Jackson Lees Group Ltd

01512821700

Also known as :

Jackson Lees Group
Jackson Lees
Broudie Jackson Canter

Address
3rd Floor
Walker House
Exchange Flags
Merseyside
L2 3YL
01512821700
www.jacksonlees.co.uk

2.9/5

24 Client Reviews Leave a review

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How Jackson Lees Group Ltd Compares

Value for money

This firm - 55%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Jackson Lees Group Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Jackson Lees Group Ltd. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 83%

About Right 16%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 46%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Jackson Lees Group Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Jackson Lees Group Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 46%

No 54%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Jackson Lees Group Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 4

490th / 4645

Company & Commercial

1st / 3

822nd / 4410

Housing & Property

1st / 3

804th / 4271

Family Law

1st / 3

892nd / 3861

Wills, Trusts & Probate

1st / 3

874th / 3528

Commercial Property

1st / 3

837th / 3339

Employment

1st / 2

767th / 3126

Regulations

1st / 3

407th / 2599

Personal Injury

1st / 4

635th / 2396

Crime/ Criminal Defence

1st / 3

486th / 2123

Immigration

1st / 4

512th / 2013

Money & Tax

1st / 3

485th / 1853

Dispute Resolution

1st / 1

401st / 1036

Clinical Negligence

1st / 2

351st / 946

Welfare & Benefits

1st / 3

170th / 819

Human rights

1st / 2

162nd / 755

Notary

1st / 2

167th / 717

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Become Verified

Jackson Lees Group Ltd only have 24 reviews listed here

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Review Sources

Client Reviews

2.9/5

Reviews summary

Excellent

11
Very Good

0
Average

0
Poor

0
Awful

13

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Housing & Property

Matter Type:

Residential Conveyancing

Mehmet Yigit

April 09, 2023

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Very Satisfied with Jackson Lees

I worked with Lucy Joel of Jackson Lees to buy my first home. She has been absolutely professional at every step of the way. She explains everything clearly, gives frequent updates on the status/progress of the process and always answers her e-mails.
Everything was very smooth from the initial explanation of the process to exchange of contracts and completion. Lucy worked extra-hard to make sure that I got the keys on the agreed date and always kept me in loop. The purchase was completed quite quickly with no hassle. I cannot think of anything else she could have done differently, everything was done very efficiently.
I would recommend Lucy to my family and friends with ease.

A representative from Jackson Lees Group Ltd responded to this review on 14 April, 2023:

Thanks for your 5 star review. We're delighted that Lucy and the team were able to ensure the purchase of your first property ran smoothly and efficiently. Congratulations! We wish you every happiness in your new home.

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joevans27

September 20, 2022

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Collected on:

Trying to screwYou over

Never did what they said they would do ( get the videos of me being smashed up by the police DAR) If I signed their form for legally aid. I have this in reordered call. I feel they were just buying the police time. Be wary

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Paul

March 19, 2022

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Refund request

We request a refund from this company for a service that was no longer needed. The process of recovering a refund was unnecessarily long and frustrating (2 weeks) Jackson-lee have the tech to take your money in the blink of an eye, but a refund isn’t so straight forward. I will NOT use or recommend this company in the future.

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Family Law

Matter Type:

Divorce

Hazel

March 03, 2022

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Communication

Do not use this firm. Ms Brunt (Divorce & Family Solicitor) is rude and untimely in her communication and has made many mistakes/contradictions designed to confuse and frustrate the process.

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Wills, Trusts & Probate

Matter Type:

Disputed Wills

Katie

January 10, 2022

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Will and probate enquiries

Really unimpressed with rude and patronising untrained person after requesting callback. Totally unsympathetic following family members recent passing. Assumed I was looking for “free advice”. Would not recommend.

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Housing & Property

Matter Type:

Residential Conveyancing

Vanessa

December 14, 2021

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Totally unprofessional

This solicitor firm are the worst firm ever.
Poor customer services
Very slow perhaps overloaded with work
If you don’t want grief then stay away from them.

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Tony

January 03, 2021

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DO NOT USE THEIR COURT OF PROTECTION DEPT !!

DO NOT USE THEIR Court Of Protection Dept. This firm is only interested in how much money they can make out of you. Not interested in protecting the vulnerable. In the space of eight and a half months from the date they were appointed until my Mother’s death they accumulated fees of £33754,42. Of which £3120 is still unaccounted for as the COP dept records show they paid the litigation dept this figure-but the litigation dept state they did not receive it-so where did this money go?

Anna Salisbury did a good job of the litigation proceedings to remove an illegal occupant from my Mother’s property-however her hands were tied as the COP dept did not act on her advice. She advised the Panel Deputy Jane McGregor (who never interacted with us at all-but saw fit to meet the illegal occupant of my Mother’s home) - that possession proceedings could commence right at the start of the deputyship in June 2019-but they did not instigate the action until October 2019.Tens of thousands of pounds were wasted holding meetings to decide on a course of action to take when they had already been advised by the litigation dept they were in a strong position to proceed.

Jackson Lees were provided with a file of documents by my family that contained all the evidence needed to commence litigation proceedings right at the start of their appointment. but wasted a lot of time accruing their own file and seeking independent counsel advice-ignoring the advice from their own litigation experts.

Joanne McNally of the COP dept was condescending and informed my family and I that Jackson Lees were “in charge” and we should “let go of the reins”. They did not update us and then charged us a fortune for phone calls when we requested updates as we were very concerned at the inexplicable delays and the amount of costs being incurred.

Jackson Lees were in charge of my Mother’s affairs for three months before they redirected her post. This was particularly appalling as important financial documents ie bank statements /pension statements etc were being sent to her address and being opened by the illegal occupant of her property. Jackson Lees knew this was happening -and yet chose to delay the re-direction. This was an appalling breach of my Mother’s data security. They did not act in her best interests.

My Mother passed away on 16/01/20-but we did not receive a final bill from Jackson Lees until 29/04/20-despite chasing them for it. This bill was paid from my Mother’s remaining funds and the balance paid to my family. We were under the impression all their legal fees had been paid.

Jackson Lees sought counsel advice re the costs of the possession proceedings and were advised that they could pursue the respondent for all costs associated with the possession proceeding.(Estimated in the region of £12000). It now appears that they once again chose to ignore advice and did not pursue the matter and claim costs from the respondent.

On 19/11/20 my sister and I received threatening letters demanding payment for these litigation costs plus interest of £1523.34. The letter stated the original bill was dated 23/01/19-which was not the case. The original bill was dated 09/01/20 and was sent internally from the litigation dept to the COP dept and was never sent to my sister and I. We had no idea this amount was outstanding-and why wait until November 2020 to chase it up and try to charge us interest for an incorrect length of time! This letter was accompanied with threats of court action!

The amount of fees incurred over such a short period of time was ridiculous. The costs should have only been for the day to day running of my Mother’s affairs and for the possession proceedings to take back her property from an illegal occupant. They played into the hands of the solicitor of the illegal occupant by engaging in pointless dialogue with him which achieved noting but racking up more costs for my Mother. Again -this was not in her best interests. Jackson Lees were again more interested in lining their own pockets with huge costs.

Following my Mother’s death Jackson Lees did not give my sister and I a hand over/explain where they were up to with ongoing legal matters -ie the outstanding fees owed to the respondent’s solicitor. This matter was still ongoing until November 2020 and we were forced to abide by decisions Jackson Lees had made but had neglected to inform us about.

AVOID AVOID AVOID!!

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Housing & Property

Matter Type:

Residential Conveyancing

Gulay

December 27, 2020

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Very responsive

I instucted Jackson Lees for a conveyancing matter and must say Gemma was the most professional and productive solicitor anyone could ask for. The whole process went smoothly and totally stress free. Gemma was very responsive to all my queries and the reception staff have always responded promptly and made sure my calls were returned.

I would definitely recommend Jackson Lees for anyone looking for a conveyancer.

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Company & Commercial

Matter Type:

Alternative Dispute Resolution (ADR)

James

November 20, 2020

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Definitely recommend

I cannot praise Anna Salisbury from Jackson Lees enough. My wife and I were left facing a bill of many thousands of pounds through the negligence of our family solicitor during a house conveyance. After 6 months of banging my head against the wall with our solicitor Anna was recommended to us and through her dogged determination and persistence she had the situation sorted and our costs returned while keeping us informed at all times

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Barrie

September 20, 2020

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Avoid at all cost when buying or seeking a home

Worst experience ever dealing with this company or at least Gemma lea.
A straight forward purchase of a house with no chain has took over 7 months.

In that time I have never spoke to gemma never got a call back when I left messages. I did speak to her assistant Conner who was helpful.

She has waited until the Venders mortage offer is running out to start moving things forward.

So I expect to loose the house I was going to buy becasue they are having to pull out unless by some mirical Jackson Lee's can sort it with in the next 5 days.

But please read other reviews on the internet I wish I done first. I used them because my mortgage company Halifax recommend them I will do my best to change this so no one else has to suffer this stress.

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About this branch

Regulated by

Legal services

Personal areas of law

Clinical Negligence
- Accident and Emergency Claims
- Amputation Negligence Claims
- Anaesthetic Awareness Claims
- Birth Defect and Wrongful Birth Claims
- Birth Injury Claims
- Birth Injury To Mother Claims
- Blood Transfusion Claims
- Bowel Cancer Misdiagnosis Claims
- Breast Cancer Misdiagnosis Claims
- Breast Surgery Compensation Claims
- C. Difficile Claims
- Cancer Misdiagnosis Claims
- Cauda Equina Syndrome Claims
- Cerebral Palsy Claims
- Cervical Cancer Misdiagnosis Claims
- Clinical Negligence
- Cochlear Implant Claims
- Cosmetic Dentistry Claims
- Cosmetic Surgery Claims
- Defective Medical Device Claims
- Dental Negligence
- Dental Negligence Claims
- Dermal Filler Compensation Claims
- Diabetes Claims
- Erb’s Palsy Compensation Claims
- Eye Surgery Claims
- Failed Sterilisation Claims
- Fatal Medical Negligence Claims and Inquests
- Faulty Defibrillator Claims
- Fertility Negligence Claims
- GP Negligence Claims
- Group B Streptococcus Claims
- Hospital Negligence Claims
- Knee Replacement Claims
- Laser Eye Surgery Claims
- Laser Treatment Claims
- Lung Cancer Misdiagnosis Claims
- MRSA Claims
- Medical Misdiagnosis Claims
- Medical Negligence
- Meningitis Misdiagnosis Claims
- Metal-On-Metal Hip Replacement Claims
- Misdiagnosed Miscarriage Claims
- Nerve Damage Claims
- Nerve Injury Claims
- Ophthalmic Negligence Claims
- Oral Cancer Claims
- Orthopaedic Negligence Claims
- Ovarian Cancer Misdiagnosis Claims
- Pancreatic Cancer Misdiagnosis Claims
- Periodontal Disease Claims
- Pregnancy and Gynaecology Injury Claims
- Pressure Sore Claims
- Prostate Cancer Misdiagnosis Claims
- Restorative Dentistry Claims
- Sepsis Negligence Claims
- Skin Cancer Misdiagnosis Claims
- Sorin Stockert 3T Heater-Cooler Claims
- Spinal Surgery Claims
- Stillbirth Compensation Claims
- Stroke Misdiagnosis Claims
- Surgery Compensation Claims
- Surgical and Transvaginal Mesh Claims
- Testicular Cancer Misdiagnosis Claims
Consumer
- Consumer Disputes
- Consumer Rights
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
- Travel rights
Crime/ Criminal Defence
- Assault
- Business Crime
- Criminal Damage
- Criminal defence - All
- Drugs offences
- Fraud
- Murder and Manslaughter
- Professional Conduct
- Regulatory Defence
- Theft
Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Media and Sports
- Part Time Workers
- Pension Law
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Asset protection and tax mitigation
- Child Arrangements Following Divorce
- Child Law
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce After A Brain Or Other Serious Injury
- Domestic Abuse
- Family Mediation
- Family law
- Financial Matters
- Grandparents' Rights
- Inheritance Act claims
- Injunctions
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- Neighbour Disputes
- New home purchases and sales
- Option agreements and conditional contracts
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
Human rights
- Human rights
Immigration
- Administrative reviews, appeals and judicial reviews
- Ancestry visas
- Applications for British citizenship
- Applications for discretionary leave
- Applications to extend leave to remain or for settlement
- Asylum and Deportation
- Asylum applications and appeals
- Citizenship
- Deportation appeals
- EEA Family Permits
- EEA Registration Cards
- EEA Residence Permits
- Entry clearance applications and appeals
- Family Based Visas
- Family Reunion Applications / Appeals
- Family Visit Visa Applications /Appeals
- General Visit Visa Applications / Appeals
- Human Rights
- Illegal Workers and Civil Penalties
- Immigration Law
- Indefinite leave to remain applications
- Marriage Applications/Appeals
- Nationality, Citizenship, Registration application
- Partner and family visas
- Re-entry bans
- Refugee Family Reunion
- Settlement Applications and indefinite leave to remain appeals
- Tier 1 (investors, entrepreneurs and exceptional talent)
- Tier 2 (sponsored skilled workers)
- Tier 4 (students)
- Tier 5 (temporary workers)
- UK ancestry
- Visas
Money & Tax
- Debt and Bankruptcy
Notary
- Notary
Personal Injury
- Against The Council
- Benefits Available To Asbestos Victims
- Diffuse Mesothelioma Payment Scheme
- Gym Injury Compensation
- Personal Injury Law
- Welfare Issues After Serious Injury
Welfare & Benefits
- Benefits
- Housing
- Mental Health
Wills, Trusts & Probate
- Probate
- Trusts
- Wills

Business areas of law

Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Asset Tracing
- Business structures and joint ventures
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Credit Control
- Data Protection
- Debt Recovery
- Employment - business
- Franchising
- Insolvency and Bankruptcy
- Management buyouts
- Merchandising and sponsorship
- Mergers and Acquisitions
- Mis-sold Interest Rate Swap Agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Statutory Demands
- Summary Judgment
- Unfair Loan Charges
Dispute Resolution
- Mediation
Regulations
- Health and Safety

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Jackson Lees Group Ltd

How Jackson Lees Group Ltd Compares

Value for money

Would recommend tofriends and family

Satisfied withoutcome of matter

Rankings by area of expertise

Jackson Lees Group Ltd only have 24 reviews listed here

Top Rated Law Firms - Highly Recommended and Recently Used By Clients Like You

Burys Solicitors Limited

4.9/5

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4.9/5

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4.5/5

Review Sources

Reviews summary

Excellent

Very Good

Average

Poor

Awful

Overall experience

Very Satisfied with Jackson Lees

Trying to screwYou over

Refund request

Communication

Will and probate enquiries

Totally unprofessional

DO NOT USE THEIR COURT OF PROTECTION DEPT !!

Very responsive

Definitely recommend

Avoid at all cost when buying or seeking a home

About this branch

Regulated by

Legal services

Personal areas of law

Business areas of law

Would recommend to
friends and family

Satisfied with
outcome of matter