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Cook & Talbot Limited

3.1/5
18 Client Reviews Leave a review
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Cook & Talbot Limited

How Cook & Talbot Limited Compares

Value for money

This firm - 65%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Cook & Talbot Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Cook & Talbot Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 7%
Overpriced 28%
About Right 64%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 50%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Cook & Talbot Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Cook & Talbot Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 50%
No 50%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 67%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Cook & Talbot Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Cook & Talbot Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 67%
No 33%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Cook & Talbot Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Consumer
6th / 14
966th / 4644
Company & Commercial
5th / 10
947th / 4409
Housing & Property
4th / 12
1018th / 4270
Family Law
4th / 9
1298th / 3860
Wills, Trusts & Probate
5th / 11
1052nd / 3528
Commercial Property
4th / 11
926th / 3340
Employment
4th / 8
857th / 3125
Personal Injury
4th / 11
709th / 2396
Money & Tax
3rd / 8
540th / 1853
Professional Negligence
5th / 7
401st / 1210
Energy & Transport
2nd / 5
104th / 525

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

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Cook & Talbot Limited only have 18 reviews listed here

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Reviews summary

  • Excellent

    9

  • Very Good

    0

  • Average

    1

  • Poor

    0

  • Awful

    8

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Steven

Steven

May 15, 2024

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Collected on:

Professional Customer Service right the way through to Completion !

I have just completed on my latest investment property purchase and once again I used the services of Caitlin Maher who works at Cook & Talbot LTD Southport Branch.

In life you have many bad experiences and make sure you leave that review in detail , but equally when you have great experiences - you should take time out to give praise were its due.

Hence, I would highly recommend anyone looking for a prompt professionally company for convincing support , to look no further that Cook & Talbot LTD , equally I would if possible ask for Caitlin to lead your purchase in what is a very stressful process (but she makes it as stress free as possible).

All The best to all,

Steve.

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Rebecca

Rebecca

May 06, 2024

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Collected on:

Quick House Purchase

We have just completed on our first home in 9 weeks!! Amanda made our whole process smooth , easy to understand and we could not have chosen a better solicitor for our first big purchase! Thank you to all who were involved! Highly recommend!!!

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Anis

Anis

December 17, 2023

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Collected on:

Conveying

Very professional, polite and helpful staff. Caitlin was wonderful in all aspects of the conveyancing. Dealt with all queries very efficiently and professionally. Would recommend.

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Steve

Steve

December 14, 2023

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Collected on:

Customer Service Excellent - House Purchase.

Caitlin Mather has now dealt with 2 House Purchases for me and I could not be happier with her detailed Professional support on these matters.

In what is a very stressful event purchasing properties, she made the whole process as seamless & painless as possible.

My mails / calls where answered in a prompt manner and with some great guidace as well.

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Charlotte

Charlotte

August 04, 2023

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Collected on:

Brilliant throughout!

I was recommended Cook and Talbot by my mortgage adviser as I am a first time buyer. I was nervous as heard so many scary stories about solicitors being difficult to work with.

Amanda was allocated to my case, throughout my whole experience I couldn't say a bad word. She was brilliant.

We had issues on completion day which she sorted as soon as I sent the email she had contacted myself, other solicitors and the estate agent. She continued to communicate even out of hours to make sure it was sorted.

Estate agent contacted me to ask me where I found my solicitor as they have never come across a solicitor with such brilliant communication! They phrased Amanda and couldn’t believe how professional and approachable she is.

Everyone in the firm has been great and approachable even when Amanda has been on leave, I have always had a point of contact throughout.

I would 1000% use them in the future and I couldn't recommend enough!

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Dariusz

Dariusz

May 10, 2022

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Collected on:

Happy first time buyer

Chloe & Amanda were absolutely amazing from start to completion in the first home purchase. They make the process quick and smooth. The thing I like the most was the app which was great for keeping us up to date with the progress but also how fast was responsive to emails. Highly recommending Cook & Talbot !

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Fiona

Fiona

January 14, 2022

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Collected on:

House sale and purchase

One star is too generous, they were totally inept did not return phone calls or emails. Transferred money to us that they were supposed to keep hold of then we had to jump through hoops and pay charges to transfer it back. On completion day the contracts hadn’t even been sent to the seller, there was no urgency in their service whatsoever even though they knew we had been in temporary accommodation for 8 weeks due to a probate problem. Then to cap it all 7 months after completion they decide they owe us £200 but actually only transfer £140

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Johanne

Johanne

May 19, 2021

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Collected on:

Incompetent solicitors

Would not recommend. They made a mistake on the purchase of my property which they did not rectify and ended up costing me a lot of money to resolve the problem myself!
They took forever to respond or sometimes didn’t respond back.
Very unprofessional!

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Sean

Sean

April 28, 2021

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Collected on:

Terrible Experience AVOID!!!!!!!!

Avoid this solicitors at all costs! I never complain or leave negative reviews, but I am disgusted with the situation they have left us in, and the way they have, and are handling the situation now. We purchased our property in October 2020, contacts were signed and we moved straight into our new home. Last month (April 2021) I applied for a remortgage and found that my name is not on the property deeds and instead it was the previous owners name. This now means we can not apply for a remortgage, sell the property, lend money on the strength of the property despite me being a cash buyer and buying the property outright. The House has faulty electrics and no central heating which is not ideal to say the least, especially with three children, one being under 2 years old. I have contacted them numerous times (Chloe, Amanda and now Chris) and all have failed to provide me with any sort of update on how they intend to resolve the situation. I have asked how to complain internally as this needs to be done before I can report them to the Legal ombudsman and still no response. Please avoid at all costs!

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Kristina
Commercial Property

Matter Type:

Commercial mortgages

Kristina

April 22, 2021

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Collected on:

Slow and incompetent

Difficult to get hold of, rarely return calls or E-mails, slow and unprofessional. 5 months in to a remortgage and still none the wiser as to when we complete. Lots of mistakes are being made, and poor communication. I wouldn't recommend Mark Lloyd or this company

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About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Travel rights
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Media and Sports
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional trustees
    • Valuers
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Company & Commercial
    • Commercial Law
    • Employment - business
    • Tax
  • Energy & Transport
    • Maritime and Shipping