Rogers & Norton Limited

01603666001

Established in 1982, Rogers & Norton Solicitors offer a comprehensive range of legal services to businesses, individuals and families throughout Norfolk, the eastern region and nationally.

Address
The Old Chapel
5-7 Willow Lane
Norwich
Norfolk
NR2 1EU
01603666001
www.rogers-norton.co.uk

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Accreditations

Other locations

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Available lawyers at Rogers & Norton Limited

Steven Clarke

Claire Watson

Chartered Legal Executive

Vikki Lambert

Cathy Hipper

Susan Rowe

Chartered legal Executive

Lauren Golder

Laura Rumsey

Alistair Ponder

Jack Crosthwaite

James Hunt

Conveyancing Executive

Hannah Rudling

5.0 out of 5

(2)

Associate and Chartered Legal Executive

Chloe Tooley

Elizabeth Gibson

Maria Taylor

Associate and Legal Executive

Bruce Faulkner

Jacob Cook

Lauren Nelson-Smith

Olivia Waters

Paige Summers

Phil Kerridge

Tracey Harvey

How Rogers & Norton Limited Compares

Value for money

This firm - 92%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Rogers & Norton Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Rogers & Norton Limited. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 3%

Overpriced 16%

About Right 80%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 91%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Rogers & Norton Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Rogers & Norton Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 91%

No 9%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Rogers & Norton Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 2

295th / 4550

Company & Commercial

1st / 2

223rd / 4335

Housing & Property

1st / 8

164th / 4226

Family Law

1st / 2

427th / 3832

Wills, Trusts & Probate

1st / 2

249th / 3486

Commercial Property

1st / 2

366th / 3293

Regulations

1st / 2

140th / 2538

Personal Injury

1st / 2

229th / 2355

Money & Tax

1st / 2

192nd / 1837

Professional Negligence

1st / 1

140th / 1187

Dispute Resolution

1st / 2

185th / 1035

Clinical Negligence

1st / 2

166th / 938

Agriculture

1st / 2

165th / 606

Construction

1st / 1

92nd / 580

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.6/5

Reviews summary

Excellent

214
Very Good

8
Average

2
Poor

1
Awful

22

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Ian

April 02, 2025

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Collected on:

Great service

Michele helped get us over line before the stamp duty kicked in. We have used Michele before and no doubt will again !

Lawyer named in this review:
Michele Walters

Michele Walters

A representative from Rogers & Norton Limited responded to this review on 04 April, 2025:

Thank you Ian! We're delighted to hear that Michele provided an excellent service with your conveyancing needs. It was a pleasure working with you, and we appreciate your trust in us. Many thanks, Rogers & Norton Solicitors

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Jack

April 01, 2025

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Outstanding Service from Kerry Dilks – Highly Recommended!

We had the pleasure of having Kerry Dilks from Roger’s and Norton as our solicitor and we couldn’t be happier with the service she provided. Kerry was incredibly fast and efficient, ensuring everything was handled smoothly and without delay.

What truly set Kerry apart was her caring and approachable nature. She took the time to explain everything clearly, making complex legal matters easy to understand. Thanks to her hard work and efficiency, we were able to complete our transaction in time to beat the rise in stamp duty, something we are incredibly grateful for!

If you’re looking for a solicitor who is knowledgeable, professional, and genuinely cares about her clients, we highly recommend Kerry Dilks.

Lawyer named in this review:
Kerry Dilks

Kerry Dilks

A representative from Rogers & Norton Limited responded to this review on 02 April, 2025:

Thank you Jack! We're delighted to hear that Kerry provided a fantastic service with all your conveyancing needs. It was a pleasure working with you, and we appreciate your trust in us. Thank you for your recommendation! Many thanks, Rogers & Norton Solicitors

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Mark

March 26, 2025

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Brilliant service all the way through the process.

Our experience was made nearly stress free by the service we had.

A representative from Rogers & Norton Limited responded to this review on 27 March, 2025:

Thank you Mark! It was a pleasure working with you, and we appreciate your trust in us. Thank you for your recommendation! Many thanks, Rogers & Norton Solicitors

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Annette Gore

March 25, 2025

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Excellent service, highly recommended

Claire Watson did my conveyance and was a pleasure to deal with. Kept me informed all the way through, was quick and efficient, answered all my correspondence promptly and I was very impressed. I would certainly recommend R&N. Many thanks.

Lawyer named in this review:
Claire Watson

Claire Watson

A representative from Rogers & Norton Limited responded to this review on 25 March, 2025:

Thank you Annette! We're delighted to hear that Claire provided a fantastic service with all your conveyancing needs. It was a pleasure working with you, and we appreciate your trust in us. Thank you for your recommendation! Many thanks, Rogers & Norton Solicitors

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Verified review

House move

March 20, 2025

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Excellent service!

Claire Watson and Angie Webster provided a recent excellent service for my house sale and purchase. They were easy to communicate with, clear with advice and made the whole situation as stress free as it could be. Good value for money also. Would highly recommend.

Lawyer named in this review:
Claire Watson

Claire Watson

A representative from Rogers & Norton Limited responded to this review on 20 March, 2025:

Thank you! We're delighted to hear that Claire provided a fantastic service with all your conveyancing needs. It was a pleasure working with you, and we appreciate your trust in us. Thank you for your recommendation! Many thanks, Rogers & Norton Solicitors

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Verified review

Sarah

March 18, 2025

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Totally professional

Absolutely first class service! This is my ninth property moving into and has been the smoothest.
Claire always responded to my calls/emails etc - which is a first with previous solicitors I’ve dealt with!
I actually as my sale/buy was proceeding recommended the company and she has since engaged them and says the same - ie fantastic service, professionalism and MORE importantly, respond quickly!

Lawyer named in this review:
Claire Watson

Claire Watson

A representative from Rogers & Norton Limited responded to this review on 20 March, 2025:

Thank you Sarah! We're delighted to hear that Claire provided a fantastic service with all your conveyancing needs. It was a pleasure working with you, and we appreciate your trust in us! Many thanks, Rogers & Norton Solicitors

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Anonymous

March 10, 2025

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Dealing with our Wills

Having previously used Roger & Norton for the purchase of a couple of properties we engaged their services to deal with our Wills and Powers of Attorney. The services was excellent with clear, concise legal advice and timely responsiveness.

Lawyer named in this review:
Cathy Hipper

Cathy Hipper

A representative from Rogers & Norton Limited responded to this review on 10 March, 2025:

Thank you! We're delighted to hear that Cathy provided an excellent service with your Wills and Powers of Attorney needs. It was a pleasure working with you, and we appreciate your trust in us! Many thanks, Rogers & Norton Solicitors

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Ken & Janet

March 08, 2025

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First class service

The sale of our house proved to be more complex than we anticipated because of the non cooperation of the Management Company and its solicitors. Claire worked diligently to overcome the issues and communicated well with us throughout. She was always responsive to questions and ready to discuss possible solutions. It was only through Claire's persistence that we completed the sale.

Lawyer named in this review:
Claire Watson

Claire Watson

A representative from Rogers & Norton Limited responded to this review on 10 March, 2025:

Dear Ken & Janet, Thank you for your wonderful feedback. We're delighted to hear Claire Watson and the team provided such an exceptional conveyancing service. Your kind words mean a lot to us! Best regards, Rogers & Norton Limited

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Anonymous

March 03, 2025

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Conveyancing and land Registry.

Hi, We initially had a bad experience with a previous conveyancing solicitor, the advice was not based on facts from the land registry. This would make the sale of my late father's estate very difficult and result in the loss of the house sale.
After a constructive initial telephone conversation with Susan Rowe at R&N, we were given Michele Walthers's contact details. As a family, we contacted Michele and progressed with the house sale at a rapid pace.
This, in turn, calmed the buyer's nerves (and ours), leading to the timely sale of the house and the asserted costs of keeping an empty house ready for sale.
The quote we received from R&N was very competitive. The only reason we did not go with R&N first was a referral from our estate agent, and the price was slightly lower.

Lawyers named in this review:
Michele Walters Susan Rowe

Michele Walters

Susan Rowe

A representative from Rogers & Norton Limited responded to this review on 03 March, 2025:

Thank you! We're delighted to hear that Michele and Susan provided an efficient and proactive service with your conveyancing needs. Thank you for your feedback, and we appreciate your trust in us! Many thanks, Rogers & Norton Solicitors

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Mike G

March 02, 2025

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Collected on:

Conveyancing for Bungalow sale.

Everything carried out as expected with no problems.

Lawyer named in this review:
Steven Clarke

Steven Clarke

A representative from Rogers & Norton Limited responded to this review on 04 March, 2025:

Hi Mike. Thank you for your feedback! We're glad to hear everything went smoothly as expected. If you ever need our services again, we'd be happy to help. Wishing you all the best!

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Reviews collected from

family

March 21, 2025

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family

Incredibly unprofessional and do not get back to people. JAMES HUNT is to be avoided. On stamp duty deadline he resulted in my chain to collapse. The other solicitors cannot believe what they witnessed.

A representative from Rogers & Norton Limited responded to this review on 24 March, 2025:

Thank you for taking the time to share your experience with us. We sincerely apologise for the inconvenience caused. Your feedback is crucial in helping us improve. Kind regards, Rogers & Norton Solicitors

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Xander

March 15, 2025

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Xander

Smooth process with great communication throughout.

A representative from Rogers & Norton Limited responded to this review on 17 March, 2025:

Thank you for your wonderful feedback. We're delighted to hear the team provided you with an exceptional service. Your kind words mean a lot to us! Best regards, Rogers & Norton Limited

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Housing & Property

Matter Type:

Residential Conveyancing

Edward

January 02, 2025

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Edward

I used Rogers & Norton partly as they have a city centre office which makes it easy to drop in any urgent documents. Apart from that I found Claire was superbly calm and professional throughout a lengthy house purchase that involved unexpected twists and turns as well as negotiating from the other side of the globe at times. Definitely a 5 star service.

A representative from Rogers & Norton Limited responded to this review on 18 February, 2025:

Thank you for taking the time to provide your feedback and 5-star rating. We're really pleased you are satisfied with our legal services. Many thanks, Rogers & Norton Solicitors

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Angela

November 18, 2024

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Angela

I purchased a property before through Rogers and Norton. Claire was my contact and she was excellent. So when deciding to move house we didn't hesitate to contact her. Once again she has given an outstanding service throughout our work with them. Fantastic and timely communication throughout. I wouldn't hesitate to use her again and would recommend her to anyone looking for a professional, reliable and quality service.

Thank you Claire for making the whole process run smoothly.

A representative from Rogers & Norton Limited responded to this review on 20 November, 2024:

Thank you, Angela! We're delighted to hear that Claire provided an outstanding service with your house sale and purchase. It was a pleasure working with you once again, and we appreciate your trust in us!

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Louis

October 29, 2024

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Louis

Appears that James from Roger and Norton has disappeared.
My purchase is ready and no correspondence from these guys for 3 weeks. Even though they have all the required sale information
Appalling communication

A representative from Rogers & Norton Limited responded to this review on 30 October, 2024:

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