01536488116
We thought it was time to create a personal injury law firm that really understands its customers. National Accident Law gives you responsive access to expert legal support that's friendly and efficient. Above all, we're easy to deal with - right when you need help the most. We understand personal injury and we appreciate how it affects people. That's why we place such emphasis on exceptional customer care. Read more...
Also known as - National Accident Helpline
National Accident Law Limited
have 1 other location
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of National Accident Law Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using National Accident Law Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used National Accident Law Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how National Accident Law Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used National Accident Law Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how National Accident Law Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that National Accident Law Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Accident Abroad
Mahmood
Collected on:
I have been fighting my case with a help of National accident law firm and had been helped tremendously to not give up hope. It has been challenging three years to get justice. I was consulted by a highly professional solicitor Furzana who had help me to reach justice as truth triumphs.
Was this review helpful?
Christopher
Collected on:
Took far too long to answer any questions I had. Sometimes it would take weeks for an answer to a simple question. My last question has still not been answered on whether my case went to court and what to expect now. No payment has been made or when to expect it.
Also was given no advice to wait on how my injuries may play out. So when I went back to the solicitors to explain I have a permanent lump on my face from my car accident I was told it doesn’t matter cause they have sent documents off to court.
Also never spoke to a solicitor at any point during my case
Was this review helpful?
Catalin
Collected on:
Excellent service and very friendly team and excellent support for accident management recovery! Great solicitors and very professional!
Was this review helpful?
karl
Collected on:
They was absolutely amazing,done everything for me,very professional, and I got exactly what they said I would,I would highly recommend 👌
Was this review helpful?
Mark thomas
Collected on:
My experience was great and I was look after very professionally and had a very professionally experience
Was this review helpful?
Verified review
This review has been left by a verified client who used National Accident Law Limited.
Simon
Collected on:
Although it seemed a fairly long drawn out procedure, my Litigator was very professional and responded to my email and phone requests with the responses I was seeking. In the end, he had received an email offering an offer of settlement, and arranged a Teams Call with a Barrister. Although I was not able to be advised to accept the offer, the alternative was put in such a way that it was quite obvious what I should do.
Was this review helpful?
Verified review
This review has been left by a verified client who used National Accident Law Limited.
Matter Type:
Car Accident
Hannah
Collected on:
Alex L was great help after I was involved in an RTC. Ensuring that everything was communicated with me before any decisions were made, as well as ensuring everything was explained to me in a clear way that I could understand. Alex provided me with impartial advice and guidance on what decisions to make and ultimately got me a great outcome. Thankyou Alex L and the team at national accident Law.
Was this review helpful?
Matter Type:
Accidents In Public Places
Eric
Collected on:
when they took my case the first few months ,things were moving smoothly then came the halt, enquired and find out that my case handler has changed, this guy took the case back to ground zero ,keep sending me repeated messages, he never went over old messages I had with the first case handler ,so frustrating . they refer me premex for some medical examination and premex send me a message that NAL has advice them to cancel their appointment with me. NAL the cost of premex will go against me for none attendance .this is a joke .over 18 months for nothing .when trying to get an update it takes months to get one but same thing asking old questions.
Was this review helpful?
philip
Collected on:
Very poor never reply to my questions i put on the online portal
Was this review helpful?
DONNA
Collected on:
This company are NOT fit for purpose! Had my case almost a year & to date have done absolutely nothing. CANNOT speak to person dealing with claim EVER as state persons unavailable but able to have a conversation with telephonist!! I call for updates to speak to person allocated to deal with my case & not to have a 3 way conversation! FAIL at returning calls or actually getting any results. Unfamiliar with case asking for me to submit information they already have! Person went in to the back of my vehicle & therefore liable for the accident & in a year NAL have failed to even get the other insurance company to accept liability!! STAY WELL CLEAR OF THIS COMPANY THEY ARE TOTALLY INCOMPETENT
Was this review helpful?
We thought it was time to create a personal injury law firm that really understands its customers. National Accident Law gives you responsive access to expert legal support that's friendly and efficient. Above all, we're easy to deal with - right when you need help the most. We understand personal injury and we appreciate how it affects people. That's why we place such emphasis on exceptional customer care.
