01512079910
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of James Murray Solicitors on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using James Murray Solicitors. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used James Murray Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how James Murray Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used James Murray Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how James Murray Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that James Murray Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Hope
Collected on:
I was repasented by Lauren from the Bootle branch I traveled all the way from Bradford with my bag expecting prison and I walked out with a fine
FIRST TIME EVER I HVE WALKED OUT IF COURT she is absolutely amazing highly recommended
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Lee
Collected on:
Absolute disgrace, elliot smallshaw was apparently dealing with my case for months. He made no progress and when I complained to jayne Thomas he accused me of being the one at fault because I missed his call, I then pointed out that I had called back twice within 20mins of his call to be told he was busy and would get back to me. I also called the next day and was told the same, I also sent 3 emails over the next few weeks. No answer to anything. The case was then turned over to Lee Massingham, he called me and said dont worry I am personally going to work on your case, give me 24-48hrs and I will get back to you with a plan on how to move forward that was 37 days ago. I have called, left voice messages and emailed several times to both Lee Massingham and jayne Thomas and have not had a single reply. I tried to go to another solicitor but when I explained what had happened they refuse the case. They say because James Murray have been "dealing" with the case for months it does not pass their risk assessment. Absolutely disgusting level of service, thankyou for destroying my chance to have my case heard.
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Scott
Collected on:
This review is for a different branch.
I have been dealing with Leanne and Paul, second to none been brilliant with advise and helped me when I thought I had no chance
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Johnathan
Collected on:
This review is for a different branch.
Worst experience possible!! Very happy to take my money but left me at court with no representation and told me that I’m on my own! Shockingly poor from a supposedly professional firm. I would never recommend this firm of conmen to anyone!
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david
Collected on:
This review is for a different branch.
many thanks to both jim murray and mark ellis - great representation in court and preparation at the office - succeeded in keeping my driving licence with 12 points and being able to continue driving - highly recommended
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