Avoid Working with Aroosa
If youāre ever assigned Aroosa to handle your case, I strongly advise against it. My experience with her has been incredibly damaging, both to my mental health and the progress of my case. She will gaslight you into believing she is helping, but in reality, she will be a major obstacle to achieving any meaningful results.
When I first joined, I worked with an excellent lawyer named Akembila, who was proactive, supportive, and genuinely cared about my case. Things were moving forward smoothly. However, after being assigned to Aroosa, everything came to a halt. She sends long, overly complicated letters filled with legal jargon that I donāt understand. She doesnāt even bother to call and explain them, leaving me completely lost.
Her communication is appallingāshe rarely answers calls or emails, and when she does, itās after 5 PM, making it impossible to take action until the next day. Iāve repeatedly asked to speak to her supervisors or managers, but Iāve never been put through to anyone or had my concerns acknowledged. Itās as if thereās no accountability for her actions.
Sheās dismissive, unmotivated, and has a terrible work ethic. Instead of being proactive and finding ways to move my case forward, she repeats the same unhelpful points like a broken record. Her tone is demeaning and rude, and she doesnāt collaborate with other professionals to get me the support I need.
Working with Aroosa has been a nightmare. Iāve requested multiple times to work with someone else, but it seems sheās intent on holding onto my case despite being completely ineffective. If you value your mental health and want actual progress, avoid working with Aroosa at all costs.