .when trying to get an update it takes months to get one but same thing asking old questions.
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philip
Collected on:
My accident 5/10/2020
Very poor never reply to my questions i put on the online portal
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DONNA
Collected on:
DO NOT USE NAL TO DEAL WITH YOUR CLAIM
This company are NOT fit for purpose! Had my case almost a year & to date have done absolutely nothing. CANNOT speak to person dealing with claim EVER as state persons unavailable but able to have a conversation with telephonist!! I call for updates to speak to person allocated to deal with my case & not to have a 3 way conversation! FAIL at returning calls or actually getting any results. Unfamiliar with case asking for me to submit information they already have! Person went in to the back of my vehicle & therefore liable for the accident & in a year NAL have failed to even get the other insurance company to accept liability!! STAY WELL CLEAR OF THIS COMPANY THEY ARE TOTALLY INCOMPETENT
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karen
Collected on:
SCAMMERS. AVOID AT ALL COSTS. NOW CHARGING ME YET IM THE VICTIM!
This review is for a different branch.
ABSOLUTELY DREADFUL. PLEASE AVOID AT ALL COSTS. DO NOT READ ANONYMOUS REVIEWS AS THEY ARE FAKE. I WISH I NEVER DEALT WITH THIS TERRIBLE COMPANY. THEY TOOK 7 MONTHS AT ONE STAGE JUST TO RESPOND AFTER I SENT NUMEROUS MESSAGES. I WAS INVOLVED IN AN ACCIDENT AND THEY WILLINGLY TOOK MY CASE ON WITHOUT INVESTIGATING. THEY SENT ME TO 2 X INDEPENDANT MEDICAL OFFICERS WHO CONFIRMED MY INJURIES. ALSO MY DOCTOR WAS CONTACTED ON THE DAY OF THE ACCIDENT AND NOTED MY CONDITIONS. LASTLY MY PHYSIOTHERAPIST HAS ALL HIS NOTES SINCE 2022 AND CONFIRMED HIS EXPERTISE ON MY TREATMENT. I HAVE COMPLAINED TWICE TO NAL COMPLAINTS TEAM WHO HAVE "UPHELD" MY COMPLAINTS DUE TO THEIR POOR COMMUNICATION, LACK OF EMPATHY, POOR SERVICE, TERRIBLE ADVICE. AS SOON AS I TOLD THEM IN SEPTEMBER I WONT BE PAYING THEIR 35% COMMISSION THEY TURNED ON ME. THEY WERE HOPING TO GET ME OVER £4000 BUT NOW THEY ARE STATING THAT I AM "FUNDEMENTALLY DISHONEST" AND BREACHED THEIR CONTRACT. THEY HAVE NOW INVOICED ME £4200 WHICH IS TOTALLY SHOCKING, DISTRESSING AND DISGUISTING. I HAVE COMPLAINED ABOUT THIS INVOICE AS I HAVE TOLD THE TRUTH AND HAVE EVIDENCE BACKING ME UP. I EVEN TOLD THEM TO CLOSE MY CASE IN JUNE 2024 AS I WAS FED UP. WHICH THEY IGNORED. THEY HAVE NOW INVOICED ME £2300 TO PAY WITHIN 14 DAYS. ABSOLUTELY SHOCKING. I HAVE NOW COMPLAIINED TO THE FINANCIAL OMBUDSMEN AND SOLICITORS REGULARATORY AUTHORITY (SRA). NAL HAVE CAUSED ME IMMENSE STRESS, ANXIETY AND MENTAL STRESS WITH SLEEPLESS NIGHTS. I WILL FIGHT THEM TO THE BITTER END AS I AM THE VICTIM AND HAVE TOLD THE TRUTH.
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ricci
Collected on:
Don't listen to the fake reviews. Mine is real.
This review is for a different branch.
I'll keep it simple. This company should not be trading. Communication poor. Online system only so noone talks to you. All they want is money and not the best outcome for the client. I'm taking NAL to small claims for falling my claim at every step. Read the honest review and not the annomonus ones!
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Verified review
This review has been left by a verified client who used National Accident Law Limited.
Anonymous
Collected on:
Good service with good communication.
This review is for a different branch.
Good service with good communication. Great at giving advice and explaining procedures.
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National Accident Law Limited are accredited by
About this branch
Description
We thought it was time to create a personal injury law firm that really understands its customers. National Accident Law gives you responsive access to expert legal support that's friendly and efficient. Above all, we're easy to deal with - right when you need help the most. We understand personal injury and we appreciate how it affects people. That's why we place such emphasis on exceptional customer care.
Regulated by
Legal services
Personal areas of law
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Consumer
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
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Personal Injury
- Accident At Work
- Accidents In Public Places
- Against The Council
- Amputation
- Back Injury At Work
- Benefits Available To Asbestos Victims
- Bus and Coach Accident
- Car Accident
- Cycling Accident
- Diffuse Mesothelioma Payment Scheme
- Fatal Accident
- Gym Injury Compensation
- Head and Brain Injury
- Motorbike Accident
- No Win No Fee
- Pedestrian Accident
- Personal Injury Law
- Road Traffic Accident
- Slips, Trips and Falls
- Supermarket Accident
- Welfare Issues After Serious Injury
- Workplace Slip and Trip