Request a callback

Please be aware that by submitting this form, the details you have entered above will be sent directly to Cook Legal Limited. ReviewSolicitors are not responsible for the advice or contact you receive from the firm. Please see our Terms and conditions for more information.

Please complete the captcha...

Book an appointment

Please be aware that by submitting this form, the details you have entered above will be sent directly to Cook Legal Limited. ReviewSolicitors are not responsible for the advice or contact you receive from the firm. Please see our Terms and conditions for more information.

Cook Legal Limited

0151 665 0320
4.9/5
37 Client Reviews Leave a review

Cook Legal is a Wirral law firm. We provide expert personal legal services throughout the Wirral Peninsula and North West England, specialising in Tenancy Deposit Claims. Cook Legal Limited is a qualified and regulated solicitors firm in Wirral. We provide sensible and practical legal guidance and take the time to understand your needs and help protect your interests. We will tell you from the start whether we can help win your case, and our legal experts are ready to use every tactic to achieve the best possible outcome. Read more...

View map
Cook Legal Limited
Cook Legal Limited
Request a callback Send an email Book an appointment Visit website

Available lawyers at Cook Legal Limited

Shannon Morgan

5.0 out of 5
(21)
Paralegal

Heather Griffiths

5.0 out of 5
(3)
Chartered Legal Executive (non-solicitor)

Robert Cook

5.0 out of 5
(3)
Solicitor

How Cook Legal Limited Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Cook Legal Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Cook Legal Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 3%
Overpriced 3%
About Right 93%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Cook Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Cook Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Cook Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Cook Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Cook Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Housing & Property
2nd / 27
317th / 4265

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    35

  • Very Good

    2

  • Average

    0

  • Poor

    0

  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Lee
Housing & Property

Verified review

This review has been left by a verified client who used Cook Legal Limited.

Matter Type:

Landlord and Tenant

Lee

January 16, 2025

Report to admin

Collected on:

Excellent service.

I felt represented, like I felt someone was on my side. The whole experience was fluid I never felt I was taking up someone's time nothing was too much effort. I would recommend to anyone

Was this review helpful?

Siobhan
Housing & Property

Verified review

This review has been left by a verified client who used Cook Legal Limited.

Matter Type:

Landlord and Tenant

Siobhan

January 16, 2025

Report to admin

Collected on:

Very professional

Shannon was very professional and efficient. She was always easy to contact, and very responsive. She also explained everything very well and made the whole process very easy. I would definitely recommend Shannon and Cook Legal to anybody who needs legal advice and help.

Was this review helpful?

Chantell Graham
Housing & Property

Verified review

This review has been left by a verified client who used Cook Legal Limited.

Matter Type:

Landlord and Tenant

Chantell Graham

December 26, 2024

Report to admin

Collected on:

Shannon made a stressful situation so much easier to deal with

From our first initial conversation, Shannon was polite, friendly, professional and very knowledgeable. I was anxious about making a claim against my landlord but Shannon put my mind at ease and she was a pleasure to deal with. Her customer service during the time was impeccable and I hope she knows just helpful she was.

Was this review helpful?

Anonymous
Housing & Property

Verified review

This review has been left by a verified client who used Cook Legal Limited.

Matter Type:

Landlord and Tenant

Anonymous

November 29, 2024

Report to admin

Collected on:

Reclaim of tenancy deposit

Shannon was excellent, she kept me abreast of all proceedings and was able to get my deposit back with an extra amount of money in no time

Was this review helpful?

Alexander
Housing & Property

Verified review

This review has been left by a verified client who used Cook Legal Limited.

Matter Type:

Landlord and Tenant

Alexander

November 28, 2024

Report to admin

Collected on:

Immensely Helpful

In my experience, Shannon was so supportive and swift. It was a walk in the park compared to the effort I put in to try to retrieve my funds from this landlord.

Was this review helpful?

Mark
Housing & Property

Verified review

This review has been left by a verified client who used Cook Legal Limited.

Matter Type:

Housing disputes

Mark

October 25, 2024

Report to admin

Collected on:

Stress free and professional.

Great service from start to finish. Felt as though I could trust Shannon to look after my business so I didn’t have to worry.

Was this review helpful?

David
Housing & Property

Verified review

This review has been left by a verified client who used Cook Legal Limited.

Matter Type:

Renting and Tenancy Agreements

David

September 27, 2024

Report to admin

Collected on:

Guaranteed results

I needed help dealing with a previous landlord who had mismanaged our deposit. Heather knew exactly how to move forward and did all the work with constant updates and minimal input required from myself. With the perfect mix of professionalism and tenacity Heather secured a very agreeable compensation with reasonable charges for her work.

Was this review helpful?

Rebecca

Verified review

This review has been left by a verified client who used Cook Legal Limited.

Rebecca

September 21, 2024

Report to admin

Collected on:

Easy and quick service

Shannon was always very quick to reply and very informative. The process of getting my deposit was simple and I was kept up to date at every step.

Was this review helpful?

Alex
Housing & Property

Verified review

This review has been left by a verified client who used Cook Legal Limited.

Matter Type:

Landlord and Tenant

Alex

September 15, 2024

Report to admin

Collected on:

Help with unprotected safety deposit

I was passed to your company by tenant angels and was dealt with quickly and effectively. I was dealt with by Shannon Morgan and she was an absolute gem! I couldn't recommend your company any more. The communication between us both was fantastic, she was quick to answer any questions or queries I had and she gave updates often. I will definitely recommend yourselves should anyone need and would like to say thank you to all involved with my case, you were amazing.

Was this review helpful?

Alex
Housing & Property

Matter Type:

Landlord and Tenant

Alex

September 14, 2024

Report to admin

Collected on:

Alex Jones

I was passed to your company by tenant angels and was dealt with quickly and effectively. I was dealt with by Shannon Morgan and she was an absolute gem! I couldn't recommend your company any more. The communication between us both was fantastic, she was quick to answer any questions or queries I had and she gave updates often. I will definitely recommend yourselves should anyone need and would like to say thank you to all involved with my case, you were amazing.

Was this review helpful?

Reviews collected from

Dilhani

Dilhani

October 19, 2024

Report to admin

Collected on:

Dilhani

My name is Dilhani Wickramasinghe, and I wanted to express my sincere gratitude for the exceptional service I received from your firm. In particular, I would like to extend a special thanks to Ms. Shannon Morgan, who handled my case with utmost professionalism, kindness, and efficiency. She was not only friendly but also ensured that everything was done promptly and successfully.
I was facing a difficult situation with my landlord, who had failed to return my deposit and delayed depositing the funds into the DPS scheme. Thanks to Ms. Morgan's dedication and expertise, I was able to recover my full deposit from the landlord. Her efforts made a significant difference, and I am truly grateful for her support. I also want to acknowledge Tenant Angels, as without their referral, I would not have had the opportunity to work with the Cook Legal Team. I highly recommend your legal services to anyone in need, and I will not hesitate to do so in the future. Once again, thank you very much to Ms. Shannon Morgan and the entire Cook Legal team. I wish you all continued success in your future endeavours.

Was this review helpful?

Sarah

Sarah

March 24, 2024

Report to admin

Collected on:

Sarah

incredible!

Was this review helpful?

Request a callback Send an email Book an appointment Visit website

About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • Landlord and Tenant
    • Tenancy Breaches, Injunctions and Forfeiture Claims
Book an appointment