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How National Accident Law Limited Compares

Value for money

This firm - 38%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of National Accident Law Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using National Accident Law Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 20%
About Right 80%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used National Accident Law Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how National Accident Law Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 25%
No 75%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 29%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used National Accident Law Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how National Accident Law Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 29%
No 71%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that National Accident Law Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

2.1/5

Reviews summary

  • Excellent

    6
  • Very Good

    2
  • Average

    0
  • Poor

    0
  • Awful

    20

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
karl

karl

November 21, 2024

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Collected on:

National accident law

They was absolutely amazing,done everything for me,very professional, and I got exactly what they said I would,I would highly recommend 👌

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Mark thomas

Mark thomas

November 21, 2024

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Collected on:

My accident

My experience was great and I was look after very professionally and had a very professionally experience

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Simon

Verified review

This review has been left by a verified client who used National Accident Law Limited.

Simon

October 24, 2024

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Collected on:

Accident Compensation Claim Completed

Although it seemed a fairly long drawn out procedure, my Litigator was very professional and responded to my email and phone requests with the responses I was seeking. In the end, he had received an email offering an offer of settlement, and arranged a Teams Call with a Barrister. Although I was not able to be advised to accept the offer, the alternative was put in such a way that it was quite obvious what I should do.

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Hannah

Verified review

This review has been left by a verified client who used National Accident Law Limited.

Matter Type:

Car Accident

Hannah

October 22, 2024

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Collected on:

RTC

Alex L was great help after I was involved in an RTC. Ensuring that everything was communicated with me before any decisions were made, as well as ensuring everything was explained to me in a clear way that I could understand. Alex provided me with impartial advice and guidance on what decisions to make and ultimately got me a great outcome. Thankyou Alex L and the team at national accident Law.

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Eric

Matter Type:

Accidents In Public Places

Eric

October 20, 2023

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Collected on:

AVOID AVOID AVOID !!

when they took my case the first few months ,things were moving smoothly then came the halt, enquired and find out that my case handler has changed, this guy took the case back to ground zero ,keep sending me repeated messages, he never went over old messages I had with the first case handler ,so frustrating . they refer me premex for some medical examination and premex send me a message that NAL has advice them to cancel their appointment with me. NAL the cost of premex will go against me for none attendance .this is a joke .over 18 months for nothing .when trying to get an update it takes months to get one but same thing asking old questions.

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philip

philip

March 10, 2023

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Collected on:

My accident 5/10/2020

Very poor never reply to my questions i put on the online portal

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DONNA

DONNA

March 31, 2021

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Collected on:

DO NOT USE NAL TO DEAL WITH YOUR CLAIM

This company are NOT fit for purpose! Had my case almost a year & to date have done absolutely nothing. CANNOT speak to person dealing with claim EVER as state persons unavailable but able to have a conversation with telephonist!! I call for updates to speak to person allocated to deal with my case & not to have a 3 way conversation! FAIL at returning calls or actually getting any results. Unfamiliar with case asking for me to submit information they already have! Person went in to the back of my vehicle & therefore liable for the accident & in a year NAL have failed to even get the other insurance company to accept liability!! STAY WELL CLEAR OF THIS COMPANY THEY ARE TOTALLY INCOMPETENT

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Anonymous

Verified review

This review has been left by a verified client who used National Accident Law Limited.

Anonymous

November 13, 2024

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Collected on:

Good service with good communication.

Good service with good communication. Great at giving advice and explaining procedures.

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Chris

Verified review

This review has been left by a verified client who used National Accident Law Limited.

Matter Type:

Accident Abroad

Chris

November 06, 2024

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Collected on:

Simple process

Was kept informed from the start of the different stages throughout to the end.
Any questions answered without issue. Friendly, knowledgeable and very professional.

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Daniel

Verified review

This review has been left by a verified client who used National Accident Law Limited.

Daniel

November 06, 2024

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Collected on:

Timing was perfect

Patricia Westwalewicz was really patient dealing with my case . I believe she battled hard to get the compensation that I finally received. She was placed under a lot of pressure down to my poor timing management and still pulled through for me .

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National Accident Law Limited are accredited by

accreditation

About this branch

Description

We thought it was time to create a personal injury law firm that really understands its customers. National Accident Law gives you responsive access to expert legal support that's friendly and efficient. Above all, we're easy to deal with - right when you need help the most. We understand personal injury and we appreciate how it affects people. That's why we place such emphasis on exceptional customer care.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Personal Injury
    • Accident At Work
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Back Injury At Work
    • Benefits Available To Asbestos Victims
    • Bus and Coach Accident
    • Car Accident
    • Cycling Accident
    • Diffuse Mesothelioma Payment Scheme
    • Fatal Accident
    • Gym Injury Compensation
    • Head and Brain Injury
    • Motorbike Accident
    • No Win No Fee
    • Pedestrian Accident
    • Personal Injury Law
    • Road Traffic Accident
    • Slips, Trips and Falls
    • Supermarket Accident
    • Welfare Issues After Serious Injury
    • Workplace Slip and Trip
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