Cook Legal Limited

I was facing a very stressful situation with my landlord after our tenancy ended. He refused to return our deposit of £1,100 and even sent us an invoice requesting an additional £980 after deducting the deposit. This felt incredibly unfair, especially since we had never missed a rent payment and had cleaned the property thoroughly. On top of that,after all these only we got to know that he had failed to put our deposit in a scheme, which made things even more complicated.

Being new to the country, I didn’t know where to turn. I came across the Legal Advice Centre by seen their facebook page and, although I was initially unsure, I decided to reach out.So I leave a message through messenger. Their response was quick, and everything was processed within a day. I later found out from my friend that the same lawyer, Shanon Morgan, had handled a similar case for them, which gave me the confidence to move forward.

Once I spoke with Shanon, I felt reassured and knew she would fight for us. The service was exceptional—quick, friendly, understanding, and highly professional. I truly have no words to express how grateful I am for the support I received. Finally not only the deposit I received two times of my deposit as well.It is all because of Lawyer Shanon Morgan's hard work and dedication to my case.All solved within 4-5 weeks.I hope they continue to have the strength and courage to fight for people in situations like ours. This team is amazing!!!This my lawyer is super amazing!!!

I felt represented, like I felt someone was on my side. The whole experience was fluid I never felt I was taking up someone's time nothing was too much effort. I would recommend to anyone

Shannon was very professional and efficient. She was always easy to contact, and very responsive. She also explained everything very well and made the whole process very easy. I would definitely recommend Shannon and Cook Legal to anybody who needs legal advice and help.

From our first initial conversation, Shannon was polite, friendly, professional and very knowledgeable. I was anxious about making a claim against my landlord but Shannon put my mind at ease and she was a pleasure to deal with. Her customer service during the time was impeccable and I hope she knows just helpful she was.

Shannon was excellent, she kept me abreast of all proceedings and was able to get my deposit back with an extra amount of money in no time

In my experience, Shannon was so supportive and swift. It was a walk in the park compared to the effort I put in to try to retrieve my funds from this landlord.

Great service from start to finish. Felt as though I could trust Shannon to look after my business so I didn’t have to worry.

I needed help dealing with a previous landlord who had mismanaged our deposit. Heather knew exactly how to move forward and did all the work with constant updates and minimal input required from myself. With the perfect mix of professionalism and tenacity Heather secured a very agreeable compensation with reasonable charges for her work.

I was passed to your company by tenant angels and was dealt with quickly and effectively. I was dealt with by Shannon Morgan and she was an absolute gem! I couldn't recommend your company any more. The communication between us both was fantastic, she was quick to answer any questions or queries I had and she gave updates often. I will definitely recommend yourselves should anyone need and would like to say thank you to all involved with my case, you were amazing.