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Our expert lawyers have sat across from those who have lost loved ones and from those whose lives have been changed. We have sat across from clients who are worried about how they will pay their bills. And we have sat across from clients who don’t know whether they will be able to walk, talk or return to work. We know that when you are at your lowest point, you will need an experienced, caring and dedicated lawyer to support you when you need it most. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Robert James Law Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Robert James Law Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Robert James Law Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Robert James Law Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Robert James Law Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Robert James Law Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Robert James Law Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Robert James Law Limited.
Filip
Collected on:
Troughout the process,Robert James Solicitors maintaned clear and timely communication,ensuring I was always informed about the progress of my case.
Ryan took the time to thoroughly explain legal terms and procedures,making complex concepts accessible and alleviating my concerns.
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James
Collected on:
Great service throughout. John Doyle my litigation Executive really stood out. His response time to any update request or queries was unbelievably quick. Always more than happy to jump on a call and explain in detail the situation. Couldn’t have asked for a better service from him. I will without doubt recommend.
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Gloria
Collected on:
Great service. I am very pleased with the professional support and communication we had during my case especially with John Doyle. I would highly recommend.
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Matter Type:
Car Accident
Daniel
Collected on:
Great service throughout my whole case, took the time to explain everything to make sure I fully knew what was happening at all times. I was particularly impressed with John Doyle, his kind and professional approach was much appreciated.
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Verified review
This review has been left by a verified client who used Robert James Law Limited.
Mrs S Ahmed
Collected on:
I recently had a successful outcome with my personal injury claim, though I hadn’t realized that these cases could take as long as 15 months, which I’ve since learned is quite typical. I first contacted a local firm called Accident Specialists, who took down the details of my accident—a fall caused by a spill in a local supermarket. They explained that they work with Robert James Solicitors, who would represent me on a no-win, no-fee basis.
Initially, I worked with James Culkin, and later, my case was transferred to Beth Strickland. Both were exceptionally professional, courteous, and patient throughout the entire process. In the end, we achieved a settlement that exceeded my expectations. I’m very pleased with the service provided by Beth and the team at Robert James Solicitors.
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Vikki
Collected on:
Thanks for your help and quick action and responses on this matter Olivia.
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Chantelle
Collected on:
TERRIBLE UNPROFESSIONAL COMPANY, HARASSES YOU THE DAY AFTER YOU ACCIDENT THEN RINGS YOU 4 TIMES A DAY AFTER YOU POLITELY ASK THAT THEY GIVE YOU A FEW DAYS!!! I HAD TO BLOCK THE NUMBER!!! THEN I SENT BIRTH CERTIFICATES FOR A PREVIOUS CLAIM AND THEY RETURN MY BIRTH CERTIFICATES BENT UP AND DID NOT SEE A ISSUE WITH THAT!!! THE MANAGER SOUNDED JUST AS TERRIBLE AND UNPROFESSIONAL AS THE STAFF!!! THEY NEED TO STOP TRADING, THEY APPEAR TO BE VERY DESPERATE FOR CLAIMS AND ONLY INTERESTED IN MAKING MONEY OFF OF THERE CLIENTS!!! DO NOT EXPECT SUPPORT, UPDATES UNLESS YOU CHASE THEM AND SUPPORT IS NOT AN OPTION!!!! IF MONEY IS YOUR ONLY INTEREST THEN THIS IS THE COMPANY FOR YOU!!! DONT BOTHER SPEAKING TO EMMA THE MANAGER AS IT IS A WASTE OF TIME AND I CAN NOW SEE WHY THE STAFF ARE THE WAY THEY ARE!!!!
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Ellie
Collected on:
Throughout my stressful experience as a young claimant the members of this team took a lot of the stress off and did everything they could to help and support me. It was a really stressful and long claim which I have full reassurance from the team throughout.
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Malik
Collected on:
Emily Hernendiz
I am really pleased for the service I received. She was really helpful specifically when I fully lose hope. Properly looked into my case and properly guided me through. She really
Went extra miles and won the case. You are the best I would say. Thanks once again
At the end Mr John Doyle dealt with my case and he was also really helpful and professional.
Thanks
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Verified review
This review has been left by a verified client who used Robert James Law Limited.
Nicol
Collected on:
I have used Alistair Brown from Robert James Law Limited. Such a fabulous 5 star service. I am very grateful to Alistair and colleagues for such an amazing service. Alistair is very polite, very honest and upfront, he has kept me update throughout the whole case and kept in contact which some solicitors struggle with due to managing their work load. Alistair has absolutely nailed it so if you are thinking of using his services please do! Very professional and such a pleasure to deal with. Thank you Alistair!
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Sherelle
Collected on:
Just had a call with a lovely lady named emma who have me some very helpful advice regarding my difficult issue.thank you xx
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Halima
Collected on:
They seriously love wasting time and getting your hopes up high when you clearly Arnt liable for an accident and then they mess up the medical reports themselves and don’t know what they say half of the time because hundreds of colleagues take over and makes things worse. They don’t like listening and are really rude.
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MrDan060180
Collected on:
I recommend anyone to Avoid this company if you can, they aren't there to help you just rip you off. There communication is poor and I found them to be quite rude. They are not on your side at all. Just trainee solicitors that have no clue. They also take 40% of your money and don't tell you that before had. Definitely the worst solicitors I've had to deal with.
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dan
Collected on:
Ineffective comunication ,lack of initiative, failure to meet deadlines, simply: from start to end I felt hurt rather than helped
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Naila
Collected on:
Please be aware this firm takes 40% of your total damages. Awful communication, stay away from this firm at all cost.
Would not recommend this firm to anyone
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Our expert lawyers will put you first, working collaboratively with the NHS and private treatment providers to ensure that your needs are met; whatever they may be. If your finances are strained, we will seek interim payments so that you can make ends meet and most importantly, we will always be here by your side. Our approach is to think innovatively and if we think a particular outcome is reasonable, it is definitely achievable. We will always put you at the heart of everything we do, which sometimes means tough conversations, but you can rest assured we will never shy away from these, whether we are discussing your case with you or the other side.
