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We are lawyers based in the heart of Kent, offering simple, compassionate life planning and after death services. We work with families all over England and Wales who are going through illness, incapacity, death and bereavement, or want to plan for when these things happen. Families who want direct, effective results, whilst being properly looked after by an expert who cares. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Isla Law Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Isla Law Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Isla Law Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Isla Law Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Isla Law Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Isla Law Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Isla Law Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Isla Law Limited.
Stuart
Collected on:
Emily @ Isla Law was so helpful from start to finish with help regarding an LP1 form for a family friend.
A representative from Isla Law Limited responded to this review on 21 February, 2025:
We appreciate your positive feedback Stuart, thank you.
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Sue
Collected on:
I had the pleasure of meeting Emily Holland and calling on her professional assistants for new wills and then a few months later to assist us with probate for my late father’s estate.
Emily’s support and kindness at a difficult time was much appreciated and she is efficient, a good communicator and very professional. Nothing is too much trouble and her advice is invaluable. I have no hesitation in recommending Isla Law and thank Emily particularly for bringing my fathers estate to a close in a timely and cost effective manner.
A representative from Isla Law Limited responded to this review on 21 February, 2025:
Thank you very much for your kind review, Sue. We are pleased to hear Emily was able to help you at a difficult time.
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Verified review
This review has been left by a verified client who used Isla Law Limited.
Joan
Collected on:
arrived on time very friendly and helpful sorted just what we wanted
A representative from Isla Law Limited responded to this review on 14 February, 2025:
Thank you for your kind review Joan. We are pleased Emily was able to assist you.
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Verified review
This review has been left by a verified client who used Isla Law Limited.
John
Collected on:
The process of making wills and Power of Attorney couldn't have been simpler with Isla Law's help. Always well explained and extremely helpful, together with being able to do it from home, made the conduct problem free.
A representative from Isla Law Limited responded to this review on 07 February, 2025:
Thank you for your kind review John, we appreciate your feedback.
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Verified review
This review has been left by a verified client who used Isla Law Limited.
Paul
Collected on:
Detailed knowledge of IHT requirements and subsequent writing our Wills.
A representative from Isla Law Limited responded to this review on 04 February, 2025:
Thank you very much for your kind review Paul. I'm glad Ruth was able to help you with your requirements.
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Verified review
This review has been left by a verified client who used Isla Law Limited.
Maxine Arnold
Collected on:
I cannot express enough how professional Isla Law have been. I sought their services for gaining Probate for my mother’s estate. I had my initial meeting with Ruth Pannell and then my account was dealt with by her colleague Emily Holland. I found both to be professional and informative and made the whole process much clearer to understand. It was a very easy decision to proceed with Isla Law not only because I had ultimate trust in a very expert and experienced company but I found both people to be so attentive and understanding at a very stressful time for me. I would, and have, recommend an excellent reasonably priced company who have expert legal knowledge pared with efficiency and a friendly approach to clients .
A representative from Isla Law Limited responded to this review on 04 February, 2025:
Thank you so much for your wonderful review Maxine, it was a pleasure to work with you. Please do let us know if we can be of any assistance in the future.
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Verified review
This review has been left by a verified client who used Isla Law Limited.
Anonymous
Collected on:
I am pleased at how Emily dealt with my case and how she quickly worked to resolve and get me a final resolution. I would highly recommend.
A representative from Isla Law Limited responded to this review on 10 January, 2025:
Thank you so much for your feedback. We're so pleased Emily was able to assist you.
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Verified review
This review has been left by a verified client who used Isla Law Limited.
John Green
Collected on:
Fantastic service and way above, beyond and caring
Emily Holland from Isla Law Limited responded to this review on 06 January, 2025:
Thank you for your wonderful review, John. I'm so pleased I was able to assist you.
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Verified review
This review has been left by a verified client who used Isla Law Limited.
Janet
Collected on:
Emily came to my home, discussed my requirements, within days a draft was emailed to me. Emily, then came to my home to help witness the document. Found Isla Law Solicitors , professional and prompt in the transaction.
Emily Holland from Isla Law Limited responded to this review on 06 January, 2025:
Thanks so much for your feedback, Janet. It was a pleasure to assist you with your Will.
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Verified review
This review has been left by a verified client who used Isla Law Limited.
Maureen
Collected on:
Emily Holland was kind and very approachable, my meetings with her were very friendly and she totally put me at ease
A representative from Isla Law Limited responded to this review on 02 December, 2024:
Thank you for this wonderful feedback - I'm pleased you felt relaxed and comfortable working with Emily and she could assist with your requirements.
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Sam
Collected on:
Emily from Isla Law dealt with Probate & the Assent for my Mother. She was very helpful, understanding and explained each stage, the processes and potential timescales. Each step was communicated well and dealt with in a professional and timely manner. We would highly recommend Isla Law and Emily and would not hesitate to use them again.
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Allan
Collected on:
Friendly, professional and prompt service
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Ray
Collected on:
Have used Isla Law on two separate occasions
No hassle, easy to chat with in pleasant surroundings, highly recommend.
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Matter Type:
Wills
Helen
Collected on:
Nice friendly firm.
Very pleased with the excellent service, help and advice in the preparation of my Will from Ruth and also Ruben the paralegal. Would highly recommend Isla Law.
A representative from Isla Law Limited responded to this review on 16 August, 2023:
Thank you so much Helen for your lovely review. It was a pleasure to work with you!
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Matter Type:
Probate
Christine
Collected on:
Had a great experience using Emily Holland of isle law when dealing with my husbands estate. Great understanding was shown in my situation. Plus I was kept up to date on all issues.
A representative from Isla Law Limited responded to this review on 13 June, 2023:
Dear Christine Thank you so much for your lovely review. We will make sure we pass your kind words onto Emily - and we agree, she is brilliant! Isla Law
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We are lawyers based in the heart of Kent, offering simple, compassionate life planning and after death services. We work with families all over England and Wales who are going through illness, incapacity, death and bereavement, or want to plan for when these things happen. Families who want direct, effective results, whilst being properly looked after by an expert who cares.
