Samantha
Collected on:
Incompetent rude and a dam right rip off
After talking to a solicitor who assured me they were experienced in the field I needed I instructed a solicitor to go ahead with my case!
This was a standard document which needed to be drawn up and registered with the tax department this should have taken 3 weeks maximum!
However this was not the case!
The solicitor was totally incompetent and had no experience in the field required! And actually admitted to having to google information!
After 5 months and receiving a invoice for £900 alarms were definitely ringing! I requested and arranged a meeting with the manager! However when I turned up for the meeting the manager was not present, instead a mediator was present who took notes to pass onto the manager! And to this present day I have heard nothing, apart from the solicitor in question dealing with my case, and that was to inform me that the document could not be registered and I needed to pay the outstanding amount of £900 which was overdue and would be charged interest everyday! Had the solicitor been able to register the document there would be a further invoice for £400 a totall of £1300
It became apparent because I had raised my concerns the company just wanted my money and to get rid of me!
I was never going to win against the solicitors so I paid the £900 pounds for the document which still hadn’t been registered and I was told could not be registered by the solicitors and I had to register it myself!
I have since used another solicitor who have been excellent the document was registered by the solicitor and my first tax return completed within 2 weeks and only cost me £420 in totall!!
Please do not use Thorpe and co!!!
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