Bradley’s rude and unprofessional behaviour cost us two houses and thousands of pounds. He may have some personal issues he is dealing with, but he behaved in a very aggressive, rude, unprofessional and immature manner and then went AWOL for 4 days. This cost us the second house. In the first case, he sat on a very important piece of information for 3 weeks, and by the time we were able to action it, the vendors pulled out.
Bradley isn’t fit to be doing the role he is in, and Curwens has no complaints procedure or cover for unstable employees. To date we haven’t received a reply to any of our complaint emails and escalations.
Disappointed to have been mistreated by this firm and Bradley, and this has cost us two homes and a sizeable amount of cash and immeasurable amount of stress.