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Legal expertise with a down to earth approach Farleys Solicitors, a leading North West law firm with six offices in Lancashire and Manchester.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Farleys Solicitors LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Farleys Solicitors LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Farleys Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Farleys Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Farleys Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Farleys Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Farleys Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Employment Law
Kay
Collected on:
Victoria and Danielle who deal with my employment issue, were very quick at responding, efficient, and lovely.
A representative from Farleys Solicitors LLP responded to this review on 17 October, 2024:
Hi Kay, Thanks for the 5-star review! If we can be of assistance in future, please don't hesitate to reach out. Many thanks, Farleys
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Matter Type:
Settlement Agreements
Ashley
Collected on:
Working through an unanticipated process with your employer can be very stressful, but Victoria Mitchell and the team at Farleys were super-supportive every step of the way, providing clear and well thought through advice and guidance. Importantly, Victoria was always available throughout to chat or answer any questions of concern. Farleys provided an amazing level of professionalism, service and responsiveness and would have no hesitation in recommending them. Truly outstanding!
A representative from Farleys Solicitors LLP responded to this review on 22 July, 2024:
Hi Ashley, thank you for taking the time to leave us this 5-star review. We are delighted to hear that Victoria was able to guide you through this stressful time. Please don't hesitate to reach out in future if you require further assistance. Best wishes, Farleys.
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Matter Type:
Disciplinary Hearings
Pamela
Collected on:
Approached solicitors for advice regarding letter from employer
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Matter Type:
Disciplinary Hearings
Emma
Collected on:
I had need of an employment solicitor at very short notice regarding an employment issue. The invaluable advice I received from Sally Eastwood helped me feel in control - I received a lot of confidence and support at an unexpected and difficult time. Sally negotiated a far better deal than was offered to me originally. I have no hesitation in recommending the employment law services that Farleys offer.
A representative from Farleys Solicitors LLP responded to this review on 07 November, 2023:
Hi Emma, thank you for your 5-star review! If you would like further legal advice in the future, please don't hesitate to reach out. Kind regards, Farleys.
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Matter Type:
Employment Law
Pauline
Collected on:
I was a trembling wreck when I first met Sally - I couldn’t string 4 words together without starting to cry. She managed me brilliantly. Her manner was perfect for me. She took control and showed me the steps we needed to follow. She broke it down into manageable segments - and I left her office feeling that a horrendous weight had been lifted
A representative from Farleys Solicitors LLP responded to this review on 07 November, 2023:
Hi Pauline, thank you for taking the time to leave this 5-star review! We are delighted to hear that Sally could assist you through this difficult time. Please don't hesitate to reach out in the future. All the best, Farleys.
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Matter Type:
Employment Law
Alle
Collected on:
The service was efficient. The solicitor acted professional and in time; also took initiative and, with my consent, dealt with the case without me having to interact with the other part. The outcome was the best option I could have get.
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Voiceofthe
Collected on:
I approached his lawfirm as they dealt with abuse cases. I approached Farley, 5/6 years ago and still no decision. On my case I'm still waiting. I was promised a copy of my files so that I could go through them and still to this day I do not have my files. I've tried to make a formal complaint. Farley solicitors website does not have a complete section. When I called them to discuss. I was told I would need to speak to a lady called Debbie King about my complaint I'm still waiting to speak to this lady my experience of 5 to 6 years has not been pleasant. When you call to speak to the lawyer that's support. In your case they're never available. You have to book a telephone appointment weeks in a head to speak to the Lawyer . Avoid this law firm, as there are much better lawfirms out there with a heart and compassion to support you not from this law, firm, the money, greedy, hungry takers. Avoid at all costs.
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Matter Type:
Employment Law
Dave
Collected on:
We received very professional service and friendly communication from Victoria. The assistance requested was provided quickly and we managed to resolve the issue in a week.
Very happy with the service and also with the legal fees.
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Matter Type:
Family law
Lynne
Collected on:
Angharad was very professional, courteous and empathetic. I am very glad she was my solicitor.
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K
Collected on:
I approached Farleys and from the beginning I was treated as a person and not as a file, my issues where taken onboard by all concerened, communication was excellent and all the way through the matter and I was kept fully abreast of the progress, which resulted in a positive outcome for our business.
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Leigh
Collected on:
I recently accepted Voluntary redundancy for the first time in my life after almost 40 years service for the same company. As part of my leaving package I was required to sign a Settlement Agreement which required me to seek legal advice.
After a bit of research I opted for Farleys Solicitors. I rang and was put through to Victoria's secretary who took a few basic details and advised that Victoria would call me back shortly.
A day later Victoria called and we had a brief talk where she asked for a few more details of my situation. She then set up an appointment for the next day.
Victoria called promptly the next day and explained how we would proceed. She then talked me through the settlement agreement, carefully explaining how everything would affect me, and suggested ways in which I could make the agreement better for me. Victoria then contacted my employer with the suggested changes. The changes were agreed and the contract was signed by all parties the same day.
I found Victoria to be very professional, knowledgeable and understanding helping me to resolve the settlement quickly and efficiently. I would not hesitate to use Farleys Solicitors again if I ever need legal advice.
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Jack
Collected on:
Victoria was amazing, super helpful and explained everything clearly. 100% recommend to anyone looking for a solicitor.
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Matter Type:
Employment Law
Mands
Collected on:
Fantastic advice, help and support from Victoria Mitchell to help me get the outcome I needed. Fast, clear communication - I was made to feel that nothing was too much trouble and Victoria was incredibly reassuring and responsive at a difficult time.
A representative from Farleys Solicitors LLP responded to this review on 04 November, 2024:
Hi Mands, Thanks for leaving us this 5-star review. If we can be of any further assistance, please don't hesitate to reach out. Best wishes, Farleys
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Matter Type:
Redundancy
Diane
Collected on:
Victoria Mitchell was very helpful, communicated well and managed to move her diary around to accommodate a swift, time sensitive employment issue for me.
Her legal advice helped to secure an increase in the statutory redundancy pay out I was awarded.
I would highly recommend Victoria and Farleys solicitors for their professional legal advice with high customer service values.
A representative from Farleys Solicitors LLP responded to this review on 21 October, 2024:
Hi Diane, thank you for taking the time to leave us this 5-star review. We're delighted to hear you were happy with the outcome of your case. As a full service firm, if we can be of any assistance in the future, please don't hesitate to reach out. Best wishes, Farleys.
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Matter Type:
Employment Law
Tod
Collected on:
Fantastic service from a very professional company. If anyone has any employment issues I highly recommend using these people who fully understood what I was facing and brought the matter to a speedy and satisfactory resolution. Thankyou Farley's and especially Victoria.
A representative from Farleys Solicitors LLP responded to this review on 17 October, 2024:
Hi Tod, thanks for the 5-star review. If we can be of any assistance in future, please don't hesitate to reach out. Best wishes, Farleys.
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Gloria Levine
Collected on:
Gloria Levine does not recommend Farleys Solicitors LLP.
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Matter Type:
Purchase and Sale
Becky Jump
Collected on:
We would like to thank Julie Fishwick at Farleys Solicitors Accrington, who dealt with the purchasing of our forever home. Julie was very efficient and professional. The whole thing from start to finish was not stressful at all and Julie kept us up to date with the whole process. I would definitely recommend Farleys if you are buying or selling a property.
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Del Hicks
Collected on:
I have used Farley’s since 2011 with help against social services regarding a number of issues, all with successful outcomes. Highly recommend Johnathan Bridge & Ariella Jones. Would use this firm again without a doubt.
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Andrew Jackson
Collected on:
the best these been getting involved since 2004 and never let me down yet
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Matter Type:
Purchase and Sale
Rachel Maddock
Collected on:
I can not recommend the conveyancing team enough! So helpful & efficient. Thanks Andrea & Donna 🔑😄👍🏼🏡
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As one of the leading firms in the North West, Farleys Solicitors LLP is recognised both regionally and nationally for our dedication to the outstanding provision of legal services – we pride ourselves on combining legal expertise with a down to earth approach, resulting in cost effective solutions to virtually any legal issue. Originally established in Blackburn in 1958, we now have six offices across the North West, and an excellent reputation in providing specialist legal advice to both individual and commercial clients.
