020 8350 4114
Criminal Defence, Fraud and Motoring Law is where our expertise and recognition lies.
Mckenzies
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Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Mckenzies on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Mckenzies. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Mckenzies and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Mckenzies performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Mckenzies and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Mckenzies compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Mckenzies offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Mckenzies.
Matter Type:
Criminal defence - All
Trina
Collected on:
My solicitor Wayne has been
helpful and very supportive and the service I receive from Mackenzie's is always great
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Verified review
This review has been left by a verified client who used Mckenzies.
Anonymous
Collected on:
Wayne was my solicitor and he was amazing I cannot thank him enough for his hard work
Thank you wayne
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Verified review
This review has been left by a verified client who used Mckenzies.
Matter Type:
Assault
Daniella
Collected on:
Where do I start? Tinessa, Stephen ford, nez, Angela and Elaine, Iwanted to take a moment to express my deepest gratitude for all your hard work and dedication in my case. Your efforts have truly made a significant difference in my life. From the very beginning, you’ve been incredibly patient and understanding of my needs especially angela and tinessa. You guided me through every step of the process, even getting me off the bus when I didn’t know what to expect. Your support and reassurance were invaluable during such a stressful time. Most importantly, you fought tirelessly to secure the best possible outcome for me. Thanks to your expertise and determination, I was able to remain in the community instead of facing jail time. This outcome has given me a second chance, and I am profoundly grateful for everything you’ve done. Thank you once again for your exceptional work and for believing in me. I will always remember your kindness and professionalism
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Verified review
This review has been left by a verified client who used Mckenzies.
Matter Type:
Professional Conduct
Anonymous
Collected on:
I was well informed about the progress of the case although initially there was a communication issue due to an incorrect email address.
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Verified review
This review has been left by a verified client who used Mckenzies.
Aamina
Collected on:
Helpful, understanding and gave good advice.
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Verified review
This review has been left by a verified client who used Mckenzies.
Matter Type:
Professional Conduct
Jevon
Collected on:
I have always had a good experience with Mckenzies. Using a number of times. I have recommended to friends. Giving good advice, being friendly & approachable.
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Verified review
This review has been left by a verified client who used Mckenzies.
Matter Type:
Criminal defence - All
Muslim
Collected on:
I can tell you should advice from mckenziea solicitor
A representative from Mckenzies responded to this review on 09 December, 2024:
Thank you for your review. We're so pleased Sohail and the team met your expectations.
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Verified review
This review has been left by a verified client who used Mckenzies.
Matter Type:
Criminal defence - All
Marie Oflaherty
Collected on:
Highly Recommend Elaine & Richard Pugh!!! Cant fault them xx
A representative from Mckenzies responded to this review on 09 December, 2024:
Dear Marie, Thank you for your wonderful feedback! We're so glad to hear that Elaine and Richard provided you with excellent service. We truly appreciate your recommendation. Best regards, Mckenzies
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Verified review
This review has been left by a verified client who used Mckenzies.
Matter Type:
Professional Conduct
Kevin
Collected on:
Elaine helped and guided me through the entire process and would definitely call on her if I needed any help.
A representative from Mckenzies responded to this review on 09 December, 2024:
Dear Kevin, Thank you for your kind words! We're glad Elaine was able to guide you through the process. Don't hesitate to reach out if you need any further assistance. Best regards, Mckenzies
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Verified review
This review has been left by a verified client who used Mckenzies.
Matter Type:
Fraud
Stuart
Collected on:
Excellent service, and brilliant advice. Great legal knowledge would highly recommend.
A representative from Mckenzies responded to this review on 09 December, 2024:
Dear Stuart, Thank you for your kind words. We're glad to hear you were happy with the service and advice that Verian and Elaine provided. We truly appreciate your recommendation. Best regards, Mckenzies
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Matter Type:
Criminal defence - All
ALi
Collected on:
Must helpful people I'm so happy for all of them ❤️
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Matter Type:
Criminal defence - All
carl
Collected on:
McKenzies solicitors
Totally professional & unbelievably helpful, they definitely go the extra mile. I've used McKenzies for ovr 25yrs & I'd highly recommend them to anyone who wants a first-class service from professional solicitors be that criminal law or family law go to these guy's. I can't thank them enough for all their help & straight talking advice.
One very happy customer
Mr Carl walker
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Matter Type:
Criminal defence - All
Michelle
Collected on:
Lash was brilliant
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Matter Type:
Probate
Nisha
Collected on:
My father died in 2019 and went to Tina Brown to write his will. I contacted Tina in 2019 to have a copy of the will and she said she cannot give me a copy. I contacted my solicitors who advised I can get a copy when the will ends up in the public domain. My father left me something in his will and till this day, Tina has not reached out to me and it's been more than 3 years. Tina and this firm are supposed to oversee a legal document such as a will!
I sent an email on the 4th November 2022 and I received a failure delivery notice, because this firm has blocked emails coming from gmail via their firewall. My sister forwarded my emails, sent chases and called Tina and she has not responded. Someone from the office left a message for me to email the same email address, after I said in my voice mail that they have blocked gmail.
I tried to contact her office and I went through to her voice mail again and she still hasn't contacted me.
I complained using the online form and asked for the complaint procedure and I never received this. Tina eventually reached out to me to say she has the cheque and some emails do come through, 4 months on I am still chasing her. Her famous line is I work part time (for more than 3 years??). The latest is she’s off sick but never contacted me to say she’s back in the office. I asked her if her availability is that bad (which it is), then why do I need to deal with her. Someone else can do this on her behalf.
Like the rest of the reviews I would not recommend anyone to appoint this firm to write their will or any other service. Your wishes will not be actioned and your loved ones will lose out. Last thing you should be thinking about when the deceased did everything the legal way and paid for this service.
I am not at all surprise with the responses to other reviews 'This is a fake account and I am reporting you to Google'. That comment really goes to show you what type of firm this is, lack of accountability and how incompetent they are. Ownership is required here for the poor service received. A major shake up is needed and a long list of service improvements. I will be taking the matter further with Tina and this firm. I will be reporting them. They shouldn't be providing legal services at all!
BTW this firm can try the threats of fake review and I am reporting because I have the evidence the WILL and all the comms!!!
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Mike
Collected on:
Zero communication about an on going case, look elsewhere.
Edit : Hilarious they’re calling this review fake, my reference was NEV/DOW014/001and my initial point of email contact was Elaine Niyazi.
For a law firm not to know that a false statement of fact is libel is both sad and a damning inditement of the firm.
I will be reporting this to the SRA as this seems to be a continuing bad faith practice of dealing with any criticism.
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McKenzies Solicitors was formed in 1999. We are now recognised as one of the leading firms in our chosen areas of law. To provide specialist and expert advice and representation to individuals and organisations in our chosen areas of law. Each of our solicitors are highly experienced and specialists in their field. Criminal Defence, Fraud and Motoring Law is where our expertise and recognition lies.
