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Pomphreys

01698 373365

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Pomphreys

How Pomphreys Compares

Value for money

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Limited data.

:- (
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Pomphreys on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Pomphreys. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 100%
About Right 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

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Limited data.

National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Pomphreys and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Pomphreys performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 0%
No 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

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Limited data.

National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Pomphreys and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Pomphreys compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 0%
No 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Pomphreys offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

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Review Sources

Client Reviews

1.0/5

Reviews summary

  • Excellent

    0
  • Very Good

    0
  • Average

    0
  • Poor

    0
  • Awful

    3

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Steven

Steven

October 18, 2024

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Collected on:

Doubled my Bill from the initial quote and held documents to ransom..

I initially went to Pomphreys as they had dealt with multiple house transactions for me and my family and they were seen as a safe pair of hands..

How wrong could we have been.

We agreed on a price for some documentation following my father death and they were listed on the .gov website as being able to carry out this service. As it goes I now know that they had never done it before and were making it up as they went along resulting in delay's.

I received a bill for the agreed amount and then a few days later another bill for the same service but almost double the amount. I took it up with them but they were not interested and just stone walled me with that they felt the new invoice represented a "fair value" given the "additional work". The only additional work was that they didn't have a clue about the process and messed it up, this was not on me!! They would then not release the documents till the new amount was paid in full!!

I will no longer use Pomphreys for anything and I will make sure that none of my family or friends do either. They were our go to for property purchases and advice but no more!!

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Lamond

Lamond

January 20, 2023

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Collected on:

Worst

Un professional. Said they were doing things never done them , having to keep promoting them to do things , very poor.

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Monika

Matter Type:

Child Access

Monika

January 07, 2021

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Collected on:

Very bad service

I don’t feel like they ware on my side. I felt discriminated ,everything was rushed and I felt like second class citizen . Conversation was always very loud and on left my stressed and on edge. I was very disappointed with service. I needed help not more stress in this situation. I would not recommend this company and especially Sarah Lynch .

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About this branch

Regulated by

Law Society of Scotland

Legal services