AVRillo Conveyancing

Excellent communication- extremely professional with clear step by step instructions- would highly recommend

I would like to say a BIG THANK you to Karen F. and her team at AVRillo Solicitors.
Karen F. provided a positive attitude and commitment towards the purchse of our property.
Karen professionalism and straight forward approach was excellent.
Karen communication skills were first class.
As a first time buyer’s, Karen F. managed to explain the whole process from beginning to exchange of contract and Karen was always available when we require her conveyancer service.
Karen is very experience with deep knowledge, Karen understand her job roles as a conveyancer and I'm pleased to had Karen as our solicitor.
Dear Karen F. many thanks for your excellent work on our behalf.
Karen was so thorough, persistent, fair and transparent.
I shall always say I had the BEST possible solicitor to handle our purchased.
Words can't describe how much I'm grateful to had Karen Fernley to handle our property purchased.
Thank you for the surprise lovely gifts box from AVRillo. I wasn't expecting it 😁

Without a doubt my brother and I will certainly recommend AVrillo to family and friends.

Kind regards,
Eben

I just want to say a big thank you to Avrillo especially to Eve Rayner who went above and beyond ,as you know selling or buying a house is very stressful, but we are very lucky to choose right solicitor which made the purchase a lot easier.
It took us just over two months to completion which I would say was pretty fast. She was very quick replying to our questions and enquiries, her good communication made a big difference. I highly recommend them and we definitely going to use them in the future.


Daniel and Madalina Domina

We had a 6 week turnaround as our vendors were on a deadline with their purchase. AVRillo made our deadline and everyone we spoke with was very helpful. Super speedy and thorough.

The process end to end was 8 months for completion+ 3 months for the deeds! The solicitor didn't know how to work in parallel and we were stuck several times for one or other document without the ability to progress on other documents leading to excessive delays. At the end I had to involve myself chasing on a daily basis, contacting the seller through the agent directly, other party solicitors. Without my intervention the purchase would have definitely failed as my mortgage offer was one week away to expire after completion.

One of many examples to show their inefficiency is the deeds... after completion and after receiving automated emails for 3 months about them chasing someone for the final notice of assignment, I finally decided to contact myself the firm looking for the mentioned person, and for my surprise nobody in the firm knew about my case and told the mentioned person left the company 2 years ago. So this clearly shows the level of "chasing" Avrillo was doing on my case. They sent an email to an non existing person and just let it sit there for months until the client takes action, very unprofessional.

For post-completion there is no supervisor, manager, or anyone in charge to talk about my case. All I could get is to the person answering the phone apologising for the company, the only way to get an answer is using the email and it takes several days for an answer no matter how urgent it is.

I wish websites like ReviewSolicitor get more traction and force the bad apples in the firms to provide a better job. Myself as a well prepared client with several months for any situation I ended up living with a friend and paying for storage for unknown period of time, the amount of stress caused was upsettingly high. Hopefully this doesn't happen to anyone and my review helps someone to get clear expectations when using this firm.

I used Avrillo for my first time buy a few months back. The chain broke but my overall experience was very disappointing.
1. They claim to have a award winning portal. This is a broken portal where searches don’t work in most of the browsers including chrome.
They dump all emails there and expects clients to find and read them.
2. The solicitors are very naive and don’t have an understanding of what to convey. I am now using a matured solicitor from another firm and all questions that I used to ask them about information from seller, they kept pushing me to ask the Agents. I see the difference between a naive and a professional now.
3. The agents don’t talk to your over phone and you need to book an appointment with them. On seeking advice they would would only state the generic statements and provide no clarity.
4. They keep sending self praising emails about how fast they are but in the nutshell they just look to get indemnity and try to finish it there.
5. They will send you thousands of documents. When I spoke to this agent I was using Angela Higgins about the search money which could have been returned to me for next solicitation, she just mentioned you could have read it in the documents we send. So a generic response but they need money for insurance etc that’s when they will give you all details.

I would strongly recommend not to use them. I was suggested to use them by the agent Kallars. Use the ones which are more experienced and deal over email, phones and in person.

I used AVRillo to sell and purchase my new house. Angela Higgins was the best. She was very professional and dealt with every difficult situation with ease. We had a difficult exchange process and I thought my purchase would fall apart, but it didn't and this is simply because of Angela's professionalism and tact, honestly can't thank you enough. Angela was pleasant and very thorough and explained each step of the process which I appreciated. I really hope Angela's top bosses know how good she is - someone forward my review to them please...

Angela, thank you!!!

Brilliant
Brilliant. A little bit overpowering initially with all of the online forms to fill in, but once this is done AV Rillo make the process painless. Contacting them by email works as well. For minor queries I got a reply within 24hours. For bigger issues, for example as completion nears, answers were immediate. We used Sarah and her team and they we all excellent. You really felt they were o your side and all of the legal stuff( and there is a lot) was carefully laid out and explained so a layman could understand it. Well done for providing a great service and thanks. Richard .

As a first time buyer Meltem and her team made the whole process smooth from start to finish. Communication was impeccable ensuring that we always knew what was going on at each stage. Highly recommended.