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How Robert James Law Limited Compares

Value for money

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Robert James Law Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Robert James Law Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 5%
Overpriced 5%
About Right 90%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Robert James Law Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Robert James Law Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Robert James Law Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Robert James Law Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Robert James Law Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    143
  • Very Good

    2
  • Average

    0
  • Poor

    0
  • Awful

    6

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Mrs S Ahmed

Verified review

This review has been left by a verified client who used Robert James Law Limited.

Mrs S Ahmed

November 13, 2024

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Personal Injury claim after a fall in Supermarket

I recently had a successful outcome with my personal injury claim, though I hadn’t realized that these cases could take as long as 15 months, which I’ve since learned is quite typical. I first contacted a local firm called Accident Specialists, who took down the details of my accident—a fall caused by a spill in a local supermarket. They explained that they work with Robert James Solicitors, who would represent me on a no-win, no-fee basis.

Initially, I worked with James Culkin, and later, my case was transferred to Beth Strickland. Both were exceptionally professional, courteous, and patient throughout the entire process. In the end, we achieved a settlement that exceeded my expectations. I’m very pleased with the service provided by Beth and the team at Robert James Solicitors.

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Vikki

Vikki

November 07, 2024

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Thank you

Thanks for your help and quick action and responses on this matter Olivia.

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Chantelle

Chantelle

October 28, 2024

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VERY TERRIBLE AND UNPROFESSIONAL SERVICE

TERRIBLE UNPROFESSIONAL COMPANY, HARASSES YOU THE DAY AFTER YOU ACCIDENT THEN RINGS YOU 4 TIMES A DAY AFTER YOU POLITELY ASK THAT THEY GIVE YOU A FEW DAYS!!! I HAD TO BLOCK THE NUMBER!!! THEN I SENT BIRTH CERTIFICATES FOR A PREVIOUS CLAIM AND THEY RETURN MY BIRTH CERTIFICATES BENT UP AND DID NOT SEE A ISSUE WITH THAT!!! THE MANAGER SOUNDED JUST AS TERRIBLE AND UNPROFESSIONAL AS THE STAFF!!! THEY NEED TO STOP TRADING, THEY APPEAR TO BE VERY DESPERATE FOR CLAIMS AND ONLY INTERESTED IN MAKING MONEY OFF OF THERE CLIENTS!!! DO NOT EXPECT SUPPORT, UPDATES UNLESS YOU CHASE THEM AND SUPPORT IS NOT AN OPTION!!!! IF MONEY IS YOUR ONLY INTEREST THEN THIS IS THE COMPANY FOR YOU!!! DONT BOTHER SPEAKING TO EMMA THE MANAGER AS IT IS A WASTE OF TIME AND I CAN NOW SEE WHY THE STAFF ARE THE WAY THEY ARE!!!!

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Ellie

Ellie

October 25, 2024

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Great service, very helpful and supportive

Throughout my stressful experience as a young claimant the members of this team took a lot of the stress off and did everything they could to help and support me. It was a really stressful and long claim which I have full reassurance from the team throughout.

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Malik

Malik

October 04, 2024

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Really helpfull

Emily Hernendiz
I am really pleased for the service I received. She was really helpful specifically when I fully lose hope. Properly looked into my case and properly guided me through. She really
Went extra miles and won the case. You are the best I would say. Thanks once again

At the end Mr John Doyle dealt with my case and he was also really helpful and professional.
Thanks

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Nicol

Verified review

This review has been left by a verified client who used Robert James Law Limited.

Nicol

September 11, 2024

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Outstanding service

I have used Alistair Brown from Robert James Law Limited. Such a fabulous 5 star service. I am very grateful to Alistair and colleagues for such an amazing service. Alistair is very polite, very honest and upfront, he has kept me update throughout the whole case and kept in contact which some solicitors struggle with due to managing their work load. Alistair has absolutely nailed it so if you are thinking of using his services please do! Very professional and such a pleasure to deal with. Thank you Alistair!

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Tsvetozar Tsvetanov

Verified review

This review has been left by a verified client who used Robert James Law Limited.

Tsvetozar Tsvetanov

July 31, 2024

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Outstanding Service and Fast Response

We had the pleasure of working with Vincent as our solicitor, and we couldn't be more satisfied with his services. Vincent consistently demonstrated exceptional professionalism, always responding promptly to our queries and keeping us informed every step of the way. His efficiency and dedication made the entire process smooth and stress-free. We highly recommend Vincent for anyone in need of a reliable and responsive solicitor.

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Shahryar

Verified review

This review has been left by a verified client who used Robert James Law Limited.

Shahryar

July 15, 2024

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Absolutely Brilliant experience


Vincent Sheung was always prompt in responding to my inquiries and kept me well-informed throughout the process.
Thanks to his hard work and commitment, the outcome of my case was favourable, and I couldn't be more satisfied with the service I received. I highly recommend him to anyone in need of legal assistance.

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Ell

Ell

July 08, 2024

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Disgraceful isn’t even the word I wouldn’t recommend.

You are absolutely disrespectful to people’s situation, you make out you help with additional support my case has now been on going for 9months and your call handler Aimee needs sacking, remember you work for us not your selfs never ever would i recommend this solicitors because you will be put through to Aimee who has no knowledge.

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Martina

Matter Type:

Car Accident

Martina

July 05, 2024

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One happy lady!

Highly recommend Emily and Robert James Law firm, Emily went above and beyond dealing with my difficult claim, overcoming many obstacles, she persisted and got me an excellent result, Thanks so much Emily!

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Reviews collected from

Sherelle

Sherelle

November 06, 2024

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Sherelle

Just had a call with a lovely lady named emma who have me some very helpful advice regarding my difficult issue.thank you xx

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Halima

Halima

July 10, 2024

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Halima

They seriously love wasting time and getting your hopes up high when you clearly Arnt liable for an accident and then they mess up the medical reports themselves and don’t know what they say half of the time because hundreds of colleagues take over and makes things worse. They don’t like listening and are really rude.

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MrDan060180

MrDan060180

April 09, 2024

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MrDan060180

I recommend anyone to Avoid this company if you can, they aren't there to help you just rip you off. There communication is poor and I found them to be quite rude. They are not on your side at all. Just trainee solicitors that have no clue. They also take 40% of your money and don't tell you that before had. Definitely the worst solicitors I've had to deal with.

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dan

dan

November 21, 2023

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dan

Ineffective comunication ,lack of initiative, failure to meet deadlines, simply: from start to end I felt hurt rather than helped

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Naila

Naila

October 16, 2023

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Naila

Please be aware this firm takes 40% of your total damages. Awful communication, stay away from this firm at all cost.
Would not recommend this firm to anyone

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Robert James Law Limited are accredited by

accreditation

About this branch

Description

Our expert lawyers will put you first, working collaboratively with the NHS and private treatment providers to ensure that your needs are met; whatever they may be. If your finances are strained, we will seek interim payments so that you can make ends meet and most importantly, we will always be here by your side. Our approach is to think innovatively and if we think a particular outcome is reasonable, it is definitely achievable. We will always put you at the heart of everything we do, which sometimes means tough conversations, but you can rest assured we will never shy away from these, whether we are discussing your case with you or the other side.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Dispute resolution - civil mediation
    • Libel and Defamation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - Product liability claims
    • Litigation Law
    • Malicious falsehood
  • Personal Injury
    • Accident At Work
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Back Injury At Work
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Carpal Tunnel Syndrome
    • Children's Accident
    • Children's Serious Injury
    • Chronic Pain
    • Cycling Accident
    • Defective Work Equipment
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Manual Handling
    • Motor Insurance Policy
    • Motorbike Accident
    • No Win No Fee
    • Pedestrian Accident
    • Personal Injury Law
    • Repetitive Strain Injury
    • Road Traffic Accident
    • Road Traffic Accident Abroad
    • Serious Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Tinnitus
    • Welfare Issues After Serious Injury
    • Whiplash
    • Workplace Slip and Trip
  • Professional Negligence
    • Accountants
    • Architects
    • Barristers
    • Engineers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional Negligence
    • Professional Negligence law
    • Professional trustees
    • Surveyors
    • Tax consultants
    • Valuers

Business areas of law

  • Company & Commercial
    • Contract law
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Insurance
    • Slander
    • Small businesses
  • Dispute Resolution
    • Mediation
  • IT & Intellectual Property
    • GDPR
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