Solicitor at Isla Law Limited

Ruth Pannell

Solicitor - Founder and CEO

SRA ID: 396914

Ruth founded Isla Law solicitors in 2018 with a simple mission: to make wills and probate services better. Before that, she worked as a private client solicitor in a range of roles spanning the City, large Regional practices and high street firms, where she represented all sorts of clients in wills, trusts, estate planning and probate matters. After the birth of her two daughters, one of whom has a rare genetic condition, Ruth became concerned with how complicated it was to make a will or plan your life properly in order to protect the people you care for so fiercely in life. She realised she could make the process easier and more accessible by giving her clients a direct, expert service that actually gets results. Ruth is a full member of the Society of Trust and Estate Practitioners (STEP) and a fully accredited member of the Association of Lifetime Lawyers. This means she is one of the most qualified lawyers in the country dealing with estates, trusts and matters supporting vulnerable and older people.

60 Churchill Square, Kings Hill, West Malling, ME19 4YU

Licensed for 16 years

Practice Areas

Family Law, Wills, Trusts & Probate, Money & Tax, Charities

4.8/5 21 Client Reviews 21
  • Charities 10%
  • Wills, Trusts & Probate 60%
  • Family Law 20%
  • Money & Tax 10%
21 Client Reviews

4.8/5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge

Reviews summary

  • Excellent
    18
  • Very Good
    3
  • Average
    0
  • Poor
    0
  • Awful
    0

Review sources

Anonymous
Click to rate
Nigel Hartill
Verified Nigel Hartill Added 2 weeks ago Report to admin
Collected whilst working at Isla Law Limited
November 03, 2024 20241103075037

Emily Holland

5

I have dealt with Emily Holland for over a year. I have found her to be very helpful and proffesional
A brilliant service has been given at a cost effective price. Thank you very much for looking after me

Lawyer named in this review: Ruth Pannell

Was this review helpful? Yes

Martin
Verified Martin Added 1 month ago Report to admin
Collected whilst working at Isla Law Limited
September 27, 2024 20240927114905

New will

5

I was recommended to Ruth by my financial advisor. I found Ruth very professional,everything I needed to know was fully explained to me and the work was completed in a timely manner. I would certainly use Ruth again in the future

Lawyer named in this review: Ruth Pannell

A representative from Isla Law Limited responded to this review on 10 October, 2024

Thank you for the great feedback Martin - please don't hesitate to contact us in the future if you have any further requirements.

Was this review helpful? Yes

Balvinder
Verified Balvinder Added 2 months ago Report to admin
Collected whilst working at Isla Law Limited
September 21, 2024 20240921011701

Refreshingly honest and professional advice from Ruth!

5

Ruth is a thorough professional who took great care with my will request.

Highly recommended for an honest, reliable and superb service!

Lawyer named in this review: Ruth Pannell

A representative from Isla Law Limited responded to this review on 23 September, 2024

Thank you so much for your lovely review Balvinder. I’m really glad we could help you.

Was this review helpful? Yes

Alan
Verified Alan Added 2 months ago Report to admin
Collected whilst working at Isla Law Limited
September 17, 2024 20240917154048

Will writing

4

Ruth explained the process clearly and all the different areas and requirements were explored in a clear and precise manner.
Not the cheapest but not too expensive either. Having experienced the "cheaper" option and now having to redo our wills, its money well spent.

Lawyer named in this review: Ruth Pannell

A representative from Isla Law Limited responded to this review on 23 September, 2024

Thank you for this lovely review, I'm glad we were able to assist you.

Was this review helpful? Yes

Roma
Verified Roma Added 2 months ago Report to admin
Collected whilst working at Isla Law Limited
August 29, 2024 20240829110907

Power of Attorney

5

Ruth was incredibly helpful and took all the stress out of doing my health power of attorney which had already failed when I did it!

Lawyer named in this review: Ruth Pannell

A representative from Isla Law Limited responded to this review on 23 September, 2024

Thank you Roma. We are so glad we were able to help!

Was this review helpful? Yes

John
Verified John Added 3 months ago Report to admin
Collected whilst working at Isla Law Limited
August 22, 2024 20240822171016

Service

5

Friendly, helpful and professional. The initial free 30 minute consultation was partially helpful in agreeing a way forward.

Lawyer named in this review: Ruth Pannell

A representative from Isla Law Limited responded to this review on 23 September, 2024

Thank you for the positive feedback John.

Was this review helpful? Yes

Kyle
Verified Kyle Added 3 months ago Report to admin
Collected whilst working at Isla Law Limited
August 15, 2024 20240815124545

Will

5

Ruth was excellent guiding me through, would recommend

Lawyer named in this review: Ruth Pannell

A representative from Isla Law Limited responded to this review on 23 September, 2024

Thank you, I'm glad we were able to help!

Was this review helpful? Yes

Kenneth
Verified Kenneth Added 3 months ago Report to admin
Collected whilst working at Isla Law Limited
August 06, 2024 20240806142509

Wills & Probate

5

I found that Ruth & Ruben were both highly professional in drawing up wills offering sound advice and guidance

They also did probate, again to a high standard at a difficult time for myself and family
and l cannot recommend them highly enough

Lawyer named in this review: Ruth Pannell

A representative from Isla Law Limited responded to this review on 23 September, 2024

Thank you for a lovely review Kenneth - we are so glad we could assist you through a difficult time.

Was this review helpful? Yes

Lady Norman
Verified Lady Norman Added 3 months ago Report to admin
Collected whilst working at Isla Law Limited
July 30, 2024 20240730113841

Will making and storage

5

Ruth has been helpful, but, also, asked questions that I didn't know I should pose. This used to be common many years ago when I was young, but, latterly, I've realised that most professional people are reactive rather than proactive, and since their clients are usually coming from a place of comparative ignorance, this is a very important quality. Additionally, she did what I wanted efficiently and well.

Lawyer named in this review: Ruth Pannell

A representative from Isla Law Limited responded to this review on 23 September, 2024

Thank you for your lovely feedback. We strive to be always be as proactive and as informative as possible for our clients so it is great to hear.

Was this review helpful? Yes

Lucy
Verified Lucy Added 3 months ago Report to admin
Collected whilst working at Isla Law Limited
July 25, 2024 20240725141155

Ruth at Isla Law

5

We contacted Ruth at Isa Law to help us with probate of an Estate.

And from the outset, Ruth was helpful, and took time to explain the intricacies of the probate process, along with being patient with my father who is elderly. Ruth Supported us through the process, as well as submitting all the relevant documents to the court for processing.
The costs and details of the process, were clearly laid out before we started, so we knew how much we had to spend.
Due to Ruth’s diligence, the probate came through quickly. The only trouble we had was with the online service that the company uses for communications and billing, which for some reason wouldn’t work on my iphone but apparently works really well on the computer, but Ruth sent the documents through email when this didn’t work.

Lawyer named in this review: Ruth Pannell

Was this review helpful? Yes

Reviews collected on

Helen
Helen Added 1 year ago Report to admin
Collected whilst working at Isla Law Limited
August 16, 2023
Collected on
20230816125310

Helen

5

Nice friendly firm.
Very pleased with the excellent service, help and advice in the preparation of my Will from Ruth and also Ruben the paralegal. Would highly recommend Isla Law.

Lawyer named in this review: Ruth Pannell

A representative from Isla Law Limited responded to this review on 16 August, 2023

Thank you so much Helen for your lovely review. It was a pleasure to work with you!

Was this review helpful? Yes

Nick
Nick Added 1 year ago Report to admin
Collected whilst working at Isla Law Limited
February 16, 2023
Collected on
20230216181828

Nick

5

To both Reuben and Ruth,
What an extraordinary example of team work.
NM

Lawyer named in this review: Ruth Pannell

A representative from Isla Law Limited responded to this review on 27 February, 2023

Thank you, it’s been a pleasure to work with you.

Was this review helpful? Yes

patricia
patricia Added 2 years ago Report to admin
Collected whilst working at Isla Law Limited
May 04, 2022
Collected on
20220504085444

patricia

5

Ruth gives a very professional , efficient and personal service . Ruth is far more knowledgeable about financial matters than my previous solicitor. All at a very reasonable price.

Lawyer named in this review: Ruth Pannell

A representative from Isla Law Limited responded to this review on 04 May, 2022

Thank you so much Pat for your lovely review. It was a pleasure to work with you! Ruth

Was this review helpful? Yes

About Ruth Pannell

Ruth founded Isla Law solicitors in 2018 with a simple mission: to make wills and probate services better. Before that, she worked as a private client solicitor in a range of roles spanning the City, large Regional practices and high street firms, where she represented all sorts of clients in wills, trusts, estate planning and probate matters. After the birth of her two daughters, one of whom has a rare genetic condition, Ruth became concerned with how complicated it was to make a will or plan your life properly in order to protect the people you care for so fiercely in life. She realised she could make the process easier and more accessible by giving her clients a direct, expert service that actually gets results. Ruth is a full member of the Society of Trust and Estate Practitioners (STEP) and a fully accredited member of the Association of Lifetime Lawyers. This means she is one of the most qualified lawyers in the country dealing with estates, trusts and matters supporting vulnerable and older people.

Languages Spoken: English

Contact Ruth Pannell

Address

Isla Law Limited

60 Churchill Square

Kings Hill

West Malling

ME19 4YU



Phone 01622 934887

Website

Resume

LICENSE

Country

Status

Acquired

Updated

United Kingdom

Currently Registered

15/10/08

11/03/24

We found no instances of professional misconduct for this solicitor

WORK EXPERIENCE

Title

Name

Duration

Solicitor

Isla Law Limited

01-01-2023-present