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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Dale And Newbery LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Dale And Newbery LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Dale And Newbery LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Dale And Newbery LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Dale And Newbery LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Dale And Newbery LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Dale And Newbery LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Matter Type:
Purchase and Sale
Maheswari
Collected on:
It has been a pleasure to work with Hayley as part of our house move. Hayley was super proactive and efficient in getting things done. It was a smooth transition due to the continuous efforts, timely responses and being very approachable over the course of the journey.
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Matter Type:
Disputed Probate
Phil’s Channel
Collected on:
Extremely Unprofessional - Avoid at All Costs!
I recently made a formal complaint to them about one of their Solicitors who was acting for me, but the firm completely ignored their own procedures for handling complaints.
According to their own guidelines, a different person should have investigated my complaint, yet instead, I received an email from the solicitor I was complaining about, informing me that he would be looking into it. This is both unprofessional and highly inappropriate.
Additionally, I submitted a Subject Access Request (SAR) under GDPR 2018, and despite following this up 16 days later after no acknowledgement had been sent to me, I still haven't received any acknowledgment or response.
It’s clear that the only way forward now is to escalate the matter to the SRA, Legal Ombudsman, and ICO.
It seems they believe that being solicitors gives them free rein to disregard rules and regulations, but this lack of accountability is unacceptable.
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Liz
Collected on:
After selling houses in the past I can confirm that Haley Watson at Dale & Newbery has been an absolute professional and a pleasure to work with, at no time did she make me feel that she was too busy to speak with me. SHe has quietly gone about her business and ensured that we were informed every step of the way .
Thank you Hayley
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Matter Type:
Residential Conveyancing
Lea
Collected on:
I chose Dale and Newbery Staines after finding other favourable reviews regarding Hayley Watson's service.
We found her to be extremely efficient, always a prompt response to any of our communications even the non-urgent, she has been so patient & helpful as I had not dealt with a sale before. I would not hesitate to recommend her
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Brian
Collected on:
Hayley Watson was excellent in both the sale and purchase for us. Hatley was always on hand to answer any queries we had and explained areas clearly to us. We would strongly recommend.
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Karen
Collected on:
Hayley was excellent in assisting us with Mums move and always willing to speak on the phone when we had urgent queries.
We will be using Hayley for our own move very shortly.
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