Paralegal at Cook Legal Limited

Shannon Morgan

Paralegal

Shannon Morgan is an employee with Cook Legal Limited. She is an experienced employee who is able to assist you working as a Paralegal

28b Thingwall Road, Irby, CH61 3UE

She is an experienced Paralegal who is able to assist you

Practice Areas

Housing & Property

5.0/5 22 Client Reviews 22
  • Housing & Property 100%
22 Client Reviews

5.0/5

Overall experience

  • Value For Money
  • Approachability

Reviews summary

  • Excellent
    22
  • Very Good
    0
  • Average
    0
  • Poor
    0
  • Awful
    0
Anonymous
Click to rate
madushani
madushani Added 3 weeks ago Report to admin
Collected whilst working at Cook Legal Limited
January 30, 2025 20250130224329

House Rental dispute

5

I was facing a very stressful situation with my landlord after our tenancy ended. He refused to return our deposit of £1,100 and even sent us an invoice requesting an additional £980 after deducting the deposit. This felt incredibly unfair, especially since we had never missed a rent payment and had cleaned the property thoroughly. On top of that,after all these only we got to know that he had failed to put our deposit in a scheme, which made things even more complicated.

Being new to the country, I didn’t know where to turn. I came across the Legal Advice Centre by seen their facebook page and, although I was initially unsure, I decided to reach out.So I leave a message through messenger. Their response was quick, and everything was processed within a day. I later found out from my friend that the same lawyer, Shanon Morgan, had handled a similar case for them, which gave me the confidence to move forward.

Once I spoke with Shanon, I felt reassured and knew she would fight for us. The service was exceptional—quick, friendly, understanding, and highly professional. I truly have no words to express how grateful I am for the support I received. Finally not only the deposit I received two times of my deposit as well.It is all because of Lawyer Shanon Morgan's hard work and dedication to my case.All solved within 4-5 weeks.I hope they continue to have the strength and courage to fight for people in situations like ours. This team is amazing!!!This my lawyer is super amazing!!!

Lawyer named in this review: Shannon Morgan

Shannon Morgan from Cook Legal Limited responded to this review on 31 January, 2025

Dear Madushani, Thank you for your kind words of your experience with us at Cook Legal. I am so glad we were able to help you with your tenancy deposit claim against your landlord and very pleased to hear you were happy with the result. Please feel free to contact us in the future if you find yourself in a similar situation. Take care, I wish you all the best. Best regards, Cook Legal Limited

Was this review helpful? Yes

Lee
Verified Lee Added 1 month ago Report to admin
Collected whilst working at Cook Legal Limited
January 16, 2025 20250116145759

Excellent service.

5

I felt represented, like I felt someone was on my side. The whole experience was fluid I never felt I was taking up someone's time nothing was too much effort. I would recommend to anyone

Lawyer named in this review: Shannon Morgan

Shannon Morgan from Cook Legal Limited responded to this review on 16 January, 2025

Dear Lee, Thank you for your positive review, we really appreciate your feedback and are glad we were able to assist your claim. Take care, Cook Legal Limited.

Was this review helpful? Yes

Siobhan
Verified Siobhan Added 1 month ago Report to admin
Collected whilst working at Cook Legal Limited
January 16, 2025 20250116105808

Very professional

5

Shannon was very professional and efficient. She was always easy to contact, and very responsive. She also explained everything very well and made the whole process very easy. I would definitely recommend Shannon and Cook Legal to anybody who needs legal advice and help.

Lawyer named in this review: Shannon Morgan

Shannon Morgan from Cook Legal Limited responded to this review on 16 January, 2025

Dear Siobhan, Thank you for taking the time to leave a review of your experience with us at Cook Legal, we really appreciate your kind words and I am glad I was able to help. All the best, Cook Legal Limited

Was this review helpful? Yes

Chantell Graham
Verified Chantell Graham Added 1 month ago Report to admin
Collected whilst working at Cook Legal Limited
December 26, 2024 20241226143113

Shannon made a stressful situation so much easier to deal with

5

From our first initial conversation, Shannon was polite, friendly, professional and very knowledgeable. I was anxious about making a claim against my landlord but Shannon put my mind at ease and she was a pleasure to deal with. Her customer service during the time was impeccable and I hope she knows just helpful she was.

Lawyer named in this review: Shannon Morgan

Shannon Morgan from Cook Legal Limited responded to this review on 02 January, 2025

Dear Chantell, Thank you for taking the time to leave a positive review and choosing us to assist with your claim. I am glad we were able to help and put your mind at ease. We wish you all the best for the future. Best regards Cook Legal Limited

Was this review helpful? Yes

Anonymous
Verified Anonymous Added 2 months ago Report to admin
Collected whilst working at Cook Legal Limited
November 29, 2024 20241129072509

Reclaim of tenancy deposit

5

Shannon was excellent, she kept me abreast of all proceedings and was able to get my deposit back with an extra amount of money in no time

Lawyer named in this review: Shannon Morgan

Shannon Morgan from Cook Legal Limited responded to this review on 29 November, 2024

Thank you for taking the time to leave a positive review, we are glad we were able to assist. Best Regards Cook Legal Limited

Was this review helpful? Yes

Alexander
Verified Alexander Added 2 months ago Report to admin
Collected whilst working at Cook Legal Limited
November 28, 2024 20241128200533

Immensely Helpful

5

In my experience, Shannon was so supportive and swift. It was a walk in the park compared to the effort I put in to try to retrieve my funds from this landlord.

Lawyer named in this review: Shannon Morgan

Shannon Morgan from Cook Legal Limited responded to this review on 29 November, 2024

Dear Alexander, Thank you for your review. We appreciate the positive feedback you have given us and are glad we were able to help. Best Regards, Cook Legal Limited

Was this review helpful? Yes

Mark
Verified Mark Added 4 months ago Report to admin
Collected whilst working at Cook Legal Limited
October 25, 2024 20241025083554

Stress free and professional.

5

Great service from start to finish. Felt as though I could trust Shannon to look after my business so I didn’t have to worry.

Lawyer named in this review: Shannon Morgan

Shannon Morgan from Cook Legal Limited responded to this review on 25 October, 2024

Dear Mark, Thank you for taking the time to leave a positive review on your experience with Cook Legal. We really appreciate your kind words. We wish you all the best. Best regards, Cook Legal Limited

Was this review helpful? Yes

Rebecca
Verified Rebecca Added 5 months ago Report to admin
Collected whilst working at Cook Legal Limited
September 21, 2024 20240921110825

Easy and quick service

5

Shannon was always very quick to reply and very informative. The process of getting my deposit was simple and I was kept up to date at every step.

Lawyer named in this review: Shannon Morgan

Shannon Morgan from Cook Legal Limited responded to this review on 23 September, 2024

Dear Rebecca, Thank you for your positive feedback. I am glad we were able to assist. Best regards, Cook Legal Limited

Was this review helpful? Yes

Alex
Verified Alex Added 5 months ago Report to admin
Collected whilst working at Cook Legal Limited
September 15, 2024 20240915224757

Help with unprotected safety deposit

5

I was passed to your company by tenant angels and was dealt with quickly and effectively. I was dealt with by Shannon Morgan and she was an absolute gem! I couldn't recommend your company any more. The communication between us both was fantastic, she was quick to answer any questions or queries I had and she gave updates often. I will definitely recommend yourselves should anyone need and would like to say thank you to all involved with my case, you were amazing.

Lawyer named in this review: Shannon Morgan

Shannon Morgan from Cook Legal Limited responded to this review on 16 September, 2024

Dear Alex, Thank you for taking the time to leave a positive review. We really appreciate your kind words. We wish you all the best. Best regards, Cook Legal Limited

Was this review helpful? Yes

Alex
Alex Added 5 months ago Report to admin
Collected whilst working at Cook Legal Limited
September 14, 2024 20240914203244

Alex Jones

5

I was passed to your company by tenant angels and was dealt with quickly and effectively. I was dealt with by Shannon Morgan and she was an absolute gem! I couldn't recommend your company any more. The communication between us both was fantastic, she was quick to answer any questions or queries I had and she gave updates often. I will definitely recommend yourselves should anyone need and would like to say thank you to all involved with my case, you were amazing.

Lawyer named in this review: Shannon Morgan

Shannon Morgan from Cook Legal Limited responded to this review on 16 September, 2024

Dear Alex, Thank you for taking the time to leave a positive review. We really appreciate your kind words. We wish you all the best. Best regards, Cook Legal Limited

Was this review helpful? Yes

About Shannon Morgan

Shannon Morgan is an employee with Cook Legal Limited. She is an experienced employee who is able to assist you working as a Paralegal

Languages Spoken: English

Contact Shannon Morgan

Address

Cook Legal Limited

28b Thingwall Road

Irby

CH61 3UE



Phone 0151 665 0326

Website

Resume

WORK EXPERIENCE

Title

Name

Duration

Paralegal

Cook Legal Limited

?-present